Showing questions tagged: Show all questions
  • Solved
  • Archived

Sync and save data

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? You… (read more)

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Asked by Ray 1 year ago

Answered by Paul 1 year ago

  • Solved

No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (read more)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 3 months ago

Answered by MrRedwood 3 months ago

  • Solved
  • Archived

How do I sync (or export) my IOS passwords to Firefox for IOS

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone. Many th… (read more)

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

Asked by Marco 8 months ago

Answered by Infinity__ 8 months ago

  • Archived

Import data from other browsers on ipad pro

Hi, there is no import data button on general settings on ipad pro menu. How can i import passwords, bookmarks and history from brave/opera/duckduckgo/chrome/edge on ipad… (read more)

Hi, there is no import data button on general settings on ipad pro menu. How can i import passwords, bookmarks and history from brave/opera/duckduckgo/chrome/edge on ipad pro to firefox? How can i download history, passwords and bookmarks files for backing up firefox on ipad pro Thanks a lot

Asked by sgulabooks 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

following laptop instructions to sync and save data on phone

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am sync… (read more)

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Asked by johnapanelli 2 years ago

Last reply by Spanish Eyes 1 year ago

  • Archived

There is no "Sync and Save Data" option for syncing phone and laptop?

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone… (read more)

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Asked by 26daysofaugust 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Add ons not syncing on Android

Hi All, On desktop I have uBlock Origin and in the Sync list option "add ons" it ticked. On Android I can't see "add ons" in the Sync list option and if I go to the ad… (read more)

Hi All,

On desktop I have uBlock Origin and in the Sync list option "add ons" it ticked.

On Android I can't see "add ons" in the Sync list option and if I go to the add ons settings I can only see the Recommended. uBlock Origin is listed but it looks like I have to install it again on Android, it is not automatically there.

Is this normal? Do I have to reinstall it?

Thanks

Asked by marco761 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Firefox not user friendly

First off it set the search bar and menu at the bottom of the screen and I didn't know how to change that. Then I couldn't sync with all my account passwords and bookmark… (read more)

First off it set the search bar and menu at the bottom of the screen and I didn't know how to change that. Then I couldn't sync with all my account passwords and bookmarks previously saved on other apps. I had to delete the app because the idea of privacy is great and all but I need to get access to my preferred websites and accounts easily. If you can provide an easy fix I will give the app another try.

Thanks.

Asked by lalcastra 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Is there a way to open all the synced tabs at once in firefox mobile?

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas … (read more)

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas and orders and things like that from, so where I do a lot of that stuff from. Now, I know how to open all on the laptops, but, I have only found a way to do this one tab at a time on android.

and I have been slowly opening the tabs one at a time, but i have around 840 tabs left to open.

I know this will severely slow the phone down for a while, while it attempts to do this, but I am more than willing to set my phone down over night for this..

Asked by Katerpie 1 year ago

Answered by Katerpie 11 months ago

  • Solved
  • Archived

Firefox Nightly Installation

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookma… (read more)

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookmarks be transfered from the common version to the Nightly. Any useful tips or recommendations, please? Thank you very much for the help provided.

Asked by Straydog 1 year ago

Answered by Paul 1 year ago

  • Archived

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by Ed-T 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

missing 'sync and save data' option ver.113 on android

Please help. My seamless syncing is not seamless. Laptop has win11, version 114, all the necessary options, but my phone has no in-browser scan accessed through the miss… (read more)

Please help. My seamless syncing is not seamless. Laptop has win11, version 114, all the necessary options, but my phone has no in-browser scan accessed through the missing 'sync and save data' option. I remain a loyal (2004) user. Thank you

Asked by Michele 1 year ago

Last reply by Richard 1 year ago

  • Solved
  • Archived

having trouble with the tab syncing between chrome and Firefox mobile

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android. I've only been able to get … (read more)

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together..

Everything I've been able to look up about it only deals either the syncing part.


And, is there a way to have am active sync? As in, I open a tab in Firefox on laptop, it opens that tab on my Firefox mobile? And vice versa.

Asked by Katerpie 1 year ago

Answered by Katerpie 1 year ago

  • Archived

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

sync and save data menu item is missing on my android phone

My windows computer lost my firefox saved logins. I am trying to restore (synch) them from my phone. The pc says go to menu on my phone andctap synch and save data. But t… (read more)

My windows computer lost my firefox saved logins. I am trying to restore (synch) them from my phone. The pc says go to menu on my phone andctap synch and save data. But that menu item does not appear on my phone.

Asked by Dan 1 year ago

Last reply by Dan 1 year ago