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Thunderbird keeps asking me to compact folders with high estimate of savings

Thunderbird keeps asking me to compact folders, c.f. the attached screenshot. Meanwhile, I also checked the profile files under AppData\Roaming\Thunderbird\Profiles, the … (read more)

Thunderbird keeps asking me to compact folders, c.f. the attached screenshot. Meanwhile, I also checked the profile files under AppData\Roaming\Thunderbird\Profiles, the whole folder of the profile files has only 24.2 MB (25,477,204 bytes).

Asked by Yu 'noyle' Liu 2 years ago

Answered by sfhowes 2 years ago

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THunderbird seems ot be in a loop of continually RE-downloading messages and compacting. It is dominating my connection. How do I alleviate the problem?

I have used Thunderbird for decades and never had this kind of problem before. It seems to be stuck in a continual loop of downloading messages and compacting folders. … (read more)

I have used Thunderbird for decades and never had this kind of problem before. It seems to be stuck in a continual loop of downloading messages and compacting folders. This creates a problem because it dominates my internet connection. How do I alleviate the situation in version 78.10.0? It also seems like it always asked if I wanted to compact before just doing it.

Asked by atomich 3 years ago

Last reply by Wayne Mery 1 year ago

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After latest update, Firefox won't let Adobe Digital Editions open/read .ascm files directly as intended

Maybe this is a bug report? Adobe Digital Editions software is used by Archive.org, Open Library, Kobo store, and many other entities to deliver DRM-ed material in the … (read more)

Maybe this is a bug report?

Adobe Digital Editions software is used by Archive.org, Open Library, Kobo store, and many other entities to deliver DRM-ed material in the form of .ascm files all named the same "URLLink.acsm" In the past, the download dialog box asked if you wanted to open the file in Adobe Digital Editions or save it to a location.

After the latest update today March 11, Firefox does not allow you to open the files in Digital Editions. It goes directly to "Save to" download location. This is not how the .acsm files are supposed to be handles. They all have the same name and are supposed to be opened into Adobe Digital Editions directly.

In Firefox Settings there is a box for - "Applications

Choose how Firefox handles the files you download from the web or the applications you use while browsing."

However, .acsm files do not appear and typing ".acsm" or the filetype name "Adobe Content Server Message" yields nothing inside this box so I cannot get Firefox to open these files with Adobe Digital Editions.

This is beyond annoying. These files are meant to be opened straight by Adobe Digital Editions. I tested it on Chrome and Chrome lets you open them fine.

Either the "Applications Choose how Firefox handles the files you download from the web or the applications you use while browsing." box functionality needs to be fixed to recognize .acsm filetypes or the previous default functionality of allowing me to choose "Open with Adobe Digital Editions" or "Save to" for this filetype needs to be restored.

If there is some other way to get this functionality back in the most current Firefox version, please advise.

Thanks!

Asked by ZenmasterJ 2 years ago

Last reply by .mau. 1 year ago

  • Archived

Firefox is somewhat randomly freezing upon opening something in a new tab, and on starting afterwards

Seemingly randomly, when opening a new tab, FF freezes up completely. This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord i… (read more)

Seemingly randomly, when opening a new tab, FF freezes up completely.

This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in a tab (3rd tab, YouTube and Twitter were previous and still open) and clicking on it while loading, it froze. A white line appeared at the top, and FF overlapped, and thus hid, my task bar. Waiting (5 min) did nothing, so I clicked and the "... is not responding" dialogue popped up, and I closed it.

Upon starting again, it restored the tabs that were previously open. I could swap between use them normally. However, when I opened a link in a new tab, it froze again.

After another restart, not even the new empty tab would load, freezing again, and every try afterwards.

Starting in troubleshooting mode or reseting did nothing (though I may not have waited long enough, an 'Old Firefox Data' folder was created and filled, but no window opened). I ran the installer again, which resulted in me having to redo some Addon settings, but worked fine for a while (~1h maybe?), before freezing again. A PC restart fixed it again for a longer while, but then it happened again, this time while trying to write this. Additionally, there was a freeze while clicking into the Subject field here, after which the even the new tabs froze again.

Another PC restart seems to have allowed me to use FF again, while I tipped this on my phone.

Hardware acceleration is off, History deletes every time I close FF, Addons on or off don't seem to matter. CPU and RAM aren't even near fully used. Drivers are up to date, Windows as well. (Running a System File Check right now, as I have upgraded to Win10 only a few days ago, although I was able to use FF during those days without issue, and the PC has been shut down in between as well. The SFC said it found and repaired files, though it didnt say anything other than that, so that might just be a "We found no issues and fixed those." translation kinda thing.)

I really don't know what else to do.

Asked by Celepito 2 years ago

Last reply by lewyes 1 year ago

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Issues when composing a hotmail email

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an em… (read more)

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an email, the reply will disappear into draft or sent folders, and the original gets thrown into the archive folder (or some other folder). The auto-fill option has a tendency to not include vowels. Any help would be appreciated.

Asked by cjeveringham 2 years ago

Last reply by Delenn 1 year ago

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Browser stopped warning that page has changed 97.0.1 (64) (now 99.0.1)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered … (read more)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered has not been saved or updated, but I no longer get these warnings.

Please help.

Asked by Joshua Jacobs 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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copy to sent folder problem resurrected

Hi, TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan) The latest update to seems to have resurrected a problem with saving copies of sent emails. … (read more)

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

Asked by rustyconc 2 years ago

Answered by rustyconc 2 years ago

  • Archived

please sir any time help me

Hello sir anytime password problem me I am operating problem I'm not spot the mobile operating some normal password so sir please anytime help me if I am not admission pe… (read more)

Hello sir anytime password problem me I am operating problem I'm not spot the mobile operating some normal password so sir please anytime help me if I am not admission person name only worker sir please help me so I am problem password to normal password with click mistake but password reject so so please help me normal password sir any time they anytime me good luck sir

Asked by ayubarman292 3 years ago

Last reply by ayubarman292 3 years ago

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T'bird 38.1 on XP crashes when changing user.

I have updated to Thunderbird 38.1 running with XP Pro. Thunderbird fails/crashes every time I switch users. We have 3 account profiles and failures occur on all 3 profil… (read more)

I have updated to Thunderbird 38.1 running with XP Pro. Thunderbird fails/crashes every time I switch users. We have 3 account profiles and failures occur on all 3 profiles.

Crash reports cannot be sent to Mozilla as errors in transmission occur.

While Thunderbird is working it is good but the constant failures are frustrating.

Asked by peterr48 8 years ago

Answered by Wayne Mery 8 years ago

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Thunderbird 31 Crashing when sending email - in igd10umd32.dll Intel graphics driver

I am using Thunderbird version 31.7.0 and it keeps randomly crashing when usually when I try to send an e-mail. The e-mail appears to go out, but it is not copied to my s… (read more)

I am using Thunderbird version 31.7.0 and it keeps randomly crashing when usually when I try to send an e-mail. The e-mail appears to go out, but it is not copied to my send folder. I can keep it working is I use safe mode.

My Crash links are: https://crash-stats.mozilla.com/report/index/9e388085-aa3d-454c-bf55-924102150612 https://crash-stats.mozilla.com/report/index/2613f4fa-89d4-49c3-92ad-4f3292150612 https://crash-stats.mozilla.com/report/index/a5f726e5-8f62-40a9-9087-4bab92150610

Hopefully someone has an idea how to fix this. It appears every crash is for the same reason.

Thank you for your help.

Asked by MikeF7 8 years ago

Answered by Matt 8 years ago

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Persistent issues with Google Drive/Docs

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document.… (read more)

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document. These errors only occur on Firefox, no other browser. Text that I type is constantly blurry, oddly-sized, or oddly-spaced, with some letters touching while others have large gaps between them. I've also had some other small issues, like the document thinking that I'm two people and asking me if I want to see "the changes made my collaborators" when I'm the one currently typing (the documents aren't shared with anyone else, and there are never any changes beyond the ones I make), or showing my cursor highlighted with my name as if I were someone else watching myself type. It's made it more difficult for me to focus on work and I don't know what to do about it.

I've tried the following methods (most of them multiple times over the past months) to solve it, none of which worked: - Running the windows in safe mode - Uninstalling all add-ons and themes, clearing cookies and cache, and then restarting my computer - Uninstalling Firefox entirely, restarting my computer, then reinstalling it - Refreshing Firefox - Looking through pages like Firefox Task Manager and such (although the information there didn't really mean much to me, nothing looked out of the ordinary)

Does anyone have any ideas about what I can do about this? I was ignoring it for a while since it's still legible, but it's become really annoying, especially when it makes some words hard to read. Thanks in advance for the consideration. Here's a screenshot of a document with the weirdly-spaced, blurry text:

Asked by matilda27593 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Google OAuth2, issue with profile

Google's depreciating "Normal password" authentication method and I am forced to switch to OAuth2. In Account settings I switch authentication method to OAuth2. Popup win… (read more)

Google's depreciating "Normal password" authentication method and I am forced to switch to OAuth2. In Account settings I switch authentication method to OAuth2. Popup window appears asking me to fill my email, which is correctly filled, I click Next and I get the error message from the screenshot. Thing is if I start a fresh profile, I can add gmail account with OAuth2 just fine. I have cookies on and normal password removed from password manager for the account. Any idea if setting something in my profile can solve this?

Asked by blekoty 2 years ago

Last reply by blekoty 1 year ago

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Can not googling, but visiting the site directly work

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googli… (read more)

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googling on another browser, and it worked just fine. Any idea why/what might cause this? I never touch firewall settings so everything should be on default settings. Thank you

Asked by althemier 2 years ago

Last reply by cor-el 2 years ago

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Restore lost extensions (after using "Troubleshoot mode")

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved t… (read more)

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved those problems (I believe "Troubleshoot mode" might be the same as "Refreshing" Firefox, from what I've read -correct me if I'm wrong) . I'm on Firefox 98.0.2 on a Mac.

Following that I quit Firefox and opened it again the normal way which I assume means it went into the normal mode as before, but I realized all my extensions were gone! Reading through some older postings I see they're in a profile named "legacy_BAK.profile", and in addition I have recent Time Machine backups, so any files aren't lost, but I guess the simplest way to fix this is to re-install my extensions -but most extensions (inside the "extensions" folder within the profile folder) only have a cryptic numbered name with and .XPI extension. So how can I find out which extensions I used to have, and better yet -is there a quick way to just install everything back again with a single click (installing it from the legacy profile folder, or just moving something over to the new folder etc.)?

Asked by MLA 2 years ago

Last reply by MLA 2 years ago

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Video problems with web pages

On the news web site I regularly follow videos are not displaying correctly for a long time now - they start and then freeze. In addition, from time to time, embed video … (read more)

On the news web site I regularly follow videos are not displaying correctly for a long time now - they start and then freeze. In addition, from time to time, embed video content is not existing. I would like to underline that the content is appearing normally when I use Microsoft Edge.

This is one of the pages: https://rs.n1info.com/vesti/eps-negira-da-je-nabavljao-opremu-za-prisluskivanje-istraga-strogo-poverljiva/

Asked by UmpahPah 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Solved
  • Archived

Thunderbird 91.7.0 (64-bit) on xfce (linux) default https browser

hi, I follow some suggestions as https://support.mozilla.org/en-US/questions/1309622 and I try to delete mimeTypes.rdf and handlers.json but Thunrderbid continues to … (read more)

hi, I follow some suggestions as

https://support.mozilla.org/en-US/questions/1309622

and I try to delete mimeTypes.rdf and handlers.json but Thunrderbid continues to use chromium to open https links.

Can you help me?

Asked by MARCO 2 years ago

Answered by MARCO 1 year ago

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Reply Window in Slack Thread Will Not Allow Comments

As of last week, I am unable to reply in the reply sidebar in a Slack thread. When I click the reply icon associated with a comment, the sidebar opens and a loading icon… (read more)

As of last week, I am unable to reply in the reply sidebar in a Slack thread. When I click the reply icon associated with a comment, the sidebar opens and a loading icon is displayed for a second but then nothing happens; all I get is a white sidebar. I have updated to 99, shutdown and rebooted, opened Slack in an new window and nothing allows replys. I am running Windows 10 Pro, build 1903, 64 bit, i5 processor, 16 GB RAM. Suggestions?

Asked by Rocket Roger 2 years ago

Answered by cor-el 2 years ago