All Products Support Forum

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes it to jump to a sticky position in the lower right corner of the window. (See attached screenshot.) Also, even if various disable-autoplay boxes are ticked in my settings, the shifted video will always start playing.

Granted, most sites provide a little "X" to close the video. At worst, there is the pause option. But still, it's an annoyance to have to do this on soooo many sites, every time I visit to read something.

Key word there: read.

My point is: if I wanted to watch the video, I would have, when it was right there in front of me. Since I have scrolled past it, this ought to be an indication that I do not want to watch the video.

So, the request is some sort of option in Settings that would prevent this behavior. Enabling it would do nothing else to the page except prevent the behavior as described.

Thanks for listening!

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please?

It totally blocked me and shut me out of the game

What should I do?

Is Cloudflair a virus? Should I go into the registry and remove it?

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on the internet about the problem and I am having a lot of trouble with it. YouTube playback with libva-mesa-driver and libva-vdpau-driver will start stop restart start playing audio then crash with a this error every single time. I am at my wits end trying to figure out this problem and I would love help figuring out the problem I am using firefox-developer-edition as a note thanks Ozzy

When one stops the Firefox shortcuts, does this means amazon can no longer setup spy visits using camera and other permissions left over from installing Firefox. Why can consumers, at the time of installing, not offer the choice of no permissions for companies paying Firefox?

in the contact field, how do i change the name of a contact field like custom properties or organizational properties to something else? i do not know how to add an image! So, go to address book, new contact, and you will see the fields custom properties and organizational properties towards the bottom.....Thank you...b³

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I have the Unified Folders and below, which are essentially a duplicate of the folders in the old All Folders. (See attached image) Not only is it making things confusing but I'm storing duplicate emails and it seems to be affecting performance, Thunderbird now randomly quits and restarts. So, how do I delete either the All Folders or the Unified Folders and move the few sub folders that are unduplicated into the remaining group?

Firefox Setup 125.0.2.exe popped a flag on Jotti's malware scan: ClamAV: Win.Trojan.Spora-7724442-0 I know this is going to turn out a false positive because VirusTotal came up with no flags but can someone at Mozilla get this flag cleared at Jotti's/ClamAV ? thanks

https://virusscan.jotti.org/en-US/filescanjob/20cqpwvtma

I've recently switched from Apple Mail to Thunderbird, and I'm realizing that one of the convenient little features that Apple Mail had that is missing in Thunderbird is that it would intelligently select which email account you are sending an email from depending on the currently viewed mailbox or who you've addressed it to.

For example, let's say I have two email accounts: a personal Gmail address, and a work account with an address that looks something like myname@company.com, with the Gmail account being the default.

If I start writing an email from my Gmail inbox or am addressing it to people whose addresses are totally unrelated from my work account, I'd like it to use the Gmail account, which is what it does.

However, if I'm currently browsing one of the mailboxes for my work account, or I address a new email to one of my coworkers who also has an @company.com email address, I'd like it to automatically set the 'from' address of my new email to my work email.

Thunderbird already picks the correct account when I'm replying. I'm hoping that it can also do so when starting a new email.

Is there any way to do this?

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Hello there i use wp.pl for mailing and after i stay on the page for too long the browser lags and it starts to use a lot of memory like from 4GB to even 8GB

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays just fine on Safari 16.6.1, macOS 11.7.10. Amazon says just to use Safari, but I want Firefox to work right.

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from the Ionos site. I have re-entered the current password too. My Gmail account downloads fine, it is just my Ionos account that will not load. I don't get an error but the last mail showing is in March (2024) and I have had hundreds since then.

I have been struggling with slowness in Thunderbird in recent months (Windows 11, mid-range Lenovo laptop). There is often a distinct lag during even the smallest operations.

Examples are: selecting an email, closing a tab, typing, calendar events editing.

TB process in Windows usually uses 1000MB RAM. RAM is around 60-70% usage usually. I never have the same slowness issues with other applications.

I tried quite a bit: safe mode testing, removing extensions, compacting folders and more tips. I ended up removing Thunderbird and my profile entirely, and reinstalled the latest version with an empty profile. I just set up my Gmail and other email account. No extensions installed, yet still the same issue.

Could it be that something is still there from a previous install, if I removed my profile?

I've been using Thunderbird in Linux and Windows for years with moderate issues that I was able to resolve, but am now really puzzled. Please help.

Xfinity says it is on Thunderbirds end. All my information entered is correct. I need my emails back ON MY pc! 10 years. It started with a Microsoft update that completely erased my whole Thunderbird emails and I was prompted to completely set up my accounts. I did my main one with IMAP. It verified my information and then wanted me to give permission because of security issues to go to Xfinity pop up. I logged in there. Then Thunderbird says it can't get to the server. Xfinity says everything is fine on my end and even helped walk me through the set up. I reinstalled Thunderbird and rebooted. Xfinity believes it is Thunderbird's problem. This is a bummer. At least I have email on my little phone, but I need it and all my old stuff back on my computer. The error message from Thunderbird in yellow is "Unable to login at server. Probably wrong configuration or password. " All is correct according to Xfinity/Comcast. Please help.