All Products Support Forum

Add the Play background option to videos and audio, pre-installed in settings, as it is in the Brave browser. The current Background Video Playback add-on does not fully play all video and audio background playback features, it does not fully work. I have submitted an option request in Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1827371

Recently I got a Mac computer and I installed Firefox in it. I can't find "About Firefox" in Application Menu.

How to show it in Application Menu like Windows and Linux?

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every single time. I have to scroll down a couple millimeters then it will go up. Scroll down is not an issue. I've seen other users with this issue and I've seen bug reports addressing it so I know it's a real thing.

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

A month ago I started to have problem with twitch. After 5minutes or 2 hours- random times or random tabs, if I have opened more than 1, which is always the case. Some tabs or all, again it's random will give twitch 2000 error and refresh, closing tab,etc nothing will work, except closing WHOLE browser, not just tabs and this is not guaranteed that it will work.

I'm losing my mind with closing whole browser-windows-tabs on different monitors and then re-opening all of that again when I get 2000 error and I always do get it.

Did like 50 re-installs, it's always the same. I tried to go back to older version, but Firefox always want to create new profile saying I have old version installed and I DO NOT want that, I want everything as it is right customized,etc right now.

I installed the latest Nightly version 116.0a1 today (June 12), and it won't open. The only error message that shows is one asking to clear the browser's history in order to open it. I haven't done that yet. Clearing the cache and restarting the app does not solve the problem.

This is happening on a OnePlus 7T using Android 12 (T-Mobile version).

Hello,

I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit)

I always have Firefox updates so version before that was the 116.b08

After the update on startup I get the error message attached I close it and then Firefox runs normally but this happens on every time I run Firefox.

A setting I would like to change in both Firefox Beta and Thunderbird Beta is "grayed out" and has a lock next to it preventing change. What configuration file(s) do I look for to find where they have been locked, so I can unlock them and change the setting? Thank you.

Using latest version of Firefox - 116.0

Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy images from pages.

I will right click, copy image and it just does not go into my clipboard.

In terms of the Downloads, I'd always download audio or video files and drag them straight into Premiere Pro - I can no longer do this. I cannot drag it outside of Premiere either, so it's not an Adobe bug.

Any help would be greatly appreciated, Thanks

Idk if this it's common knowledge or not, but I couldn't find anything anywhere about this! I accidentally opened a menu that let me change the background of my homepage on Firefox Nightly (Android)

I was just tapping around and a drawer poped up with a bunch of options including some limited edition ones at the bottom

I didn't think to screenshot the drawer but I did pick one I liked the looks of from the preview. I'll include a screenshot of the default homepage grey and the purple gradient I got through the theme drawer

The only other thing I remember is something about "add a splash of color" (it was spelt the American way specifically I remember)

Does anyone know how I can get this menu back? I want to try the different themes and theme my main Firefox app too

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected.

I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile.

P.S. I know it isn't an addon issue as this still happens when all extensions are disabled.

I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.

If I search for something in the address bar, Firefox will endlessly load. I need to click the address bar and hit enter to search again which will instantly load what I'm looking for. Same thing happens if I highlight a text and click search with google. URLs seem to work fine.

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, the words underneath the actual typing bar will lag behind. if i type slowly it doesnt do this...

I've just installed Firefox Developer. I cannot get Mozilla VPN added to it. Can you help? Do I have to remove Mozilla VPN from the old Firefox installation before it will work?

Also, can I run both Firefox and Firefox Developer at the same time? I'm concerned that Profile entries an other variables might be corrupted.

Last, are there any articles or videos available to help users learn how to use FxDeveloper?

TIA

Hi All,

I recently made a post that was resolved where enabling "Remember search and form history" would hang my browser.

In regards to this option, I really want to keep the "remember search" function but disable the "form history" option.

I'm aware that in about:config, the option browser.formfill.enable removed the form but is there a separate option to enable remember search?

Thank you

For some reason today I started having issues with thumbnails not loading for youtube videos. I logged out of my google account and went to log back in, but whenever I try to login to my google account now I get a 400 error. I can login fine on other browsers and other devices. I have tried the following troubleshooting steps:

cleared all cache and cookies flushed DNS created a new firefox profile in about:profiles and set it as default Re-installed firefox multiple times refreshed firefox used Revo Uninstaller to fully remove all traces from firefox and reinstalled Manually removed all traces of firefox from appdata and program folder and installed the beta version Ran windows updates and rebooted ran an SFC scan Ran a DISM online restorehealth

Every single time I get the same result, 400 error when trying to log into my google account. Starting to feel like I'm loosing my mind here. Any troubleshooting ideas would be very appreciated. Thanks in advance!