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Dear Firefox Team,

Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfully, I don’t lose the webpages I was browsing or my browsing history, but it’s quite frustrating to have to go to the tabs section of the app and reopen them manually every single time I switch between apps.

I believe that this behavior could be improved to enhance the overall user experience. It would be fantastic if the Firefox iOS app could retain the open tabs, similar to how other browsers on iOS handle this situation. This would save users valuable time and provide a smoother transition between apps, which is especially important in today’s fast-paced digital environment.

I wanted to bring this issue to your attention in the hopes that it could be considered for a future update to the Firefox iOS app. I believe that making this adjustment would make Firefox even more user-friendly and help retain users who value a seamless mobile browsing experience.

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue.

It appears to be related to the fact that, if I haven't visited a tab in more than a few minutes, when I reopen that tab, Firefox reloads the page. I completely understand why this is done, and I still think it's a poor choice. Half the time it takes me away from the actual page or content I was looking at, and starts me over from the entry point (think infinite scroll type pages). There's a refresh button for a reason. Do less, Firefox.

But the problem I'm having is that this auto-refresh feature is broken. About 10% of the time, it just shows me the tab home page. It doesn't even reload the site. The address is not in the address bar. The refresh button is grayed out. Sometimes, if I wait long enough (30-45 real, actual seconds - feels like a very long time), the page will load. Sometimes. Most of the time I have to go into my history and re-open the tab that way. Sometimes it will go from the home page to a blank white screen, as if it's about to load the page, and then stalls there - again, nothing in the address bar, refresh button is grayed out. Depending on how far it got in this process, I may be able to swipe down to initiate a refresh, and if that works the page will usually load from there.

Is there a setting where I can disable this auto-refresh feature? Can I extend how long it keeps the cached page? Can I make it so that when I re-open the tab, I'm reliably back where I was? I thought that was the purpose of tabs?

Help?

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution.

The issue is that my tabs keep getting accidentally deleted when I scroll up and down. The touchscreen on my device is highly sensitive, and simple scrolling often triggers the "left or right swipe" action, causing the current tab to close. This is incredibly frustrating as I like to keep my tabs organized, and having to reopen them repeatedly is time-consuming.

I've tried looking for a solution in the Firefox for Android settings config:about, but I haven't been successful so far. Is there any way to disable or adjust this feature so that left swiping no longer closes my tabs?

I'm a dedicated Firefox user and would like to continue using this browser, but this problem is significantly impacting my browsing experience. I would greatly appreciate it if you could provide me with a solution to this issue.

Thank you in advance for your assistance!

Best regards, Denise

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the session and while I still have history of “closed tabs” it doesn’t actually show the tabs the were closed as a result of the update, just the tabs I had closed before the update occurred. Since I’ve had some tabs open for a long time and I open and close tabs very often looking through my entire history isn’t a very viable solution. Is there some other way to restore my previous session like there is in browser?

I’ve never had an issue like this before on my laptop/windows. Thank you for your help.

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser history, and that section is now entirely blank.

Hello,

I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different Tab/Page or use an App or perform a different task, when I return to the tab with paused video it will reload and then the video page will refresh or re-open back to the video list/menu. This causes me to lose my position in the timeline and must find my place again manually. I've noticed this happens after a certain amount of time has passed, not much though, like 60 seconds or so, maybe more. This is frustrating and time consuming and I've noticed this doesn't occur in many chromium based browsers. That said, I strive to avoid google altogether and would rather stick it out with Firefox.

Thank you for reading my question, any advice is appreciated.

113.1.0 (Build #2015950737), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1 2023-05-15T18:19:10.974886

Hello,

I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything.

The issue is simple: I use Firefox on iOS to search Google. I don't want to use the separate Google search app. I like having everything inside Firefox itself. When I initially search for something, the Google search result page loads fine. However, after I use other apps on my phone for while, if I come back to Firefox, then those pages are blank and don't load. I can still see what I searched for in the title of the tab, but the content of the tab is blank and doesn't load even if I press the refresh button. Somehow, this issue MOSTLY happens with the Google search result page, not really with any other website (also I think I've seen this happen with other websites once or twice), which is pretty odd.

I'll try and reproduce it and attach screenshots later.

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. There is nothing available in “history/recently closed”. My regular history appears to be intact, as are my bookmarks. I don’t have the “inactive tabs” setting switched on so they shouldn't have been moved because of that.

Is there any way to restore my open tabs? I had around 90 of them and would be very sad if they’re lost forever.

There has also been an annoying bug recently where whenever I open the app it opens the very first open tab, instead of the one I last used (which is what I have in my settings).

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after a timeout.

video recording

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't in the 'recently closed', I have triple-checked that I turned the inactive tabs setting OFF (and they aren't there), I just wake up and all my tabs are gone. Unlike others whose tabs vanish, it doesn't seem to be related to the app updating, it just happens randomly with no warning. Firefox is the best web browser for me, but this is making me consider switching back to safari for mobile because I cannot stand this. I really want to continue being able to use firefox for mobile. Please, can anyone help me figure out where my tabs are going and why?

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

I’m devastated. Please tell me how to recover all the tabs I lost.

I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with my MacBook 2) lost every open tab on my iPhone

Please please someone respond to this. Why is there no solution offered in this forum? Clearly a number of people have had the same problem.

Thank you

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep doing it!

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work that is for to reopen all tabs again. Why does that happen?

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I stop this from happening without having to "quit" and clear cache etc all the time? Surely when you close a tab it should stay closed?