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Add to Home Screen option doesn't appear

Hello. I have firefox for Ipad. IOS 17.2. The issue I am having is that I would like to save a website shortcut to my home screen like I normally do with Safari. When u… (read more)

Hello. I have firefox for Ipad. IOS 17.2. The issue I am having is that I would like to save a website shortcut to my home screen like I normally do with Safari. When using Firefox, once I'm on the site I want to "Add to Home Screen," I go to the share menu and this option doesn't appear. Other options such as print..etc do, but not ADD TO HOME SCREEN.

Any help in resolving this issue would be greatly appreciated.

Thanks.

Asked by ssmaynard29 5 months ago

Last reply by Paul 5 months ago

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iPad Pro downloads

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading. … (read more)

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

Asked by hom3gr0wn 8 months ago

Last reply by Nick T 6 months ago

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eMail

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edite… (read more)

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

Asked by lorikleef 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

i can't find hardware acceleration on my settings

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't f… (read more)

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't find them, how do i turn off hardware acceleration? please and thank you!!

Asked by Maxine Haymaker 4 months ago

Last reply by Paul 4 months ago

  • Archived

Google search website not loading after Firefox was in background for a while

Hello, I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything. The… (read more)

Hello,

I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything.

The issue is simple: I use Firefox on iOS to search Google. I don't want to use the separate Google search app. I like having everything inside Firefox itself. When I initially search for something, the Google search result page loads fine. However, after I use other apps on my phone for while, if I come back to Firefox, then those pages are blank and don't load. I can still see what I searched for in the title of the tab, but the content of the tab is blank and doesn't load even if I press the refresh button. Somehow, this issue MOSTLY happens with the Google search result page, not really with any other website (also I think I've seen this happen with other websites once or twice), which is pretty odd.

I'll try and reproduce it and attach screenshots later.

Asked by possimpible 11 months ago

Last reply by Paul 11 months ago

  • Archived

Search malfunction

I’m having difficulty with Firefox on an iPad mini fifth generation running iOS 16.4.1 and today’s version of Firefox. I’ve used Firefox for years with Duck Duck Go as se… (read more)

I’m having difficulty with Firefox on an iPad mini fifth generation running iOS 16.4.1 and today’s version of Firefox. I’ve used Firefox for years with Duck Duck Go as search engine with no problem. Today without warning Firefox stopped accepting URLs typed into the search bar from the Homepage (or any page). It simply ignores the typing and flickers momentarily, keeping the existing URL and page. I’ve tried uninstalling and reinstalling Firefox, changing the default search engine from Duck Duck Go to Firefox, and changing from a custom homepage to the Firefox homepage. No luck. Please advise.

Asked by kskennedy99 1 year ago

Last reply by jr@firefox 12 months ago

  • Archived

Images have a weird filter effect

Some images On different websites have a saturation that makes the pictures a sort of neon colour. I don’t remember the name of the effect, but it looks like a filter. Se… (read more)

Some images On different websites have a saturation that makes the pictures a sort of neon colour. I don’t remember the name of the effect, but it looks like a filter. See image.

iPhone 13 pro.

Asked by madsen11051 2 years ago

Last reply by Jaluzea 1 year ago

  • Archived

Two Step Varification

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works e… (read more)

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works except when I try to use it for the second verification. When I went to turn it on on my phone, it wouldn't turn on. I think it's still trying to sync. This is a serious problem that I didn't ask for and didn't expect to have another trouble shooting problem that is ruining my business. I'm trying to work and it won't let me.

May I talk to a person? I would love to get help. I need to get help, but I'm stopped from signing up due to this problem. Talking to someone works best for me and is the fastest way to fix this. I have to get my shop up yesterday.

Please help. [removed phone# from public forum]

Asked by Earth and World Peace 1 year ago

Last reply by Paul 1 year ago

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Banking Bill Pay not Working on iPad Firefox

Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security … (read more)

Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security is set to standard and even when I turn off Enhanced Tracking Protection, I still am blocked. This site works fine on both my Windows Firefox and my iPhone iOS Firefox app with Enhanced Tracking Protection on. Please fix the iPad browser.

Asked by robertl2000-firefox 1 year ago

Last reply by Paul 1 year ago

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Data breach notice

Firebox emailed me that a data search revealed that Search results have detected that your email may have been exposed. It recommended you act now to resolve this breac… (read more)

Firebox emailed me that a data search revealed that Search results have detected that your email may have been exposed. It recommended you act now to resolve this breach. It said password and partial credit card data was compromised. Is this a legitimate notice or a scam to get me to click the link it provided to go to Dashboard.

Asked by rrosow 1 year ago

Last reply by James 1 year ago