use Linux mint, trying to update browser but says,"update disabled by organization", I am one person.

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not … (read more)

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not understand, I never authorized disabling browser updating.

Asked by blancosan2014 5 minutes ago

Firefox not performing adequately.

I can't always sign into my bank with Firefox but can with Safari. Sometime it works and other times it doesn't and I get an error message. If I switch to Safari, I nev… (read more)

I can't always sign into my bank with Firefox but can with Safari. Sometime it works and other times it doesn't and I get an error message. If I switch to Safari, I never have a problem signing in. Can you tell me what's going on and how to fix it?

Also, I can't do health video calls with Firefox. I can see the person but they can't hear me. I've tried everything I know to do the get it working to no avail. However, if I do a Zoom teleconference, I generally don't have any problems. The problems come when my doctor's facility sets up the video call. I don't know what system they use, but it's odd that it only works partially (video and no sound). I can do the video calls on my cell phone with no problems. It's only with my desktop, which I prefer to use because the screen is much easier to view. Any ideas on how to fix this problem?

Thank you, Deborah Higgins dlhig33@yahoo.com

Asked by dlhig33 6 minutes ago

ALL webpage text renders as if poor Cleartype settings were chosen.

In all webpages, including Firefox settings pages, text appears like poorly chosen Cleartype settings. This does NOT apply to the menu and Address bars, nor the drop down… (read more)

In all webpages, including Firefox settings pages, text appears like poorly chosen Cleartype settings. This does NOT apply to the menu and Address bars, nor the drop down options in "Which topic best describes your question?" that appears when asking a question here. Troubleshooting mode does NOT solve this, however switching profiles DOES, so I imagine there is a setting responsible for this however I've reset all font-related settings I could find. I've attached a screenshot of the result on this page. Choosing alternative fonts does NOT solve this.

Asked by neijyry 6 minutes ago

Emails on some accounts are coming through twice.

So I have a couple of accounts that do this and not on others (Same domain and server) When the messages come through they are doubled like they are on a thread, but the … (read more)

So I have a couple of accounts that do this and not on others (Same domain and server) When the messages come through they are doubled like they are on a thread, but the same exact message. All settings in Thunderbird and the server email config are the same for all addresses,. I have three out of ten that do this for some odd reason.

Asked by DougP1 1 week ago

Last reply by Norma White 10 minutes ago

thunderbird require email password?

Thunderbird has not been downloading messages for primary email, rbtlord@netscape.net, since March 4. I can't locate where in TB the password is stored for the account. … (read more)

Thunderbird has not been downloading messages for primary email, rbtlord@netscape.net, since March 4. I can't locate where in TB the password is stored for the account.

Asked by boblord01 59 minutes ago

Last reply by Lin 14 minutes ago

Download/Install Problem

New computer, trying to install Thunderbird. "Download" created a file called Unconfirmed 750544.crdownload which isn't executable and doesn't seem to do anything. How … (read more)

New computer, trying to install Thunderbird. "Download" created a file called Unconfirmed 750544.crdownload which isn't executable and doesn't seem to do anything. How do I proceed to do an installation?

Asked by dshein1 29 minutes ago

Last reply by Lin 18 minutes ago

Good morning, thank you for taking my question, I have a proble saving passwords.

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is … (read more)

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is no longer there! I have all the box's checked to save passwords but again they are no longer there! Any help would be most appreciated, Thank you T Wolf

Asked by tcw743 4 hours ago

Last reply by Zuki 34 minutes ago

How do I stop Firefox from bugging me to pin a tab?

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after… (read more)

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after a while it just pops up again. I don't want to pin a tab, ever - I have bookmarks for a reason and I don't see any point in this feature. How do I stop this incredibly annoying popup from bugging me constantly to do something I never want to do?

Asked by kirinyale 42 minutes ago

All Mail folder in my Thunderbird appdata ImapMail folder still holds all deleted messages

I am using Protonmail with Thunderbird. In my Protonmail web account there is nothing in ANY folder but the very few I am currently keeping, including All Mail. The same … (read more)

I am using Protonmail with Thunderbird. In my Protonmail web account there is nothing in ANY folder but the very few I am currently keeping, including All Mail. The same folders and messages are represented in Thunderbird folders. However, in C:\Users\username\AppData\Roaming\Thunderbird\Profiles\wiu0xbpg.default-release\ImapMail\127.0.0.1, the All Mail folder contains all previous messages, including deleted messages, are still present. When I delete a message, I want it deleted. As can be seen in the attached image, All Mail is very large whereas all other folders are very small. 1. How can this be cleaned up? 2. How can this be prevented in the future? Thanks for any direction in this matter.

Asked by harleykj2 42 minutes ago

Can I restore a deleted calendar?

Rookie move. I deleted a calendar (not realizing that by deleting the calendar, which I didn't use, I was deleting all of my tasks). Is there a way to restore the calenda… (read more)

Rookie move. I deleted a calendar (not realizing that by deleting the calendar, which I didn't use, I was deleting all of my tasks).

Is there a way to restore the calendar?

Asked by yazinator 2 days ago

Last reply by Googlethunderbird. 2 hours ago

Access denied to Kohls.com only using Firefox 115.33.0esr 64 bit

Access Denied You don't have permission to access "http://www.kohls.com/" on this server. Reference #18.d11c2117.1772992089.3a8acc1f https://errors.edgesuite.net/18.d11c2… (read more)

Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.d11c2117.1772992089.3a8acc1f

https://errors.edgesuite.net/18.d11c2117.1772992089.3a8acc1f

Have run thru all suggested fixes clearing cache / cookies using private mode disabling extensions / ad blocker / tracking protection

other retail sites and browsers fine

Asked by hchoate 1 hour ago

I can't install mail.ru in Thunderbird (Desktop Linux)

mail.ru and vk.com (a russian messenger app) recently decided to cooperate closely. On Linux desktop trying to use webmail (using firefox), I have to solve a captcha ever… (read more)

mail.ru and vk.com (a russian messenger app) recently decided to cooperate closely. On Linux desktop trying to use webmail (using firefox), I have to solve a captcha everytime (extremely difficult, since there is a slider to move until you see distinct Russian words.Btw. I know Russian, but I struggle).

On android however, it's easy: There is a mail.ru app in the playstore, working very well.

I don't want to use mail.u on android, since typing on android is cumbersome.

Asked by Benno Zimmermann 4 days ago

Last reply by Toad-Hall 1 hour ago

Suddenly my profile all my bookmarks and all my saved passwords disappeared, replaced by a new profile default-release.

Yesterday, possibly related to updating to version 148, my profile completely disappaered. My old profiles are not visible under about:profiles, but are present on disk. … (read more)

Yesterday, possibly related to updating to version 148, my profile completely disappaered. My old profiles are not visible under about:profiles, but are present on disk. They can not be imported with firefox -P. How do I get my profile data back?

Asked by Gary Bonds 1 hour ago

Transferring calendars from one computer to another. Win 10/11

Hello, I have a problem. Before an emergency move, I transferred my calendar data from my Windows 11 PC to my laptop (Windows 10). The calendars worked perfectly there; e… (read more)

Hello, I have a problem.

Before an emergency move, I transferred my calendar data from my Windows 11 PC to my laptop (Windows 10). The calendars worked perfectly there; entries were added, etc. Since yesterday, after eight months, I've access to my Windows 11 PC again and am trying to transfer the calendar. It's not working.

Two of my calendar files imported, but my large company calendar file (3200kB) won't.

I now know it's too large, so I tried manually splitting it (using Notepad). Part 1 (500kB) imports, but Part 2 (488kB) doesn't. I also tried using Google Calendar, same problem. However, this calendar file works perfectly on the laptop.

What can I do? It contains data for eight months plus future dates.

Best Michael

Asked by mh35 4 days ago

Last reply by Toad-Hall 1 hour ago

Backup settings only

I'm reading this> https://support.mozilla.org/en-US/kb/thunderbird-export#thunderbird:linux:tb148 Looks great but all of my messages sit on IMAP servers and I don´t ne… (read more)

I'm reading this> https://support.mozilla.org/en-US/kb/thunderbird-export#thunderbird:linux:tb148 Looks great but all of my messages sit on IMAP servers and I don´t need a backup of those. I _do_ need a backup of settings, passwords, pgp keys, to move to another workstation. It is unclear what exactly is exported.

Asked by johannes 4 days ago

Last reply by Rick 2 hours ago

Completely clearing all history for a web site account

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and c… (read more)

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

Asked by tn 2 hours ago

in dont understand what I have to do, im not an IT geek, im an oldie

I dont understand this new method of sign in message you have sent, im an oldie, not an IT geek, I dont understand & very worried im going to loose access to my e-mai… (read more)

I dont understand this new method of sign in message you have sent, im an oldie, not an IT geek, I dont understand & very worried im going to loose access to my e-mail which has inf ormation on that i NEED

I need step by step instructions that an old guy will understand

Asked by adrian1wood 3 days ago

Last reply by Toad-Hall 2 hours ago