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  • Archived

Firefox disabling or refusing to accept cookies

website for example like VK - https://vk.com i can't never sign in/log in.. it keeps telling me The page isn’t redirecting properly An error occurred during a connection… (read more)

website for example like VK - https://vk.com i can't never sign in/log in.. it keeps telling me The page isn’t redirecting properly An error occurred during a connection to login.vk.ru.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

i tried to - delete cookies - delete history - add exception (vk.ru/vk.com) to Cookies and Site Data - private Mode - disable HTTPS-Only Mode - reinstall firefox but still like some other website the same problem.... plz help these websites work fine -- by using other Browsers i can login

Asked by Mostafa Zayed 1 year ago

Last reply by jonzn4SUSE 1 year ago

authentication cookie missing for <1% of firefox users

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%). When doing oauth2 authorization, after generatio… (read more)

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%).

When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present.



GET: https://www.mywebsite.com/application/login Response:

new location https://www.mywebsite.com/otherapplication/redirect


set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly


      2. GET https://www.mywebsite.com/otherapplication/redirect
          Set-cookie: mycookie: value
          Host: www.mywebsite.com


In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium



I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection.

Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions.

Feedback reports no extensions&addons.


Any ideas on what we could be dealing with? Any help would be greatly appreciated.

Asked by Wilga Cha 5 months ago

Last reply by zeroknight 4 months ago

  • Archived

Cookie and history deletion options/mechanism

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything tha… (read more)

I want to: - Delete cookies, logins and cache of all not specifically allowed websites when closing the browser - Automatically delete the browser history of anything thats older than 'n' days or entries - Preferably do this without having to use an addon

I have set places.history.expiration.max_pages, however even on a really low value it does not seem to delete any older items from the history.

For deleting cookies and cache I have a problem understanding how the 2 sections in the settings interact (Cookies and Site Data and History) and how I would manage to delete everything except the whitelisted cookies.

Asked by booklordofthedings 1 year ago

Last reply by cor-el 1 year ago

  • Solved

Firefox keeps freezing, but only visually

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having t… (read more)

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

  • Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
  • Mid-clicking to open a link in a new tab, if done on several links in a row
  • Clicking on a UI element, like the hamburger button
  • Right clicking on an image and selecting "copy"
  • Right clicking within Firefox
  • Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Asked by Sean 5 months ago

Answered by Sean 5 months ago

inquiry

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login dat… (read more)

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login data that have been added to exceptions are not cleared (deleted) when closing the browser: How this setting should be done (what options are selected) Privacy and security - clearing history when closing the browser Privacy and security - deletion of cookies and site data on closing (exceptions - allow) Please reply Regards Zbigniew M zbigniew14@gmail.com

Asked by zbigniew14 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Clearing cookies/cache data continuously for one domain/website

How to continuously reset history cookies/cache for one website. Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a w… (read more)

How to continuously reset history cookies/cache for one website.

Is there a way to continuously clear cookies and cache data for one domain or website? Or reworded, a way to not record cookies or cache data for one domain or website?

I have managed to find the article to clear cookies and cache data for the domain but have not been able to find out how to do this continuously without having to go into the settings each time to clear this history.

Kind regards

Asked by alexandrajspence 7 months ago

Last reply by Terry 7 months ago

iCloud.com keeps asking for authentication..."Trust Browser" doesn't seem to work

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents … (read more)

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents a 6-digit code which goes to my phone/ipad, and I have to put it into the browser. After that, I'm prompted "Do you want to Trust this browser" to which I ALWAYS say "Yes", but it doesn't seem to work; the next day, if I try icloud again, it does it all over, like the "Trust" option is ignored. In settings, "Delete cookies and site data when Firefox is closed" is unchecked, Clicking "Manage Data" shows that cookies for icloud.com are saved. I've just added icloud.com into Exceptions to Allow to use cookies/site data, though I wouldn't think I'd NEED that if I'm never deleting them. I tried this with Chrome, and the Trust DID work; I can sign in with that browser and not have to put in the code.

What's up with that?

Asked by Nathan Elke 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Solved
  • Archived

Cache

How do you clear the cache? I am having problems logging in to my zonealarm website. They tell me to clear the cache. And how do I make sure I don't clear all my sto… (read more)

How do you clear the cache? I am having problems logging in to my zonealarm website. They tell me to clear the cache. And how do I make sure I don't clear all my stored passwords and preferences?

Asked by crablegs 1 year ago

Answered by Paul 1 year ago

  • Archived

Keep Cookie Settings

Every time I turn my Laptop on and visit web sites I have to reset my cookie preferences to deny - I have other add-on's such as Privacy Badger, Adblocker, Ghostery, AdBl… (read more)

Every time I turn my Laptop on and visit web sites I have to reset my cookie preferences to deny - I have other add-on's such as Privacy Badger, Adblocker, Ghostery, AdBlock Plus. Do I 'need' all of these? I'm a bit paranoid about security but also a tech moron....

How do I set to block all unwanted cookies and KEEP it set?

Many thanks!!

Asked by made_in_england_1967 9 months ago

Last reply by made_in_england_1967 9 months ago

  • Solved
  • Archived

When I clear cookies it logs me out of websites?

(please refer to image attached) How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, … (read more)

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

Asked by happypills 1 year ago

Answered by cor-el 1 year ago

  • Archived

WhatsApp Web problem with URL copy-paste

Hi, I'm using WhatsApp Web on the FireFox browser, I can't paste a website URL into the message line. I can paste anything else - text, images,... I do not encounter t… (read more)

Hi,

I'm using WhatsApp Web on the FireFox browser, I can't paste a website URL into the message line.

I can paste anything else - text, images,...

I do not encounter this issue while using WhatsApp Web on Google Chrome.

This is a new issue, I've been working like this for years and it srarted a couple of days ago. I cleared my cache, restarted the laptop and turned off add-ins.

Any ideas? Thanks, Gaby

Asked by Gaby 8 months ago

Last reply by Terry 8 months ago

  • Archived

Websites not loading in Mozilla

I just create a website that is providing the Latest Menu in Malaysia (mlymenu.com). I optimize my website Core web vitals but its still slower in Chrome and faster in ot… (read more)

I just create a website that is providing the Latest Menu in Malaysia (mlymenu.com). I optimize my website Core web vitals but its still slower in Chrome and faster in other browsers. I also clean cache and everything. Even on other deivces too. I think there is some issue still in chrome. You need to update it

Asked by mlymenu 10 months ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

cookies

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have… (read more)

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have tried umpteen ways around this to no avail. Google Chrome does not have this problem!! I am using version 100.0.2

Asked by Elgar 1 year ago

Answered by cor-el 1 year ago

  • Archived

Google Ads

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (http… (read more)

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (https://www.agame.com/game/tropical-merge, https://www.games.gr/paixnidia/the-mergest-kingdom) only. Other sites work as they supposed to. ABP is disabled. If I turn Enhanced Protection off, I can see google ads, but I lose any progress I have in these games. Any help would be appreciated.

Asked by dinos.isaias 1 year ago

Last reply by dinos.isaias 1 year ago

  • Solved
  • Archived

Firefox loses logins and cookie settings after closing

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in … (read more)

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in again and the websites will ask for cookie permissions.

I tried reverting to 111.0.1 and creating a new profile and it did not have the same issue. I also tried disabling all extensions in version 112, but that did not help.

Asked by rogerstalker 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot unblock third party cookies

After an update, cannot use my online banking fully. Get the error: "Why can't I access Bill Pay?" "You might have cookies blocked or cross-site tracking prevented. Depen… (read more)

After an update, cannot use my online banking fully. Get the error: "Why can't I access Bill Pay?" "You might have cookies blocked or cross-site tracking prevented. Depending on what browser you are using, check you settings for these terms:

  • Block third party cookies
  • Cookie tracking
  • Cross-site tracking

Make sure cookies are not blocked and cross-sight trackingis enabled. Follow any additional instructions in your browswer once you have adjusted these settings"

Asked by Larry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla

I checked cookies and data recently and noticed this cookie listed about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla and I cannot seem to delete it I think it appeared w… (read more)

I checked cookies and data recently and noticed this cookie listed about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla and I cannot seem to delete it I think it appeared when I accidentally clicked reader view what is it? I tried searching and found a similar question https://support.mozilla.org/bm/questions/1372671 and google search seems to mention tor for some reason any help please?

Asked by blazee 1 year ago

Last reply by blazee 1 year ago