All Products Support Forum

Whatever the website I visit maybe be, the full website URL is never shown. For example when I visit Facebook it shows "m.facebook.com" instead of "https://m.facebook.com". This also happens for websites using "http://" instead of "https://". I know that in the PC version of Firefox this can be fixed by changing the "browser.urlbar.trimURLs" setting in the "about:config" page so that the URL will be completely shown whatever the website may be. I have tried this in Firefox for Android though, but it doesn't work. The "about:config" page just displays a blank white page instead of any settings. Is there any way for me to fix this? P.S.: I use Firefox for Android on my tablet. I don't know what is the case for phones.

In Focus, autorotate, which I use frequently, suddenly stopped working yesterday. I tried turning it off/on a few times and uninstall/reinstall. No change.

Please help.

As I try to rotate the screen orientation while using Firefox Focus, the screen goes blank. This doesn't happen elsewhere on any other app on my device. I tried re-installing and restarting my phone, but I have the same problem. Anybody encounter this issue?

Video play screen goes blank when rotating to landscape. All controls disappear, sound continues. Blank grey screen is locked in landscape position with no. Only solution is force-close and reopen. Android One UI 5, Android 13, Samsung S20+ 5G

Hi,

There is a few bugs:

1. Every time I tap the back button, the page disappears but stays in open tabs.

2. There is no option to move pinned sites and create folders there.

3. Recently opened pages appear next to the pinned pages, even though it is turned off in the settings.

regards Thomas

Recently when watching a video, or just viewing a web feed, and turning my Galaxy Note 20 Ultra to landscape view, a white screen appears and can not see anything else.

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

This is a problem I've been having on and off for a while now. It seems to only happen on specific web sites, and only in Firefox (I use the Beta browser). On some sites the issue seems intermittent, while on others it's there every time. The issue is this: it seems that my keyboard (SwiftKey) fails to correctly recognize text input fields as such. Some times this leads to text input being doubled, as the autocorrect system fails to remove the direct input to replace it with the corrected word. Typically it means every word is capitalized, as every word is seen by the keyboard as the first word in a field. Some times the keyboard doesn't open at all. Erasing text is often either entirely impossible or extremely slow, as is navigating already input text.

Ive tried clearing both browser and keyboard caches with no change. Visiting the same sites in Chrome has everything work as intended.

Toolbar scrolling is buggy Steps to reproduce:

Open any website. (I opened https://www.androidpolice.com). Scroll down. The toolbar will hide during scrolling down. Which is normal and happening. Now scroll upward from any position of website but toolbar don't shows. Have to scroll top of website to show toolbar. Actual results:

Toolbar doesn't show when Start scrolling upward.

Expected results:

When i start scrolling upward toolbar shows immediately.

Note: logic will be simple. When user start scrolling website down toolbar will hide automatically (which is happening) and when user start scrolling website upward (however user start scrolling from any position of website) toolbar appears automatically. This is happening from day one. Also file bug report in bugzilla but no response. Report No. 1812603

Screen recording attached https://drive.google.com/file/d/1-Fz7roOZciaqKhNlzyI5EdtyGsN7ZkFQ/view

issue information: Title:Notification tile of Firefox app is not disappear even the app exit from background Package name: org.mozilla.firefox Build number/version: 110.0.1 Device, Model, Android ,OS: OPPO (New Tablet,not released), Android 13.0, OS 13.1 (Google pixelT also have this issue ) Recurrence rate: 10/10 Expected impact: All Android users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 Open Firefox app > Play YouTube video > Clear the app from background > Observe the issue

Actual Result:Notification tile of Firefox app is not disappear even the app exit from background. Expected Result:Notification tile of Firefox app should disappear when the app exit from background.

Analysis from our engineers: All Android devices are experiencing issues, and analysis confirms app issues.

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1vvuV2Wfx-Vv6u4VWWxpfb9uZ7JZ1pAxn?usp=share_link

Looking forward to your reply.

How do I hack Firefox Mobile to set the "Desktop Site" switch to automatically always be on? I would then turn it off manually for those few sites that I want to view the mobile version of?

I'll understand if this is a longshot. However, I need to ask.

I have tried the new user interface that Mozilla put out about two years ago. I tried it when it first updated and I tried it again last year to be sure. And I'm sorry, but I hate it. I hate it so much. It's unwieldy, I don't like the way the tabs are presented, I don't like how New Tab works and most of all I hate that my bookmarks aren't the first thing I see when I open a new tab. I've been using I think Firefox 69 or 79 ever since.

But using an out of date browser obviously has issues. Pictures aren't loading, some webpages aren't loading, including ones I need for school, and recently my adblock stopped being able to block everything.

Which brings me to my question. Is there some way I can update Firefox to the new browser without using the new UI? An add-on, a setting I can change? If it's complicated, I can do it with a decent step by step. Even if you can help me find the right phrase to google to get a how to would be great.

Thank you in advance, and I hope you have a lovely day

Hi

I have installed firefox on my Samsung S 6 tablet (bought 2022). I can't get Firefox to show a task bar (or bookmarks menu - but the bookmarks do exist from sync) and I can't add in 1password. I synced with my desktop (where firefox and 1 password work perfectly well) and tried everything I can from online suggestions - but either they haven't worked or some of the settings they refer to don't exist in the Android version of firefox. 1 Password - which is also installed on the device - does not show up in the list of add ons accessed via the Firefox 3-dot menu; and doesn't show up either if 1 password is open or closed . I've wasted hours on this and getting nowhere. Any help would be appreciated

Thankyou RC