All Products Support Forum

I have been using Simple Tab Groups (STG) for a long time now. I am curious if putting tabs into groups saves any resources, i.e. is only the open group using resources (CUP/RAM), or is STG purely organizational in that all the tabs still use the same amount of resources as if they weren't grouped? If it is the latter, do you know of an add-on that would save resources? Thanks

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?

Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

Just recently been getting yahoo search engine results to open in new tabs rather than the same tab. I have searched for other users that have the same problem and have done the tracking protection thing and deleted cookies, but nothing helped. Also tried Troubleshooting Mode and it still persists. Any other ideas that may help? I'd appreciate it.

I used System Restore in Windows because I lost my Search Engine in Firefox and it didn't exist in "Customize Toolbar" option. I researched how to get the Search Engine back but nothing worked. I thought System Restore would solve the problem. Now I can't restore my previous Firefox session. And I can't find a sessionstore.jsonlz4 file. I read you have to rename a file in sessionstore-backups folder to sessionstore.jsonlz4 but I don't know which file to rename. I also read you can restore a recent upgrade.jsonlz4 but that is dated 3/5/24. I loaded previous.jsonlz4 file using the Scrounger tool but that didn't restore the session I had. (The previous.jsonlz4 file is dated 3/22/24 about 45 minutes ago.) I want to restore the session I was using earlier in the day. And "Restore Session" option has disappeared from the Firefox History dropdown menu. I tried the "Restore Firefox" option but that didn't help anything and it made my dropdown menus disappear. I have no idea how to get the session back that I was using earlier in the day.

Everytime I try to open a tab on my Firefox window, it loads for a second before a blank screen saying that my tab has crashed. The only times I can open a new tab is on a private window.

I have pinned various shortcuts in the New tab to link to websites I frequently use. I use two different laptops and both are configured the same. However the New tab randomly clears the pinned shortcuts. I have attached two screenshots illustrating the changes.

I'm not aware of anything I do that caused the shortcuts to be deleted. When they are pinned I think they should be there permanently.

I'm having the same problem as this guy.

I have a large number of open tabs in Firefox on my iPhone, a mixture of old and very old. I've been trying to go through the tabs and deal with them -- in some sense they are all todo items that I left open at least semi-deliberately.

If I tap on a thumbnail to load a tab, Firefox instead loads a blank page. If I tap the address bar after that, Firefox loads the new tab page, not the site corresponding to the tab that I selected. If I tap and hold a tab's thumbnail, Firefox crashes.

It was the case temporarily (possibly a bug) that some of these tabs would place a TLS failure icon in the left of the address bar when selected, while the blank page was displayed. Tapping on that would display the tab title, but not the tab URL. No longer is that TLS failure icon ever visible.

This is the procedure I followed:

Close firefox

Copy previous.jsonlz4 file to the main level in the profile

It has all the tabs i used to have in it because I made a backup a few days ago

Rename the file to sessionstore.jsonlz4

restart firefox

I get the same single tab I had before i did this

when i go to history tabs, all that is there is the single tab i currently have

Appreciate your help/gary

When I press the home button, the tab I was on remains in the background and a new tab is opened if I tap on one of the shortcuts. Is it possible to make it so that it stays in the same tab like on PC?

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it. It doesn’t do anything else, it doesn’t even attempt to open a page. It’s been happening for a while. What am I doing wrong g?

I was running 8 Windows with about 12 tabs per Window. AND I had it set to Continue Where You Left Off, so that each time I closed and launched FireFox, ALL Windows with ALL Tabs would open. No problem. Easy.

This morning, Firefox crashed and LOST EVERYTHING. Why did it happen? And how do I get them back?

Jev

I accidentally closed both of my Firefox windows with an "x" and the rebooted my computer. After the reboot there is nothing under "History"->"Recently closed windows" and "Recently closed tabs". Is there any way to get my windows back?

Sometimes randomly, but happens often when using EBay, clicking on link opens to a new blank tab. The tab lists about:blank. Sometimes the link will work after a couple tries, but sometimes can take more than 5 times to get the link to open. On some sites it can happen randomly, but it’s pretty repeatable while using eBay. I have deleted the app from iPad, did a hard reset, and reinstalled the app, but there is no difference in behavior. Behavior started with the most recent Firefox iOS update. Firefox iOS, Firefox 124.0 (39709), iPad iOS running all latest versions and updates as of 03/24.