All Products Support Forum

How can I resolve the issue of my website not displaying properly on Mozilla Firefox browser, specifically with regards to the layout and formatting? Are there any specific CSS or HTML codes that need to be modified to ensure compatibility with Firefox, and are there any known compatibility issues between Firefox and certain web development frameworks or libraries that I should be aware of?

Hello!

The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the android version? My phone is not new and quick in the terms of performance so I do not update the OC. Please find the error examples, broeser version and my phone's system info attached in a form of screenshots.

Thank you Regards, Denis

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

Upload buttons on several websites do nothing.

It does not work on these:

https://janitorai.com/create_character https://imageresizer.com/crop-image https://imgbb.com/

But it works on these:

https://www.resizepixel.com/crop-image/ https://filebin.net/

My firefox version: 124.1.0 (Build #2016010543)

My os: MIUI 14.0.4

Occasionally a news item's graphics presentation will not display the pertinent data just blank inside windows. So I cannot read the embedded images and comments. I cannot find a setting to allow exceptions to this restriction. Help someone?

As the title says, been having trouble opening links with href.li at the start. I'd need to manually remove the words before it can start to load.

Strangely enough it only happens on phones and not tablets because I never have that problem on my Samsung Galaxy Tab 6 lite.

I'm currently having the problem on my Samsung Galaxy A52s 5g but I'm pretty sure I had this problem with my old phone (a Huawei honor 9) as well.

Thank you in advance!

When I am trying to access my website https://specialplasticparts.com on Firefox for Android, I get the following error message:

"cannot complete request additional information"

This does not happen on Chrome or Edge for Android. It does not happen on Firefox PC version.

Also, it does not happen every time on Firefox for Android, but quite often.

Does anyone know what is causing this?

Thanks!

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR

Hacker News (https://news.ycombinator.com) does not format correctly on Firefox for Android. It requires horizontal scrolling.

The website displays correctly on other mobile browsers such as the DuckDuckGo browser.

I've noticed this across devices on Firefox android. Happens on various sites. I recorded the screencast video to demonstrate it:

https://youtube.com/shorts/51u3Ko7CARw

When I replicate this with the same site in Chrome it does not do this, it stays open in Chrome. it only happens in Firefox

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton security and the url being too long, for that and other sites. I uninstalled Firefox and reinstalled it, but still cannot access the correct site. I no longer get the error message, but the site is incorrect. If I use safari it comes up with the correct site.

I go to open up Netflix and says it's an insecure connection and then it starts rolling and press on the video and it says clear cache and doesn't work goes to error.

Hello, when using Android Firefox to view my Hotmail emails, there are some emails that display all content, but there are some emails where all images are not displayed. (Office Depot emails are not displayed). They come up correctly in Chrome. Is there a workaround or solution? John

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to show my login account, which is situated in the top right corner of the site. This is the only website that I know that doesn't like Firefox at all and is having problems with it. Sometimes my account appears there, but if I do something else within the site it disappears immediately. I'm logged in to the site and I can see my wishlist, but can't access the account page, because the icon menu doesn't load (see attached picture, top right corner). Because of this, I can't see the prices in my zone once I click on a game and also can't add the game to the wishlist, for this I have to use the console or another browser. Although I'm logged in to the site, because the account page is not loading, the website keeps telling me that I have to login in order to make any purchase. I've tried different methods and none worked. I want to know if there's a fix in making that menu load correctly? Thank you.