All Products Support Forum

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks

"Has anyone encountered issues accessing a specific website on their Android device? I'm experiencing difficulties with my site, and I'm wondering if others have faced similar problems. The website in question is https://support.mozilla.org/. Any insights or solutions would be greatly appreciated. Thank you!"

I have an quite annoying issue when I'm streaming something from SVT Play (www.svtplay.se).

The issue is that when I'm trying to stream anything from this site; I've noticed that the resolution is quite messed up. Insted of having an "normal" resolution ( in wich I have all the basic settings such as full screen,Text ON/ OFF etc), the resolution get a bit odd. In the beginning it's just an small screen ( aprox of an 6x6 cm), but when I'm entering Full Screen; the resolution is all over the place+ that the menu bar is missing.

But also that if I'm entering Full Screen mode; the app is " crashing", or should I say minimizing itself and that I go back to my home screen. But stangly the cast isn't interupting. When I'm trying to enterkng the app,the web- adress is missing( not physicaly but just empty).

What's more strange ( or should I say annoying), is the fact that the cast hasn't any stable resolution. Instead of having an normal resolution( cast), it's rather of an 1,5. But strangly the voice is normal. It's only the picture in wich is out of sync. But strangly if I choose the option of limited bandwith it goes back to normal.

But what's more strange is that I have full connection.

I don't know how this came,but since I'm downloading it from Play store. However since the best way is to download an APK- File( in wich my device is compatibel with). Since I have an Samsung Galaxy Tab S9FE ( SM-X516B- series)

Because however on older version it wasn't any problem. It just appear in newer versions.

However when I'm shutting down the app( have activated the option of clear history when close), it sometimes work fine. But in worse scenario I have to reinstall the app.

On Firefox browser (default release or even Firefox nightly) on Android (release 14 or any earlier) when I share link to Gmail app while on YouTube Web site not YouTube app resultant email has a blank email subject

However above does correctly populate subject when using Chrome or it's derivatives like Bravo browser

A few weeks ago, I was having trouble logging into my Twitter account on Firefox (not on Edge). In an unrelated issue, I had to reformate my computer, and the problem went away. Today, Firefox updated itself, and the problem returned. I have it bookmarked as a pinned tab, and when I click on it, I get an error message, and it won't let me log in. However, if I right click on the same tab, and select "open in private window", it lets me log in, no issues. I don't really want to have a new window open though, and it worked after I reformatted, and before this update. I have done what previous people have suggested (clicking on the security icon to turn off security for that page), but it doesn't help. Any suggestions would be nice. Thanks in advance...

This is nOT fun !! It seems impossible to learn how to activate "Java Script" on my Samsung cellphone !! ... and I certainly do not appear to be the only person with this serious problem !!

Jon Anderson [email address]

(Supporting Mozilla/firefox for decades !! )  : [email address]

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding the Firefox Cache, that said to delete, but can't find that file in the Settings tab in Firefox. So can't do any searches in Firefox for 2 days now. Can you help to resolve this? Or, do I have to delete Firfox & go to another browser?

Choice needed: It's ridiculous that in 2024 in the era of huge screen tablets and phones, we are still knocked back to mobile view again and again and again. If you love mobile view and you love the bigger icons, fine! I'll go get you a juice box and you'll have a great day. But some people don't. I just want default to desktop as an OPTION. Is it so hard to understand?