Android 4.6 unable to use Firefox

I have Samsung 10.1 running Android 4.6, which I am unable to update. Firefox seems to no longer be able to be installed. Is there a way to use the app on this Androi… (read more)

I have Samsung 10.1 running Android 4.6, which I am unable to update. Firefox seems to no longer be able to be installed.

Is there a way to use the app on this Android version.

Asked by spabl99 2 hours ago

multiple copies of saved messages

My copy of Tbird creates multiple entries in all of the folders. The worst is sent mail where the first duplicate is a 2020/08 message and the oldest 2013/07 has 32 copie… (read more)

My copy of Tbird creates multiple entries in all of the folders. The worst is sent mail where the first duplicate is a 2020/08 message and the oldest 2013/07 has 32 copies. Other folders aren't as bad but still have up to 6 copies of the oldest messages. Is there some way to re-index these tables? I'm concerned that one day it will just corrupt completely and I'll lose it all.

Asked by Rick 1 week ago

Last reply by Rick 3 hours ago

Video problems

I've used Chrome for years but I considered using Firefox for android because of add on feature. But I found it frustrating to use because it was frequently slower to loa… (read more)

I've used Chrome for years but I considered using Firefox for android because of add on feature. But I found it frustrating to use because it was frequently slower to load websites like Twitter and had issues with videos crashing. I'm also trying Firefox nightly which works slightly better, but still has issues with video playback on websites

Asked by Crash 5 days ago

Last reply by Crash 4 hours ago

Firefox For Samsung s8

I have download Firefox from PlayStore but when I clicked to open it It says me an error, Firefox keeps stopping and close the App, Is Samsung S8 is not compatible for fi… (read more)

I have download Firefox from PlayStore but when I clicked to open it It says me an error, Firefox keeps stopping and close the App, Is Samsung S8 is not compatible for firefox ? SCREEN SHOT ATTACHED https://imgur.com/a/mbQjQhV

Asked by mrirahilind 10 hours ago

Last reply by RageE1der 5 hours ago

Firefox screen collapses to dock

If I have more than one tab open and I close the last one, the entire screen teardrops into the dock. And I just got it out of the Mac shop! I have to click on the imag… (read more)

If I have more than one tab open and I close the last one, the entire screen teardrops into the dock. And I just got it out of the Mac shop! I have to click on the image, down on the bottom right dock, to get it back!

Asked by sewjung14 1 day ago

Last reply by cor-el 5 hours ago

Firefox refuses to enstabilsh connection

Hi, as of yesterday I'm no longer able to use firefox, since browsing doesn't work anymore. As soon as I try to load a page, a messge pops up that said that due to a poss… (read more)

Hi, as of yesterday I'm no longer able to use firefox, since browsing doesn't work anymore. As soon as I try to load a page, a messge pops up that said that due to a possible health risk firefox doesn't even bother to connect (and of course I looked for a link that allowed be to go on) The test is geman, but I think that the basic of the message. Unfortunately there is no support whatsoever in other languages.

I think I can change the settings in opera, which, as the best browser atm, would be a real improvent to firefox, but I am not able to export the chronic as well as the bookmarks, that why I stayd with FF. But now, since FF isn't running anymore, I decided to finally improve my Browser. How do I import bookmarks,chronic and other settings form FF to Opera ?

Asked by adicllong 1 day ago

Last reply by cor-el 5 hours ago

Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (read more)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Asked by Nikola Lozanovski 1 day ago

Last reply by cor-el 5 hours ago

Can't open Wells Fargo online account using Firefox 87.0 with LastPass extension

Called Wells Fargo and they told me to disable all password managers in order to log in!! WHAT???? I can get to my account using Edge WITHOUT LastPass, but something in… (read more)

Called Wells Fargo and they told me to disable all password managers in order to log in!! WHAT???? I can get to my account using Edge WITHOUT LastPass, but something in 87 is wonky. Spouse has Firefox 86 with LastPass and he can get on with no trouble. Have started a trouble ticket with LastPass and will be contacting Wells Fargo tech support for their input. Please fix!!!!!

Asked by atravelin 14 hours ago

Last reply by atravelin 5 hours ago

Firefox crashes because low free left RAM!

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps me… (read more)

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps memory leak. BTW if I have browser.cache.disk.enable set to false. Is page file still used?

Thanks for help.

Asked by empleat 1 month ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 hours ago

Lost browsing history after automatic update of Firefox

Usually, when you close Mozilla Firefox or shut down your computer, you can restore the before closed bookmarks while you start again Mozilla Firefox. In my case, Mozilla… (read more)

Usually, when you close Mozilla Firefox or shut down your computer, you can restore the before closed bookmarks while you start again Mozilla Firefox. In my case, Mozilla Firefox automatically updated itself and I could not open again my bookmarks (the history was gone...). I had lots of pages that I still wanted to read and am looking for a way to find them back...

Asked by jerome.santarini 8 hours ago

Last reply by RageE1der 5 hours ago

Signing into Parler.com

I'm not sure what topic this should be under, but I can only sign into Parler.com occasionally through Mozilla. I don't know what changes, but most of the time I get the… (read more)

I'm not sure what topic this should be under, but I can only sign into Parler.com occasionally through Mozilla. I don't know what changes, but most of the time I get the message "can't connect to the server" "server not found." I can always sign in using Microsoft Edge. Does anyone know how I can fix this problem? Thanks

Asked by victoria05 7 hours ago

Last reply by FredMcD 5 hours ago

lost local folders

After a monster update on Win 10 it uninstalled Thunderbird. After I reinstalled I find that I lost all local folders except junk, trash, and outbox. This is odd since m… (read more)

After a monster update on Win 10 it uninstalled Thunderbird. After I reinstalled I find that I lost all local folders except junk, trash, and outbox. This is odd since my inbox reinstated undeleted email dating back to 2018. So I look thru Thunderbird support questions and can only find answers that predating TB v. 78.9.0 (64-bit). If you have an answer for me please be specific e.g. " go to help tab, click on troubleshooting" etc. if you get my drift.

If you want to feel sorry for me that's ok. I lost all bank/IRS stuff, genealogy correspondence, program warranties, and when I think about it I just want to sit down and snivel.

BTW it also ate my address book, but I can only deal with one thing at a time.

Please help, Peggy

Asked by ataran 6 days ago

Last reply by ataran 6 hours ago

lockwise : maintain updated password

I have firefox on windows with lockwise activated when I change a password on a site eg. FB, I have to maintain the password in lockwise. Is this correct ? It does not pr… (read more)

I have firefox on windows with lockwise activated when I change a password on a site eg. FB, I have to maintain the password in lockwise. Is this correct ? It does not prompt for update of saved password .. or do we have to activate a setting for this or does this feature not exist ? thanks for all info best regards, Guy

Asked by Guy Przytula 1 day ago

Last reply by cor-el 6 hours ago

Turn off the one click "select all text"

For search and navigation fields, this thread discusses this https://support.mozilla.org/en-US/questions/1168290 But it's not working for me. I tried both of these, fal… (read more)

For search and navigation fields, this thread discusses this

https://support.mozilla.org/en-US/questions/1168290

But it's not working for me. I tried both of these, false and true, but text still gets selected after one click like before any alterations were made

   browser.urlbar.clickSelectsAll
   browser.urlbar.doubleClickSelectsAll

Asked by noel_envode 6 hours ago

Last reply by cor-el 6 hours ago

  • Solved

FF profile choice problem on Linux Mint with Claws email

I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles hav… (read more)

I have three FF profiles on my Linux Mint 19.3 system (work, not-work and one for e-tail). Somehow the problem only appeared after I added that last one. All profiles have the same syntax; I checked the files. Neither one is set to be the dominant one. Typically, I don't use more than one at a time.

I also use Claws mail. Whenever I get any mail with a link I want to check out, I just used to click on that link and it opened in a new tab in the FF browser profile that was currently open. Similarly, whenever I wanted to see the HTML version of a mail, I right-clicked on the html-icon and chose open. Again, it picked the open browser.

Now, though, whenever I pick either one of those options above, I get the "Choose User Profile" box. If I pick the profile that is currently open, I get an error telling me that it's already running.

Since I mostly read email when I use the no-work FF profile, I tried to add "firefox -P NotWork -no-remote --class NotWorkProfile" but that also resulted in the choose user profile box to open.

My current work-around is to copy the link and open it in a new tab, or pull the whole mail into the tab to see the HTML version. Quite annoying.

Is there any way to get it to ignore all other profiles but the currently open one? Thank you for anyone who has an idea. Let me know if there's anything else I may add to explain the situation.

[My apologies if this isn't the right forum; I'm also attempting to ask this question in the Linux Mint and Claws forums, if those exist.]

Asked by addicted2h 4 days ago

Answered by cor-el 1 day ago

Payment Currency Not Valid For Sign-Up Payment Despite 100% United States Currency

When I try to sign-up for Mozilla VPN, I enter my (a USA citizen) payment information, from a USA-based bank, using USA currency, from a PC located in the USA, using an I… (read more)

When I try to sign-up for Mozilla VPN, I enter my (a USA citizen) payment information, from a USA-based bank, using USA currency, from a PC located in the USA, using an ISP IP Address registered in the USA...I get the attached error. Furthermore, my account settings indicate that I logged into Mozilla VPN, but nothing ever installed and there is no indication that this service is running. I also never receive an e-mail or any kind of notification/explanation as to why my completely valid currency is not valid and what I might need to do to fix that.

I tried to sign up on both my Toshiba laptop and on a custom desktop PC that I built.

On a side note, the option to use PayPal does not appear, either.

Thank you,

Asked by Robert "Fritz" Stuart 1 week ago

Last reply by gaguilera 6 hours ago

Copied Mails from old Laptop not accepted

Dear all, on my McBook pro I had Thunderbird 78.8.1 installed. I saved my Mails per instruction onto my external disk. The saved directory looks like this: /Thunderbird/… (read more)

Dear all,

on my McBook pro I had Thunderbird 78.8.1 installed. I saved my Mails per instruction onto my external disk. The saved directory looks like this: /Thunderbird/ImapMail /Thunderbird/ImapMail/imap.gmx.net /Thunderbird/ImapMail/imap.one.com /Thunderbird/Mail /Thunderbird/Mail/Local Folders /Thunderbird/Mail/pop3.web-1.de /Thunderbird/Mail/pop3.web-2.de /Thunderbird/Mail/pop3.web-3.de /Thunderbird/Mail/pop3.web.de

Then Apple reinstalled Big Sur from scratch. With a new user, I reinstalled Thunderbird -- this time I got V.78.9.0. I entered one of my three Mail-accounts as IMAP and closed Thunderbird. As per instruction, I copied the saved Thunderbird-data onto my internal hard disk into /Library/Thunderbird.

Actual results:

My stored mails from before the reinstallation are invisible. The other two Mail-accounts are invisible.

I added another one of my three Mail-accounts as POP3 and closed Thunderbird. As per instruction, I copied the saved Thunderbird-data onto my internal hard disk into /Library/Thunderbird.

My stored mails from before the reinstallation are still invisible. The other Mail-account is invisible.

Expected results:

I would like to access all my three Mail-accounts with the stored emails. At least I would like to get access to my stored Mail folders -- I can install the mail addresses newly, this is not my problem. After proceeding per instruction, I do not know why they are not accessible.

A very helpful person, Matt, showed me https://support.mozilla.org/en-US/questions/1315638#answer-1371097, where the same problem is solved. There it says:

  "Go to your backup and open whatever folder contains prefs.js."

In my backups is no prefs.js. To be exact, there is no prefs.js anywhere on my computer or on any of my backup disks. What can I do...? -- I can see my mails in the directory system. How can I access them?!

Thank you for your help in advance. N.

Asked by nachtkrabb 4 days ago

Last reply by nachtkrabb 6 hours ago