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Email failure to send/receive

I notice this subject has been mentioned prior, but I cannot find a resolve. Been using Thunderbird for a long time without issues, but last week it stopped sending and r… (read more)

I notice this subject has been mentioned prior, but I cannot find a resolve. Been using Thunderbird for a long time without issues, but last week it stopped sending and receiving emails through the Skymesh internet provider. Still sends & receives Hotmail/Gmail/Yahoo, but will not connect to any Skymesh accounts. Have reinstalled/updated, but no change. SMTP timeout and if I change settings I get the 10060 error. Could not even connect to their Webmail page either. If I turn VPN on, then I can access their Webmail page. Rang Skymesh, they poked around and said it was all this end and with Thunderbird. Seems an IP number change via VPN with Opera resolved the Webmail page access, but I cannot do that thru Thunderbird. Running Win 7. Anyone ??

Asked by grunt1 3 days ago

Downloading video causes Firefox to close

Windows 10. Weird glitch. If I use Wondershare UniConverter's downloader function to download a video, as soon as the download starts, all Firefox open windows close. Th… (read more)

Windows 10. Weird glitch.

If I use Wondershare UniConverter's downloader function to download a video, as soon as the download starts, all Firefox open windows close. This is a recent thing, the last couple of weeks or so. I have reinstalled Firefox and UniConverter. The first time I tried it after reinstalling UniConverter, all was well. But the same issue has shown up again. I have tried rebooting my PC to no effect.

Any bright ideas welcome!

Asked by HtP 5 days ago

Watching a series of tutorials from the Phlearn site. Does not auto advance to next video. Usually recommences the just watched video. Do not have this problem on other browsers

There seems to be something specific to the Phlearn site and Firefox which prevents videos from auto advancing. They either recommence the just completed video or revert … (read more)

There seems to be something specific to the Phlearn site and Firefox which prevents videos from auto advancing. They either recommence the just completed video or revert to an earlier one.

Asked by jpettett 5 days ago

Cannot load RSS feed favicons

As of Supernova update it would seem, thunderbird is unable to fetch favicons for newly added feeds. They will always display a globe favicon, instead of the respectful f… (read more)

As of Supernova update it would seem, thunderbird is unable to fetch favicons for newly added feeds. They will always display a globe favicon, instead of the respectful favicons.

Worse still, it would seem like removing a feed from the folder doesnt revert it to the folder favicon, but rather keeps the globe!

is there a way to force thunderbird to fetch relevant favicons, or add ones manually?

Asked by Mlerp 4 days ago

Thunderbird takes a long time to open?? (win10)

Thunderbird takes a long time to open?? First it displays a blank page Then blank page marked: loaded Then it opens on the email account I saved the Profiles folder I car… (read more)

Thunderbird takes a long time to open?? First it displays a blank page Then blank page marked: loaded Then it opens on the email account I saved the Profiles folder I carefully uninstalled, cleaned and rebooted, then reinstalled the latest version and replaced the Local folder in the new Thunderbird to find all my local folders Version 115.10.2 (64 bits) Win 10 Home 22H2

Asked by Jmp 4 days ago

Closing thunderbird automatically opens other programs

Hi, I have a problem every time I close thunderbird, a few seconds later at least another two programs start up on their own. Its usually the Whatsapp desktop app or go… (read more)

Hi,

I have a problem every time I close thunderbird, a few seconds later at least another two programs start up on their own. Its usually the Whatsapp desktop app or google games. Some times something from Nvidia will pop up.

Asked by Argonaut 4 days ago

Reply all in sent mail

Hi. I have this strage problem X writes a mail to "support". "Support" is a distribution list. I receive that mail I then reply to X. Sender is "support" as it is defi… (read more)

Hi. I have this strage problem X writes a mail to "support". "Support" is a distribution list. I receive that mail

I then reply to X. Sender is "support" as it is defined as an Identity under the main mailbox Also there is a rule in that identity to sens a cc copy to support itself (so collegues belonging to list "support" receive a copy)

I then need to send a second email to X, starting from the sent message (as it is a follow up)

So i go under "sent mail", i find the message i sent previously, having from "support" to: X cc "support"

(1) I click reply and i get a message with: - from "support" - to "support" - cc "support"

So "X" has disappeared

(2) Note I have no button "reply to all", but if i right click the masse and the "reply to all", i got a good message with: - from "support" - to "X" - cc "support"


Hope this is clear. Someone can help ? My need is click reply and get result as described at (2) Thank you

Asked by Davide Bellei 4 days ago

Thunderbird gets confused when printing multiple emails

Thunderbird 115.10.1 If I attempt to print many emails at one time (by selecting a group of them from a mailbox), Thunderbird sometimes gets lost in the middle of the jo… (read more)

Thunderbird 115.10.1

If I attempt to print many emails at one time (by selecting a group of them from a mailbox), Thunderbird sometimes gets lost in the middle of the job and chooses a random email (not from the selected group or even the same mailbox) and combines many others into the same email and tries to print (leading to a single email showing 200+ pages for that one entry in the print queue and actually composed of many emails put together, but not the ones I selected).

Does not happen if I only select a few emails at a time.

Sounds like an indexing issue with the file that holds all the emails. Perhaps something gets corrupted?

Any suggestions?

Asked by shochberg 3 days ago

DoH inexplicably returns NS_ERROR_UNKNOWN_HOST

When accessing my site (in attachment to avoid indexing), Firefox blocks with a "Possible security risk" interstitial. DoH requests to the configured https://dns.google/d… (read more)

When accessing my site (in attachment to avoid indexing), Firefox blocks with a "Possible security risk" interstitial. DoH requests to the configured https://dns.google/dns-query service work from an external application on the same machine as the browser, but about:networking#dnslookuptool reports the host being unknown.

Asked by Logan Fleur 3 days ago

Thunderbird

I attempt to open Thunderbird in an iMac but the computer says it is already open and only one can be open at a time. I can not find a Thunderbird open on the computer. … (read more)

I attempt to open Thunderbird in an iMac but the computer says it is already open and only one can be open at a time. I can not find a Thunderbird open on the computer.

Asked by Garry52w 3 days ago

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching.

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching. They do not show up, no matter how many rows I add or subtract. Web search and R… (read more)

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching.

They do not show up, no matter how many rows I add or subtract. Web search and Recent activity still works (to an extent) but Shortcuts? Never again. Please fix it ASAP.

Asked by petramarq666 3 days ago

Thunderbird won't open correctly- two windows open in rapid succesion @ start, but are blank and nothing happens

The same happens in troubleshoot mode. I also tried reinstalling an older version but the same thing happens. Help me figure out what's wrong so I can read emails. … (read more)

The same happens in troubleshoot mode. I also tried reinstalling an older version but the same thing happens. Help me figure out what's wrong so I can read emails. :(

Asked by fasiedu 3 days ago

Webcam reversed

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox,… (read more)

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox, but the issue still occurs. Can you advise/fix please?

Asked by Peter G 3 days ago

No or slow connection with Firefox on Win 10, other browsers work fine and fast

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional … (read more)

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional issues are that Firefox loads the websites either very slow (~ 30 to 60 seconds) or sometimes not at all. At the same time, other browsers like Chrome or Edge load the same websites fast and reliably.

All affected clients have a fully patched Windows 10 with the latest build, up-to-date Firefox versions, recent processors and plenty of RAM and I periodically clean cookies/website-data/cache/history.

What could be the problem and the solution?

Asked by sansibarius 3 days ago

Problems deleting multiple emails at once since TB 115.10.2

Good day Mozilla vols! Has anyone else heard of, or developed an issue recently where TB will not delete multiple emails when selected? Previously, when I selected multip… (read more)

Good day Mozilla vols! Has anyone else heard of, or developed an issue recently where TB will not delete multiple emails when selected? Previously, when I selected multiple emails for deletion and clicked "delete selected messages", TB would hang for a bit (while processing), but then all my selected messages would be deleted from both TB and my mail provider.

With timing conspicuously aligning to the 115.10.2 update, the multiple email delete functionality has broken. Now, when I highlight multiple emails to delete, instead of deleting them, TB marks them all as read, and only deletes a single email (the oldest email in the group I selected).

I saw one other question about this, but it was marked "archived" without an answer. Any thoughts/suggestions would be greatly appreciated.

Mail provider: gmail OS: Win 11 Security: Windows Security (old Windows Defender) TB client (now) 115.10.2 Troubleshooting mode (with controls reset and add-ons disabled) did not resolve the problem

Asked by Mark Ogletree 2 days ago

Can't open inbox after restart. Getting Error - inbox on TB message

This is what the message says. It got hung up after the DONATE message posted. i donated, but it didn't free it up. "Unable to open the folder Inbox on robert@perless.co… (read more)

This is what the message says. It got hung up after the DONATE message posted. i donated, but it didn't free it up.

"Unable to open the folder Inbox on robert@perless.com because it is in use by some other operation. Please wait for that operation to finish and then select the folder again."

Apple says it is a TB problem, not an Apple problem. Somebody please help.

I am running this computer for my late husband who left us in September after he fell off a 25' ladder at the age of 85. It still has all the information from his art. He was a sculptor who made large kinetic pieces.

Please help. Ellen Perless ellen@perless.com

Asked by rperless 2 days ago

PR_CONNECT_RESET_ERROR

I just did the most recent Windows 10 updates: KB5037768, KB5038350, KB5001716 My version is 22H2 for x64 and .Net 6.0.30 Upon finishing the update and rebooting, Fire… (read more)

I just did the most recent Windows 10 updates:

KB5037768, KB5038350, KB5001716

My version is 22H2 for x64 and .Net 6.0.30

Upon finishing the update and rebooting, Firefox gave me the PR_CONNECT_RESET_ERROR on all websites. Not other browser was having an issue. I've tried all the troubleshooting steps I can find. Is there an error fix based on what I am describing that I can now try?

Thanks!

Asked by revincent 2 days ago