All Products Support Forum

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

HI,

I using a new VPN and forefox refuse to work. Chrome and Safari works very well with it just not fiorefox. I guess it s a network setting but i cant figure out how to make it work IF anybody could help please

I use Dashlane password manager which only half works in Firefox on my Samsung s22 Ultra. I have to manually open Dashlane copy a password and paste it into Firefox. At that point it would automatically fill. But that's not the real problem. I opened up the clipboard and found a whole collection of my passwords. How do I set up Firefox to clear the clipboard on exit?

I have an iPhone 12 mini which does FaceID and does not have a fingerprint touch pad.

Firefox for iOS now is asking for fingerprint to access my passwords or my access code--but this phone has not fingerprint option. How can I get it to acept faceID instead? Why does it not *KNOW* to ask for FaceID or offer that as an option?

This is new behavior since....maybe iOS16 update?

iPhone 12mini iOS 16.0.2 Firefox 106.1 (20911) Set to autoupdate on all of these

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture).

This is totally redundant when you can simply access this in 2 clicks from the taskbar. Why are such cosmetic features forced onto users? Customising my homepage is something I would do once, I don't need it to be slapped on my face every time I reach my home page.

Please advise, this is extremely annoying.

I use Better Open With on Android to have a choice of browser when opening links from apps. This has never affected how Firefox operates until the recent update.

Now, FF handles all links in any page as external and asks if I want to leave FF (and present the Better Open With options).

This behavior is not seen in any other browsers I have installed (FF Focus, Chrome, Kiwi, Opera). These browsers handle links on open pages correctly and open internally while also recognizing apps that are installed (Home Depot, etc).

Please fix Firefox to use itself for internally opened links!

What's going wrong with pinning websites to the desktop? On my old Tesco Hudl2 tablet, I could pin any website I wanted to the desktop.

On my new Lenovo tablet, I am able to pin sites like toolstation.com and Tesco groceries, but not yell.com or groceries.asda.com

On my phone (a Xiaomi X3 Poco NFC), I had successfully pinned traveline.com and yahoo.co.uk, but both of those pins disappeared recently, and now I can't re-pin them. Both remain pinned on my tablet.

Am I doing something wrong? Why is this feature so inconsistent?

Both the Phone and Tablet are running Firefox 104.1.0 (Build #2015898515), 99759dd72+ AC: 104.0.8, 3dc0ff00e7 GV: 104.0-20220816115024 AS: 93.7.2 The phone runs Android version 11 RKQ1.200826.002 The tablet runs Android version 9 TB-X705F_S210164_201119_ROW

When i tap on any link it asks to open in other apps and when i accept it open in "virustotal". This broblem only happens in firefox, the other browsers worked fine, and i haven't set virustotal app to open any links by default. I don't want to reject all "open in other apps" requests as it may be usefull like playstore links or youtube etc..

I can’t find the Auto-fill settings in FF on iOS. I found instructions here for where they should be and they are not there. Was this feature taken away recently. It’s VERY tedious not having this feature. Am I doing something wrong?

When I attempt to open a YouTube link in the Reddit app, it opens a window in Firefox since that's my default browser. I have open links in apps set to on, but it never opens the YouTube app.

I am using the Firefox Nightly version and when I click on links related to Instagram, YouTube or other applications, it takes me directly to the application.

But when I click on the my course link, it directs me directly to Microsoft's own site to download the application. (Microsoft Teams)

I tried this in other browsers, but they did not have such a problem. That's why I downloaded and tried other Firefox versions, but they also have the same problem...

I also disabled the extensions but the problem is the same.

So the problem is, while Firefox Nightly opens other sites in the application, it does not open it in the application when i click on this course link. What is the source of the problem?

Thanks, best regards.

I can't figure out why Firefox Focus for Android is opening Amazon links by default. It isn't set as the default browser, as far as I can tell it doesn't have anything set to open by default. Usually I have the option to choose which browser to open a link with because I have multiple browsers installed.

I'm using a Galaxy s22 Ultra running Android 13. Any suggestions would be appreciated

tabs that i have open in incognito mode will close automatically. is there ANY way to change this, it's very very irritating. it seems to be an automatic "feature" with no setting to turn it off. i'd like to keep tabs open in incognito mode. thanks.

The 'Open in App' button is missing in the overflow button.

I'm using Firefox beta for testers on Android. Version 115.0b3

I've attached here a screenshot of the overflow button while browsing YouTube.com on Firefox browser.

On Firefox for iOS, I usually have about 14 tabs. A few of them went inactive, so I reopened them from the inactive tabs section. However, later the same day, I open Firefox again and they’re inactive again. I reopen the tabs again. I decided to do a test. I force-quit the app and restarted Firefox, and once again they’re inactive.

This behavior started a few weeks ago and it’s really annoying, and Im not sure how to fix it. I also noticed that a few of the webpages are now constantly asking to accept cookies when Firefox is restarted. I haven’t changed any settings, so I’m not sure why this is happening.

I want to add a shortcut to my Android home screen which deep links to a page within a site I use. However, the "Add to home screen" menu item I'm accustomed to using for this is missing.

It turns out that if the website in question is configured to be used as a "progressive web app", then "Add to home screen" is replaced by an "Install" menu item. For my situation, this is unhelpful, because the resulting home screen icon only links to the website's home page, not to the carefully selected URL that I want to deep link to.

SOLUTION

This can be worked around by turning on airplane mode first, then visiting the desired URL. The page, obviously, will not be found, but this causes the "Add to home screen" item to be reinstated. Use it, then turn off airplane mode again. Voilà!

How can I override the default to connect to a website in HTTPS-mode and enforce a HTTP connection for specific websites, like the configuration server on modems/routers?

Where is the Firefox-for-Desktop option in the padlock menu for the Android version, when it says "Connection is not secure", to turn off "HTTPS-Only Mode" temporarily or permanently for that site?

All I have available, is the in this case pointless "Retry" button and the useless info "This connection has timed out". But nothing at all to force a HTTP-Only connection.

The solution can't be, that every time I need to connect to a website that does not support transport encryption, to have to dive deep into FF's settings and globally disable "HTTPS-Only Mode", and once I am done, go back and enable it again.

So, what is the pragmatic solution on mobile Firefox to add and manage such exceptions?