All Products Support Forum

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup appearing everytime on AliExpress. Even though I choose to never open links in outside apps, it keeps asking. Hell this is so annoying. The proposed solution does not fix it, the only way for me to get rid of the annoying message is to uninstall AliExpress, which I don't want to do, because I have two accounts and must use both for personal purpose. Please enable a way to diable at all this pop up without going to the app, as Must stay in firefox. Sincerely yours, J.M.

When the browser tries to Autofill a URL it often goes to some popular website I never use or care about. This is a deal breaker and will have to switch to a new browser if this isn't fixed and I can't find anything in my settings to correct it. How do I fix this?

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open, Load, Bookmark, add to reading and send to Device. When I select "Send to Device" it says "You don't have any other devices connected to this account available to sync.

It is worth noting that if i am in firefox i CAN send tabs and all the available devices show up. This issue is ONLY from the action button which I use quite a bit to send stuff to my desktop to read later.

"How can I optimize my search experience on Mozilla Firefox? Are there specific tips or features within the browser that enhance search efficiency? Seeking guidance on maximizing search capabilities for a smoother browsing experience.

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't find them, how do i turn off hardware acceleration? please and thank you!!

I want to know why Firefox on my laptop just updated itself against my settings to ask first. I did not change the settings the settings were not changed by anybody else nobody else uses that computer but me. Firefox did it and I don't know how they did it or why but I need to know why and how because I lost all my passwords everything's gone. I need to know how I can get all my saved passwords back that were in my Firefox passwords manager. I would appreciate any help that anybody can give me and if you know what's the CEO of Firefox phone number is give that to me cuz I sure like to give him a call right now.

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

úkeep getting offers from CLUB CARWASH when I log into Firefox. will noyallow response requesting they stop sending. please stop allowing this company to harass people with their unwanted offers and if you don't fix this, how do I stop it?

Actually I'm using firefox from so long and I love to use firefox and I feel safe using firefox because it is open source and firefox first priority is privacy but from few weeks I'm observing that duckduckgo app tracking blocks so many tracking attempts from firefox. It's kind of weird. When ever I open firefox, duckduckgo start blocking so many tracking attempts from firefox and as a proof I take screenshots as well. I'm attaching screenshots with this message. Still I love using firefox but also this scared me. Hope I'll get a better explanation.

I can't seem to find a way to pin bookmark tiles on the homepage (new tab). I also want to stop recently visited site tiles from appearing there if possible. Homepage and Customize in Settings don't seem to have any options for that now. Android 14, Firefox 120.0.1, Pixel 7a phone.

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"

Hi, I'm running ... Firefox 120.0? On a US Samsung Galaxy S22 running Android 14 and One UI 6.0.

Korean characters used to display in a uniform font but after a recent phone update, I now get different fonts (with greatly decreased readability). I can't find any font options in the Firefox app and the only thing language-related is what language Firefox menus are in. I also can't find any relevant font options in the phone settings either - can someone help?

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

I keep Firefox open in the background on my iPad. Every time I go to it, a new tab opens up,that jumps to my Goodreads app. This drives me crazy. Can anyone suggest how I can get it to stop doing that?

Woke up this morning and my stupid phone had updated to the new, awful, Firefox on Android: ‎ 119.0 (Build #2015980915), 367d60e851+ GV: 119.0-20231019122658 AS: 119.0

To my horror I was seeing images on webpages, totally ruining my browsing experience. The main reason I use firefox on Android is because it allows me to turn off media. I don't want to see any of that, almost always entirely irrelevant, distraction. Now I'm going to have to use Samsung internet and continually click reader mode. This is NOT about ad blocking, it is not about saving data. It is about drastically improving the browsing experience. Please reinstate blocking of all images and videos.

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from Mozilla are correctly in English. It's only Accounts emails that have this problem.

There is no language option on the settings page at accounts.firefox.com. My language is set to English on every browser I'm signed in on, and my IP is in an English-speaking region. My email client and devices are set to English as well.

My guess is that a Firefox Accounts setting was changed to French many years ago, and at some point that setting was removed, leaving it stuck in French. Anyone know a way around this?