All Products Support Forum

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save Data option. This is v120.1.1 (you know, well after the Overflow Menu got BROKEN in the desktop version). I have NO idea what device you must be using to suggest scanning from the keyboard, but this phone has no such item. And scanning from the camera complains that I didn't scan from the non-existent option in the app.

hello, i want to download Spotiflyer APP by using Firefox on my android phone but i'm facing some issues anyone guide me how to download Spotiflyer on my android phone.

Thanks

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozilla page and the message saying my account was not active was gone. I feel like I am getting directed to fake pages.

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Dear Community,

today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay.

I think it would be super great, if there is also a possibility to synchronize Thunderbird settings and apps. If you run multiple devices with Thunderbird, there would be a great benefit.

Best wishes, Adrian

OK my primary email provider doesn't exsist no more I need to change my primary email. Can't add secondary email because wants code from old email address which is not accessible.

How do I change my primary email address with no secondary address without losing my data.?

Please help if that all makes sense

Thank you Moonlighter

Kung naka sign-in o actibo ang account ko ay hindi gagana ang browser peru noong nag log out ako sa account ko ay gagana na ang browser at bakit ganito ang browser

Facts 1. I reset my desktop and needed to login from scratch. 2. I have 2 step authentication on 3. I forgot which authentication app I used for firefox 4. So I used email to login (or try to login anyways).. I requested several emails

Problem 5. The EXACT same situation here (https://support.mozilla.org/en-US/questions/1356051#question-reply) happened to me: firefox claimed they were sending me emails, that had codes but didn't receive ANY email

More facts: 6. I read the article cited in 5. And installed authy, and sure enough was able to login 7. I got multiple back up options to log in now (got plenty of emails now)..

QUESTION: 8. Why did I get emails from 6. But not 4.? I suspect something is messed up on the security side of Firefox

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My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn't have my account recovery key before, lost with Goog, now I have found my Account Recovery key returned, couldn't find anywhere in my account that shows where to enter the Key to recover saved data in Firefox, clicked on forgot password after trying my real password to no avail. Where do I enter recovery key. Email I got MozillaFirefox only said I can now use Mozzila Support said nothing about account recovery. Thank you