All Products Support Forum

What is going on with the designers of Thunderbird, and Firefox?

There was a time when they had these programs working real well, they were user friendly and intuitive.

Lately, with each release, more and more functionality seems to be push off into "add-ons"

For example, in Thunderbird the "Mark" button toggled the email as read or not and there was a little down arrow to the right I could click with more options.

Now, the little arrow button is still there, but it is always a drop down menu, so to mark a message as read I must make 2 clicks. I asked for help, but got a response to "try these addons"

There have been similar changes to Firefox.

Are the designers getting lazy and relying in third party people to do their work for them? Perhaps the new breed of designers are simply unable to it include working solutions in future versions? Is there a management decree to stop making these programs good, and off load these features to the end user (now I have to spend a lot of time researching a solution, and installing an add on that may or may not do what I want)

Perhaps there is some financial incentive, I guess it saves Mozilla labor costs of they can get volunteer third party people to do their work for them.

Thoughts?

Mark.

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, including the pinned ones. The last time I closed Firefox, there was only one window open.

I have already tried these ideas to restore the tabs:

• CTRL+SHIFT+T: Does nothing
• CTRL+SHIFT+N: Does nothing
• Three bar menu -> History -> Recently closed tabs: The list is empty
• Three bar menu -> History -> Recently closed windows: The option is greyed out
• Three bar menu -> History -> Restore previous session: The option does not exist in the menu
• Open user profile folder and open sessionstore-backups folder: There are three files named "previous.jsonlz4", "recovery.baklz4" and "recovery.baklz4". They are each 2KB and contain only an empty tab with the URL "about:home". There are three additional files starting with "upgrade" but they are from too long ago, so they don't contain the tabs I require.

The contents of these tabs are vitally important for my work, so this is causing me significant stress. If anyone can suggest ways to recover my previous tab beyond the documented fixes, I would greatly appreciate it. Thank you so much to anyone who can help!

Hello there, since of late when I try to Google search something through Firefox browser I always get this message: ".....Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot...." So I did the test which took me through millions of tests, and finally gave me the search results. I though this was occasional one off thing but to my horror, no! It does always request CAPTCHA test now. I wonder whether Google doing this purposely to discourage Firefox engine search use and encourage to use Chrome instead - which I found no issues with at all! I use VPN of course but how come Chrome does not bar me while VPN is on? Anybody else found this issue? Thank you!

I can open the main

Etrade page but when I then click on anything else all I get is the hour glass which does not go away.  This is ANY other page I try to go to in Etrade.

I go to Edge and have no problems but I have used FF for many years and would like to continue doing so.

Tks for the help - jb

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json

-Software Information- Version: 4.6.12.323 Components Version: 1.0.2309 Update Package Version: 1.0.84577 Licence: Premium

-System Information- OS: Windows 10 (Build 19045.4355) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: RiskWare Domain: zeewhaih.com IP Address: 139.45.197.245 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

(end)

Should I be worried about this?

Thank you Dave

I'm at wits end. 1. I've been using TB for a very long time. Everything was working just fine until about a month ago. Now I don't receive email and can't send email. 2. I've tried working with my server provider (they say it's a TB issue). I've tried following several old responses - but have had no luck. So... 1. Did something change? 2. What do I need to do to get things working like they did before? Thanks

Can't log in to Regions Bank Account. Message: "We can’t locate that page right now." after typing in password Works fine on other browsers.

Problem started Maybe around mid April. Have 5 computers: 2 running Windows 10, 2 running Windows 7 Professional, 1 running Linux

Problem occurs only on the computers running windows 7 Professional

Regards.

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine to just Bookmarks?

I can't find a way to disable tabs scrolling. This is highly confusing, I have to always look for my tabs and do extra clicks and scrolling. This is very distracting. Also those two buttons - "<" & ">" - they occupy extra space. The left one is especially annoying because I expect a "+ new tab" button to be there. I don' want to test/use this new experimental feature, how can I turn this off? Thank you.

Hello, First post and could not find this surprisingly... I'm wondering what settings to use for windows 11 VPN section. i installed on my desktop but when i go to VPN settings in current win 11 it does not list a VPN. is this possible to use Mozilla VPN at OS level or is it only via ff browser?

 Thanks! 

I love Mozilla and what they do with their products! :-)

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

So on my Legion laptop, Windows 11 Home, the bookmarks keep rearranging themselves, iv also noticed A LOT of duplicates and folders which I did not add. I rebooted the laptop then tried scanning the it with WindowsDefender and Malwarebytes, and refreshing the application. On my desktop which is synced, there is no issue. I thought I was seeing things at first until I focused right on the bookmark tool bar and every 10-20 seconds one will just pop into a new position. Will a fresh install work? That's my next step, but wanted to see if there is a better solution.

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Dear Sirs,

I have a common layout for folders. If I create a new folder, Thunderbird 115.10.1 (and previous versions) always uses a different layout. Sometimes I forget to change the layout and when opening the newly created folder I am confused. I find it also annoying to always apply my folder layout to the newly created folders.

Is there any method/setting to define/set the layout for new folders?

Kind regards,

Jens

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of messages" about to be downloaded. (This is not the notification window at lower right.) Recently the number of messages actually received is not always correct. For instance, this morning the message was clearly "downloading messages 3 of 3", but only one appeared as a new, unread message in my inbox. This has occurred several times, sometimes qty is correct, sometimes not. My first question is whether this is a bug in Thunderbird, or something I need to pursue with my email provider? Second question: I am only requesting those for my account, but might the "missing messages" be downloaded for my wife's email?

If missing messages are for my wife how do I fix it so I only download mine? She doesn't have admin rights and I made no changes to our account settings. If missing messages are not hers then I am seriously concerned about this issue.

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says it is "not responding" and I close it down. I have tried several times and now have multiple copies of the local folders I've tried to delete.

I am running Thunderbird on Linux Fedora. I have two accounts set up. One of them is an icloud account. Every day, many times per day, it prompts for password. I have a nightmare to get one for it due to the new way Apple deals with stuff like this. I have to get an 'App Specific Password', which involves logging in, which I hate doing and doesn't work because I use a VPN and Apple discriminates against VPN users and locks my account every time i login (even though it's the same IP address every time).

I did manage to generate one, which got rid of the problem for a day or two, then it came back, generated again, and so I go around, each time having to unlock icloud account, remove old password, generate a new one, paste it into TB and then its fine for a few hours/days.

Would be very grateful for any ideas why this is happening and how to cure it.

thanks