All Products Support Forum

On my newspaper website, the Daily Telegraph, the comments section doesn't 'load', but it does when I bring it up on my Chrome platform. Is this a problem for my Firefox platform,(which I prefer to use)?

hello why can there not be a simple way of getting your passwords back after and up grade has lost them why is there not a simple restore button that allows novices like me to just press and reinstall , with out going through the ends of the earth on firefox todo this ? open this file then open that file, lose what has been saved and replace with another file, it is an impossible way to do this for a novice on firefox , with out paying a lot of money to a tech guy that will take a couple of minutes to do but that will take a novice months and not get it done in the end,

Hello all!

Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL:

https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

Once I have done so, subsequent typing in the URL field autocompletes to the shorter host:

https://solutions.sciquest.com/.

The only problem is that when I go to this shorter host, I am "Forbidden \n You don't have permission to access this resource." The website does not seem to allow anyone to go here.

I am on a holy quest to purge this unwanted autocomplete suggestion, but nothing seems to work. It is not appearing because of a bookmark or search history- I can delete places.sqlite to start fresh but the problem resurrects as soon as I first successfully visit the desired URL: https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

When I use SQLite to look at places.sqlite, I don't find the shortened URL anywhere in "moz_places" but I do find it in "moz_origins". It appears there with a much greater "frecency" than the lengthier URL for some reason. ID #10 has "solutions.sciquest.com/apps/Router/Login?OrgName=MIT" with frecency 2100, and ID #11 has "solutions.sciquest.com" with frecency 16100.

If I try to delete #11, I'm not able to for reasons likely related to my lack of understanding/proficiency with SQL databases. The DB Browser I am using says "Error deleting record, foreign key constraint failed". But my suspicion would be that even if I did delete it, it would be re-generated whenever I login successfully. What I am able to do is edit the "frecency" field. When I change it to zero, and write the database, the option goes away. I fear that frecency will simply be reset next time I close and reopen however.

Thanks in advance! Dave

When I click to "sign in with badge" on the Firefox server a "Secure Connection Failed" message appears. When I click to "try again' I am brought back to the same message. How do I solve this problem?

Good morning,

I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues on the web and found similar issues but solutions that were recommend online have not worked for us. Yes I have uninstalled Firefox completely and installed it from scratch. I know it has something to do with autoconfig file but not sure what exactly I'm looking for. Thanks.