Showing questions tagged:

Firefox auto launches the Google Play store?

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its… (read more)

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its Firefox Beta page. It's doing this consistently and repeatably. I'm on a Samsung Galaxy A52 5G on the latest update of Android 14.

Solved Archived 6 493

ftp and firefox

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the se… (read more)

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Solved Archived 4 488

thunderbird doesn't allow typing in composing a new mail but does allow it when replying

Recently the email composing function has ceased working in Thunderbird (ver 65.0b3 (32-bit)). Other functionality also recently changed ie clicking the get messages butt… (read more)

Recently the email composing function has ceased working in Thunderbird (ver 65.0b3 (32-bit)). Other functionality also recently changed ie clicking the get messages button no longer downloads new messages so we now have to select Get all new messages from the drop down arrow attached to that button. We are only able to type in the email body text area when replying to messages but not when we compose a new message from scratch. The compose new message screen allows us to put in send from and send to as well as type a subject line but doesn't allow us to click in the body text area. If I update the subject line and then tab to try and get to cursor to move to the body text area, all that happens is a dotted line border shows around the body text frame box. I have tried safe mode without addins and removed silverlight but nothing has changed. My wife said she accepted some update a few weeks ago but can't remember what it was for. I will attach a screen shot of the compose page to assist in helping resolve this issue. Thanks

Archived 2 478

Bookmarks toolbar stopped working in the latest version

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appear… (read more)

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appeared on my Windows PC.

Bookmarks toolbar is visible, I can show and hide it but it does not display any of my saved bookmarks. Luckily, they were not deleted and I still can access them via Bookmarks Menu, which is less than optimal.

The Drag&Drop functionality does not work either. When I grab the opened Tab, drag it on the Toolbar and release it, the Tab gets opened in the new browser window and it's not saved.

Solved Archived 2 460

when will google calendar sync be available with thunderbird 65?

i love 65 because it is SO much faster but i would like to be able to sync my calendar. the older versions just do not work very well for me. too slow thanks, scott … (read more)

i love 65 because it is SO much faster but i would like to be able to sync my calendar.

the older versions just do not work very well for me. too slow

thanks, scott

Archived 3 445

[Android] Sending links and not just the current tab.

In the past you could send links by long-pressing them and using the context menu to send them to other devices(not the android "share" option) Why was this removed and m… (read more)

In the past you could send links by long-pressing them and using the context menu to send them to other devices(not the android "share" option)

Why was this removed and more importantly: how do I get it back?

Archived 1 440

Firefox 140 - Now have issues with background colors in Sideview bookmarks

Hello all: Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many t… (read more)

Hello all:

Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many themes now have totally dark sidebar colors and not readable (see screenshot image upload with this posting). I always have my bookmarks (almost 1200 of them) displayed in my sidebar, and this is the first time an issue like this has arisen with a Firefox update.

To remedy this scenario, I must use very light colored themes that have a white background when you bring up the sidebar bookmarks. If not, everything is totally dark and unreadable.

Any ideas or help on this one?

Solved Archived 9 438

position: sticky not working correctly inside position: fixed container

Hello Firefox Support Team, I would like to report a browser compatibility issue regarding CSS positioning behavior that differs from Chromium-based browsers. Issue Desc… (read more)

Hello Firefox Support Team,

I would like to report a browser compatibility issue regarding CSS positioning behavior that differs from Chromium-based browsers.

    • Issue Description:**

When an element with `position: sticky` is placed inside a container with `position: fixed`, Firefox treats the sticky element as if it has `position: relative`, effectively breaking the sticky positioning functionality.

    • Expected Behavior:**

The sticky element should maintain its sticky positioning behavior even when nested inside a fixed-positioned container, as it does in Chromium-based browsers.

    • Current Firefox Behavior:**

The sticky element loses its sticky properties and behaves like a relatively positioned element.

    • Use Case:**

This issue particularly affects modal implementations where: - The `body` element receives `position: fixed` to prevent background scrolling - Page elements (such as `.total-section`) should maintain their sticky behavior regardless of changes to the body positioning

    • Browser Comparison:**

- **Chromium browsers (Chrome):** Sticky positioning works correctly in this scenario - **Firefox:** Sticky positioning fails and falls back to relative behavior

    • Request:**

Could you please consider aligning Firefox's behavior with other major browsers? The current inconsistency creates cross-browser compatibility issues and forces developers to implement JavaScript workarounds.

Thanks!

Archived 1 431

How to debug memory problems with extensions?

I'm having huge memory problems with Firefox. In about:performance I can see that the extensions process takes up way too much memory. When I start Firefox it usually sho… (read more)

I'm having huge memory problems with Firefox. In about:performance I can see that the extensions process takes up way too much memory. When I start Firefox it usually shows a memory usage of around 180MB. However, at some point the memory usage of the extensions process starts to increase and it doesn't stop increasing until my RAM is full and then it increases even further. It increases until I restart Firefox or until it uses so much RAM that my computer runs incredibly slow.

Below you can see a screenshot of the Task Manager showing how much RAM is available on my computer and a screenshot of the about:performance page showing the memory usage of the Extensions process. The RAM available on my laptop is 10GB (the default configuration was 4GB of soldered RAM plus 4GB of exchangeable RAM. I have upgraded from 4+4GB to 4+8GB but 2GB of the soldered RAM on this laptop are used as GPU memory so the remaining RAM is 10GB). The about:performance screenshot shows a memory usage of 13GB for the extensions process which is possible because Windows automatically pages RAM on the SSD when I'm running low on available physical memory. This enables programs to actually use more memory than the available physical RAM but of course programs become incredibly slow when the RAM is full and huge parts of memory have to be paged on the SSD.

My actual question: How can I find the cause of these memory problems?

What I've tried so far

- I have created a memory report on about:memory. The result is at the bottom of this post. - I have watched the about:performance page and tried to find out what action triggers the memory usage of the extensions process to increase. At the start of the browsing session the memory usage is only at around 180MB. It stays like that for a while. At some point it starts to steadily increase by many GBs. But I couldn't find the cause. I don't know what triggers the extensions process to increase memory usage. - I could simply disable extensions and see if the problem gets solved. But I want to know which exact extension causes this problem. It is very difficult to find out which one it is because I have many extensions and I don't know what causes the memory usage to increase. So I would have to disable extensions one by one and wait for an indefinite amount of time and check whether memory usage stays low. But I don't know how long I have to wait until the memory usage would increase because I couldn't identify what triggers it to increase.

Rather than just using trial and error I would like to find a way to use debugging tools to exactly determine what causes the problem.

_______________________

This (https://pastebin.com/U3QXTAt9) is the memory report from about:memory. This contains the whole extension (pid 18332) section (copy & pasted by selecting the text on the about:memory page). I have left out the rest because I don't know if it contains private data. Please note: this is not taken from the same browsing session as the screenshot that shows a memory usage of 13GB. Why? Because programs run very slow when memory is low and large parts of memory are being paged. The debug tools usually require a lot of RAM and CPU performance so it's very difficult to use the debug tools when the memory is already full and programs are already running slow. This memory report shows a very high memory usage of the extensions process. In this case it's "only" 3.5GB but it was taken in an early stage of the increasing memory usage. As shown in the screenshot below, memory usage can go even higher than the available physical RAM on my computer. The memory report doesn't clearly show which extension is responsible for the high memory usage. In the memory report, I can only see a high memory usage for the items gc-buffers and gc-heap which leads me to think that the memory problem has something to do with the garbage collector. However, I cannot see which extension is responsible for this. No item in this list with a description that identifies a specific extension has a high memory usage. This is only an excerpt from the memory report (only the extension section). I went through the whole memory report with Ctrl + F "moz-extension" and looked for items with a high memory usage but I didn't find a single item with high memory usage that belongs to a specific extension.

Archived 1 430

Emojis not showing up/blank

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:con… (read more)

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:config font.name-list.emoji correctly contains "Apple Color Emoji" If it is relevant, this has been a bug/issue that has persisted for a couple of months now (can't name an exact date).

Solved Archived 5 428

Recent update broke my browser

Just updated my Mozilla Developer and it removed my bookmarks (the tab is visible but has no bookmarks, and restoring them from backup doesn't do anything) also the exten… (read more)

Just updated my Mozilla Developer and it removed my bookmarks (the tab is visible but has no bookmarks, and restoring them from backup doesn't do anything) also the extention button is for some reason on the left side (it was on the right side) and the "+" button was missing, had to re-enable it (AND IT'S ALSO ON THE LEFT SIDE FOR SOME REASON)

Wtf happened

Archived 2 420

Google Sheets Will Not Scroll on Firefox Dev Ed 144.0b4 for Linux

I am having difficulty using Google Sheets within Firefox Developer Edition 144.0b4 (64-bit) on Linux Mint 22.2 Cinnamon. When I load any of my Google Sheets, I am unable… (read more)

I am having difficulty using Google Sheets within Firefox Developer Edition 144.0b4 (64-bit) on Linux Mint 22.2 Cinnamon. When I load any of my Google Sheets, I am unable to scroll. This includes when using a blank sheet.

I also have Firefox 143.0.1, which seems to still be functioning correctly.

Archived 4 411

Really Firefox dev team needs to step it up

I absolutely hate the new ui and there is no option to change it either Also not showing full link in search bar is kinda stupid...not even a option to enable it either R… (read more)

I absolutely hate the new ui and there is no option to change it either

Also not showing full link in search bar is kinda stupid...not even a option to enable it either

Reported 2 bugs in bugzilla 1 year ago....no fix till now The countdown on website still doesn't work in background(https://bugzilla.mozilla.org/show_bug.cgi?id=1848178)

Archived 1 401

Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Locked Archived 1 401

Sync cookies exception list

Hi, This has been brought up before, but not with this exact question (not that I could find, at least). I understand that cookies cannot be synced across devices, but th… (read more)

Hi,

This has been brought up before, but not with this exact question (not that I could find, at least).

I understand that cookies cannot be synced across devices, but this is not what I am asking for. Is there a way to make firefox sync the list of exceptions? Meaning, only the specified website URL and its status, not the cookies from these sites.

Solved Archived 5 401

Tabs reload upon clicking a link

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen… (read more)

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen on two devices (Samsung Galaxy note 10+ and Samsung Galaxy S25) with no apparent fix.

Example, I search up Nintendo and the website shows up, I click on it but it doesn't open the website, it will reload the tab so then I gotta click on it once again.

Archived 1 401