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Hi

I have installed firefox on my Samsung S 6 tablet (bought 2022). I can't get Firefox to show a task bar (or bookmarks menu - but the bookmarks do exist from sync) and I can't add in 1password. I synced with my desktop (where firefox and 1 password work perfectly well) and tried everything I can from online suggestions - but either they haven't worked or some of the settings they refer to don't exist in the Android version of firefox. 1 Password - which is also installed on the device - does not show up in the list of add ons accessed via the Firefox 3-dot menu; and doesn't show up either if 1 password is open or closed . I've wasted hours on this and getting nowhere. Any help would be appreciated

Thankyou RC

Hi,

I could see a adclick somehow added to my Firefox app on iPhone iOS 17. I don’t see any actual bookmarks exist but don’t know how this reference still exist and how to remove it?

Please refer the screenshot, appreciate any and all the help to understand and remove this adclick.

Best Regards Barrie

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow instructions to find my profile (‘about:profiles’, enter) but just reverts back to the same page so can’t progress, tried settings/troubleshooting but no sign of my profile folder let alone ‘Application Basics’. Are my bookmarks permanently gone? Any advice would be much appreciated (I should say I’m not the most computer literate so very probably there’s something I’m not doing right!) - many thanks, Cheryl.

Hi,

What is the best and fastest way to backup Firefox stable bookmarks without access to an internet connection without manually selecting individual bookmarks? The devices Wi-Fi and Data do not work. Android version 11.

hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, and instead, i think it removed all my old data. my passwords are still saved, but my bookmarks, my collections for tabs are gone, and i cant seem to get them back. this was done across my 4 devices. how can i backdate, or find an old backup to revive?

Recently my ipad updated the app to v106. Before the new bookmarks would save by where the latest bookmarks were at, now they are appearing above the older ones kinda messing with my folders I have on top.

I have taken two screenshots describing what I mean. Usually, you see a edit/save tab when you click bookmarks to either bookmark a page or edit the location of an existing one.

This has been happening for a while. And I have kept my device and all apps updated to latest available.

For this post, I tried to bookmark a page. Then tried to edit it’s location to “Lending” for instance. In both screenshots you can see there’s that edit/save button missing.

Because of this i am unable to edit my bookmarks’ location.

How to get bookmarks from: Samsung Internet (19.0.6.3 Ver)

(Galaxy A71 5G equipment)

to 

Firefox (Firefox 109.2.0 (Build #2015930059), a66807eeb+ AC: 109.2.0, 06a7d70e25 GV: 109.0.1-20230127170202 AS: 96.1.3 ) Same equipment

I recently got new samsung tablet s6 . I am logged into successfully to synchronize and see my bookmarks. Problem is I can't save new bookmarks on tablet. I found article about write protected file but those directions are not available on the tablet/android version of Firefox.

Less important 2nd question is...should the collections from my phone and pc show up on tablet? I do not see them. Would so much like to see them

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton security and the url being too long, for that and other sites. I uninstalled Firefox and reinstalled it, but still cannot access the correct site. I no longer get the error message, but the site is incorrect. If I use safari it comes up with the correct site.

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reinstalled, plus I’ve tried to delete files folder etc, but the iOS download is holding onto the old file system, which I messed up. I purposely restarted a brand new account, after five to six years of using my old account, but that changed nothing. The bookmarks aren’t even holding on to Mozilla Firefox desktop site book markers?

The official instructions say to put a bookmark in a folder click on three dots, click to edit, then click on either a particular folder or some non-existent generic folder button. In my version of android Firefox, neither alternative is possible. If I go from the edit bookmark screen to the preceding general screen (where the folders are listed) and click on a folder, both happens, the bookmark is not transferred to the folder. As for the second, one is told to open the edit function and then click on the folder button. But there is no folder button. How to do it? I'm running android 14 on a Galaxy A14.

Attempted to scroll through a folder of bookmarks (Firefox for iOS on an older iPad Pro that’s been fully updated to iOS 16.1). About halfway through the scroll, the app shuts down. Upon restart, it restores tabs, but also apparently clears cache, forcing me to re-login to accounts.