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  • Archived

passwords imported from Chrome do not sync

Passwords imported from Chrome on desktop do not sync to Android. Manual sync forced on both ends did not help. Can't say all imported passwords are impacted but two for … (read more)

Passwords imported from Chrome on desktop do not sync to Android. Manual sync forced on both ends did not help. Can't say all imported passwords are impacted but two for sure. Having this issue since the import date 3+ months ago.

Asked by badadim1 1 year ago

Last reply by badadim1 1 year ago

  • Archived

Bitwarden captcha not showing on login.

The bitwarden captcha doesn't appear on login, I've disabled the ublock origin extension. Browser protection level is at standard level. Can anyone help? Device : Re… (read more)

The bitwarden captcha doesn't appear on login, I've disabled the ublock origin extension. Browser protection level is at standard level. Can anyone help? Device : Redmi 9C Android 10 MIUI 12.0.14

Asked by Raditya 1 year ago

Last reply by Raditya 1 year ago

  • Archived

Password problem

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on t… (read more)

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on the phone (android) it sees the login details, but after selecting it, it does not complete the login fields as if there were no such data and they are, after checking the tab "saved login details" and finding the login, I manually copy the data and paste it on the page, then I log in ok. Why does the login not work with saved logins? Has anyone had or has the same problems? P.S Synchronization is done, the browser is reinstalled, it's the same on another phone

Asked by Piotr Lewicki 1 year ago

Last reply by Paul 1 year ago

  • Archived

All of my saved passwords gone. (NOT. AFTER AN UPDATE.)

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords auto… (read more)

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop.

Don't know what to do. Other posts were not helpful

Asked by Cookie 11 months ago

Last reply by Paul 11 months ago

  • Archived

Firefox Android Phone Unlock Firefox Password

I have a new Android cellphone and my Unlock Firefox Password did not transfer to my new phone. How do I set a new Unlock Firefox Password. I'm so frustrated. Thank yo… (read more)

I have a new Android cellphone and my Unlock Firefox Password did not transfer to my new phone. How do I set a new Unlock Firefox Password. I'm so frustrated. Thank you for any help you can give.

Asked by MCMarriott 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Account sometimes only works with old password (maybe from when FF Sync was separate?)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "N… (read more)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "NewPassword", and it works as expected. HOWEVER, occasionally when I try to sign into my Firefox account, it tells me that password is INCORRECT.

The most reproducible situation is when I have some sync issue and I need to sign back into my Firefox Account on mobile in order to reestablish a Sync connection between FF Mobile and FF Desktop. In this situation, entering "NewPassword" fails, but "OldPassword" works!

If I go to accounts.firefox.com/settings/change_password, and enter "OldPassword" in the Current Password field and "NewPassword" in the New Password fields, it will say that I've entered an incorrect current password. When I put "NewPassword" in the Current PW field, it accepts that as correct, but then says, "New password cannot be the same as current password."

My current theory is that Firefox Sync used to be a separate service from the Firefox Account, and users could create a password for each that didn't necessarily have to be the same (That's how it used to work, right? Am I remembering that correctly?) A few years back, Sync got integrated into Account so it all uses one password. At some point, I updated my account password to "NewPassword", but for some reason the Sync part of the system didn't get its credential updated in the same way.

Can anyone provide insight into this situation, or how to fix it? I'd really like to not have to remember two separate FF passwords and guess which one to use each time I need to sign in.

Asked by fiffox 1 year ago

Last reply by fiffox 1 year ago

  • Archived

Two Step Varification

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works e… (read more)

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works except when I try to use it for the second verification. When I went to turn it on on my phone, it wouldn't turn on. I think it's still trying to sync. This is a serious problem that I didn't ask for and didn't expect to have another trouble shooting problem that is ruining my business. I'm trying to work and it won't let me.

May I talk to a person? I would love to get help. I need to get help, but I'm stopped from signing up due to this problem. Talking to someone works best for me and is the fastest way to fix this. I have to get my shop up yesterday.

Please help. [removed phone# from public forum]

Asked by Earth and World Peace 1 year ago

Last reply by Paul 1 year ago

  • Archived

once every 3rd Sunday after full moon Firefox enters site password for me

Mostly trying to get on website I then see notation to ACTIVATE FIREFOX OR TURN ON Firefox which doesn't tell me how to turn it on, how long 42 months? to keep trying get… (read more)

Mostly trying to get on website I then see notation to ACTIVATE FIREFOX OR TURN ON Firefox which doesn't tell me how to turn it on, how long 42 months? to keep trying getting nowhere but frustrated

HOW DO I GET FIREFOX TO WORK FOR ME instead of me being in unpaid for indefinite term FOREVER looking thru Firefox list of my saved names and passwords and entering it myself BECAUSE ---- Maybe I'm wrong but I thought that was the whole FIREFOX EXPERIENCE, to keep track of passwords and enter them for me. Reality is every day is a game of KEEP AWAY from me any user benefit

Asked by KC 1 year ago

Last reply by Paul 1 year ago

  • Archived

Login issue

When I try to login and it can detect my email so I don’t need to key in my email I just key in my password. after keying in my password it say missing parameter:client i… (read more)

When I try to login and it can detect my email so I don’t need to key in my email I just key in my password. after keying in my password it say missing parameter:client is but if I log out and re login again by re keying in my email information and password there won’t be this error message.Even with this error message I will still be logged in as I will receive a email to say I am sign in and when I go back to the home page and go back to the account page again I will be already logged in.I will still be logged in afterwards when I re enter the account page but this message will pop up if I just key in the password without my email as it can detect my account but if I just re enter my email and password I don’t face this message.This is not the first time I faced this

Asked by Ashley Kate Chua 1 year ago

Last reply by Ashley Kate Chua 1 year ago

  • Archived

Firefox Password Protected start

Hello Is it possible to enable a password protection when starting the Firefox app on Android ? In special when saved passwords are used they are entered automatic… (read more)

Hello

Is it possible to enable a password protection when starting the Firefox app on Android ? In special when saved passwords are used they are entered automatically and there is no additional protection of those when going on a website for which the password was saved. E.g. when somebody unlock your device the person is able to start Firefox and going through chronic or pages where you might enabled automatically password fill in. Can this be protected by pin or fingerprint?(like in the Firefox Password manager)

Thank you

Asked by oliver.buss 1 year ago

Last reply by oliver.buss 1 year ago

  • Archived

sign in

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, … (read more)

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, I know its the right one.

Asked by lucindamacy 6 months ago

Last reply by Khalid 6 months ago

Can't delete more than one saved password at a time in Android mobile app

There seems to be no way to delete more than one saved password. In the Android most recent version of Firefox, and also in the Firefox Beta for Android period I've tried… (read more)

There seems to be no way to delete more than one saved password. In the Android most recent version of Firefox, and also in the Firefox Beta for Android period I've tried to sign on to my Firefox account my mozilla account and there's no way to delete the passwords there either period I would like to delete all passwords, and I have thousands that I've saved Uber the past few years, so I have to have an easier way to delete all of these other than sitting here for hours, clicking delete 3 times To remove the passwords from the browser things I have done, I have uninstalled and reinstalled the application, I have deleted the app data and cash and then reinstall the application on all of my other devices, I have also turned off the saving of passwords and yet these passwords remain could you please? Give me. A good response so that I can get my personal passwords off of my phone period that's what I would really like! Thank you, Jacob.

Asked by Jacob 4 months ago

Last reply by Mike Taku 4 months ago