Disabling drag/selection scrolling

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrol… (read more)

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

Asked by Sabin 1 week ago

Last reply by Sabin 6 days ago

Error message: Unable to open the summary file for Inbox on cfogelman@gmail.com. Perhaps there was an error on disk, or the full path is too long.

I got this error message and don't know what to do with it. All the other subs under gmail (sent, all mail, etc) are fine. No current inbound gmail displays under "inbox,… (read more)

I got this error message and don't know what to do with it. All the other subs under gmail (sent, all mail, etc) are fine. No current inbound gmail displays under "inbox," though it does in "all mail." While checking by using gmail app, everything seems fine. How can I reopen or repopulate my inbox? Thanks.

Asked by CFogelman 6 days ago

Last reply by CFogelman 6 days ago

After changing password on an IMAP account, the account could become locked due to too many failed login attempts

I have not had access to my email since the April 18 Thunderbird update, receiving this error message: "After changing password on an IMAP account, the account could beco… (read more)

I have not had access to my email since the April 18 Thunderbird update, receiving this error message: "After changing password on an IMAP account, the account could become locked due to too many failed login attempts" How do I fix it? Please email me at jjhpor@gmail.com because my primary email, using Thunderbird, does not work (See above) Thank you Jim Housman

Asked by jjhpor 1 week ago

Last reply by jjhpor 6 days ago

Unable to delete "verification.exe" from download library

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate… (read more)

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

Asked by RWT 1 week ago

Last reply by RWT 6 days ago

Bookmarks not saving in specific folders or B.Menu.

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bo… (read more)

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bookmarks in the Recently Book... folder, no matter how many times I choose a specific folder from the Location dropdown, even if I only choose Bookmarks Menu without subfolder. Show Editor is checked. I have to manually move new bookmarks from Recently Book..... This is annoying. Can you help? I have not found a forum with this question.

Asked by Inge Jordan 1 week ago

Last reply by Inge Jordan 6 days ago

Won’t go to correct page

When I scan any QR code it goes to a Firefox start page instead of the site the code it’s written to. I suspect it is a changed preference since this used to work fine. W… (read more)

When I scan any QR code it goes to a Firefox start page instead of the site the code it’s written to. I suspect it is a changed preference since this used to work fine. What should I check?

Asked by Joecomperiati 6 days ago

Facebook unreachable on both Firefox and Waterfox

I am unable to reach Facebook on both Firefox and Waterfox. Other browsers (Opera, Edge, Chrome) are able to access Facebook. I can access other Meta-owned sites (Messe… (read more)

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

Asked by Max 6 days ago

Last reply by Max 6 days ago

Primary E-Mail is missing folders and has duplicate folders

My Thunderbird v. 115.10.1 (32-bit) Been using TB forever w/ GMail accounts Primary E-Mail is missing folders and has duplicate folders, one [Gmail] is inside the Inbox a… (read more)

My Thunderbird v. 115.10.1 (32-bit) Been using TB forever w/ GMail accounts Primary E-Mail is missing folders and has duplicate folders, one [Gmail] is inside the Inbox another is outside. Has [Sent] Doesn't appear to contain anything in either Junk and Trash folders. But, they do when I open GMail in my browser. My secondary E-Mail has no [Gmail] folder but does have Sent Mail, All Mail, Junk, Spam, Trash (empty), Trash and 3 that I created. This E-mail seems to function more completely. Is there a "repair install" a file to edit or something else to get me back to 100% operational? Can send folder properties if helpful. Image attached.

Asked by MikeMc25526 6 days ago

TB often slow for all operations

I have been struggling with slowness in Thunderbird in recent months (Windows 11, mid-range Lenovo laptop). There is often a distinct lag during even the smallest operati… (read more)

I have been struggling with slowness in Thunderbird in recent months (Windows 11, mid-range Lenovo laptop). There is often a distinct lag during even the smallest operations.

Examples are: selecting an email, closing a tab, typing, calendar events editing.

TB process in Windows usually uses 1000MB RAM. RAM is around 60-70% usage usually. I never have the same slowness issues with other applications.

I tried quite a bit: safe mode testing, removing extensions, compacting folders and more tips. I ended up removing Thunderbird and my profile entirely, and reinstalled the latest version with an empty profile. I just set up my Gmail and other email account. No extensions installed, yet still the same issue.

Could it be that something is still there from a previous install, if I removed my profile?

I've been using Thunderbird in Linux and Windows for years with moderate issues that I was able to resolve, but am now really puzzled. Please help.

Asked by Saho 1 week ago

Last reply by Saho 6 days ago

(Most) messages suddenly disappeared

Today, most of messages have suddenly disappeared from my TB inbox, leaving only the most recent 105 out of approx. 18,000. I have not performed any operations (compactin… (read more)

Today, most of messages have suddenly disappeared from my TB inbox, leaving only the most recent 105 out of approx. 18,000. I have not performed any operations (compacting, archiving...) that could have caused this.

I immediately invoked the 'Repair Folder' command, which did not resolve the problem. Further investigation revealed that the 'Inbox' file ('Profiles' folder) actually contains only 105 messages - seems like the 'Repair Folder' truncated the file!

Fortunately, all the messages are still on the server. My question: Is there a method to 'force' reloading of the missing messages?

Thanks, Ray

Asked by ray115 1 week ago

Last reply by ray115 6 days ago

tbkeys: How to find special command function names?

I want to customize shortcuts in Thunderbird using tbkeys but I can't find the right command name. In the description is written: "Most command names can be found in the… (read more)

I want to customize shortcuts in Thunderbird using tbkeys but I can't find the right command name.

In the description is written: "Most command names can be found in the main command set file of the Thunderbird source code."

But where I can found all/ more/ other command names?

In my case I want to change:

  • "Move to previous UI element" (default: Shift + Tab)
  • "Move to next main UI area" (default: F6)

listed in this overview

Asked by buswi 6 days ago

I suppose there is a problem with global indexing if messages are moved to directories in local archive

I'm encountering an issue with searching for messages that have been moved from the inbox to various folders in the local archive. After manually sorting messages by topi… (read more)

I'm encountering an issue with searching for messages that have been moved from the inbox to various folders in the local archive. After manually sorting messages by topic into designated folders, the search engine appears to correctly identify and list all relevant messages (as shown in picture 1). However, when I attempt to open a message from the search results, the subsequent window is blank (refer to picture 2). This suggests that while the messages are displayed in the search results, they cannot be accessed as their links lead to empty pages.

I have temporarily resolved this issue by rebuilding the global database using the steps provided in the following link: https://support.mozilla.org/en-US/kb/rebuilding-global-database. This fix, however, only applies to existing messages, and the indexing breaks again for new messages.

Similarly, toggling the search indexing on and off for specific folders only indexes the messages that were present during the indexing process. This problem persists across multiple installations of Thunderbird, indicating it is not isolated to a single instance of the software.

Is there any option that I should set for correct messages indexing?

Is there any setting I should adjust to ensure messages are indexed correctly?

Asked by Shaggy 6 days ago

Why Dark Mode in Android is Purple

I am sure someone has asked the question before but couldn't find the answer. Why dark mode has to be different than other dark modes on other apps. Colours really does n… (read more)

I am sure someone has asked the question before but couldn't find the answer. Why dark mode has to be different than other dark modes on other apps. Colours really does not match nicely with my phone. I used Samsung Fold and its really unpleasant.

Asked by ahmed1smael 1 week ago

Last reply by ahmed1smael 6 days ago

Addon cannot be installed because it seems to be corrupt

I've made an extention which works fine when I test it using the temp mode on firefox. When I attempt to install from file however I'm told it could not be installed as i… (read more)

I've made an extention which works fine when I test it using the temp mode on firefox. When I attempt to install from file however I'm told it could not be installed as it appears to be corrupt. Below are the package.json and the manifest.json:

package.json

{

 "name": "ext",
 "version": "1.0.0",
 "description": "",
 "main": "contentScript.js",
 "scripts": {
   "test": "echo \"Error: no test specified\" && exit 1"
 },
 "keywords": [],
 "author": "",
 "license": "ISC"

}


manifest.json

{

 "manifest_version": 2,
 "name": "SKUORG",
 "version": "1.0",
 "description": "Organises SKUs on WooPage",
 "permissions": [
   "activeTab",
   "webNavigation",
   "<all_urls>"
 ],
 "content_scripts": [
   {
     "matches": ["<all_urls>"],
     "js": ["contentScript.js"]
   }
 ]

}


I have tried on two devices / installs of firefox and have followed the steps I could find on this page : https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes#w_corrupt-extension-files

If you have any suggestions please let me know.

Asked by harjoat 6 days ago

Last reply by harjoat 6 days ago