All Products Support Forum

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections?

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

Hi so few days ago I broke my phone it's now completely unusable so now in this new phone I signed into Firefox and sure I got all my synced bookmarks and all but where are my saved tab collections?? That feature is so good which is why I saved like 30 tabs in there but none of them show up after sync please help!

Hi,

I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0.

Within Tabs menu there is Share all tabs option. When clicked, the Save as PDF, Print, and typical android sharing options are presented.

Click on Save as PDF does nothing. Sharing to other apps works partially (text list is shared, but some parts of it are not kinks but a concatenated text of tabs titles combined together, not clickable, not https:// part).

The phone has lots of tabs, many of which are deactivated.

I want to backup them and review on bigger screen, but can't do that :)

Sharing to other devices connected via Mozilla account shares only subset of tabs, not sure about the logic, the most recent ones for sure + some deactivated but not all of them.

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

This file downloaded on my phone through text me now app how to delete it window.mraid) {document.write('\x3cdiv id="ad_unit"\x3e');}document.write('\x3cdiv class="GoogleCreativeContainerClass" ' +'style="visibility: hidden;" ' +'id="gcc_04dhZdP-OMydmtUPnIWD0A4"\x3e');(function() {var m = document.createElement('meta');m.setAttribute('data-jc', '82');m.setAttribute('data-jc-version', 'r20231109');var ss = document.getElementsByTagName('script')[0];if (ss && ss.parentNode) {ss.parentNode.insertBefore(m, ss);}})();(function(){'use strict';/* Copyright The Closure Library Authors. SPDX-License-Identifier: Apache-2.0 */ var h=this||self;function k(a,d,b){if(a)for(let c=0;null!=a&&500>c&&!b(a);++c)a=d(a)}function l(a,d){k(a,b=>{try{return b===b.parent?null:b.parent}catch(c){}return null},d)}function m(a,d){if("IFRAME"==a.tagName)d(a);else{a=a.querySelectorAll("IFRAME");for(let b=0;b{try{if(f.parent===g)return e=f,!0}catch(q){}});e&&m(a,f=>{if(f.contentWindow===e)return d(c),!0})}}}function r(a){return"string"===typeof a?document.getElementById(a):a};window.clsn

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity