All Products Support Forum

Changing the cookiebanners.service.mode to 2 in Firefox for Android beta via about:config is not permanent. After some time / Smartphone reboot / shutting down Firefox the setting is changed back to the default setting. -> how can I persist that setting?

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morning, I could click on the file/report in Oracle Fusion, and the file/report would get moved to my Downloads folder. After the update to V123, nothing happens after I click on the file. I had a co-worker replicate the problem after his Firefox updated to V123. Please advise if this is a known issue and if there is a resolution.

Update 123.0 deleted all my firefox data from logins.json. backup files are corrupted or have no data. No support article suggestions have worked. The .json files indicate that there is data, but appears blank in notepad, and wont load in json reader in firefox

I do not use SVG

Hi Windows 11. Every time I open a new tab and make a search I get a field under the bookmarks for my google account. I do not want this. On the web it says I should go to account settings and scroll down to the Linked Accounts section. I cannot find that section. Elsewhere I read that I have to do something in my google account as well. How do I get rid of the field for my google account when searching in firefox, please?

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error message:

An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

It's important "Phil" gets my message as others may be affected my possible Youtube shenanigans. If possible, can you forward this message to "Phil": Unfortunately there are only two reports generated during the problems with Youtube:

bp-91f496a8-971c-4a87-a642-011d10240220 bp-7d820f6c-dcf9-4cef-bb60-1a9f50240217

The problem caused my system to stop responding forcing me to power cycle to clear my PC, so no reports could be generated. Hopefully these two will show what the problem is. In the meantime, can you check the reply system to make certain it's working properly?

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

I have made a decision on which theme & colors I want to use and have set it for default. However, whenever open my browser I have to change it to my default. Why do I have to change every time? Thanks

For the last several months, I have been unable to get audio input from any device working on Firefox. The mic inputs work in all other apps and browsers, are appropriately permissioned on Windows 11, and appear in the Firefox permission windows. No actual audio is received by the website.

I have installed Firefox clean, rebooted countless times, tried the Beta and Dev channel releases, and disabled all extensions, to no avail. I have ensured that I am on the latest releases, have tried various devices, run virus scans. I have included images of the Windows sound settings showing working Mic levels, Firefox showing the device in permissions, etc.

My sound drivers are up to date, and mics work in all other browsers and apps. This is limited exclusively to Firefox.

Hello, I use Firefox as my only browser and I use the shortcuts because they're really helpful. But every time that I lunch Firefox all the pages in the shortcuts "call" their websites, I see it from pihole and all the requests are made every first lunch of Firefox. Probably it's something related to the cache and to give better perfomances in case I wanna select one of those shortcuts, but I don't want that all of them make a "call" to their respective websites. I think it's something related to privacy and freedom about what I want to do with mt browser. Is there an option to block those connections? In case there isn't an option is possible to implement it? Thank you so much

Hi. Currntly I'm using 123.0b9 (64 bit) beta FF on W10 and I have this undefined problem with sound when use firefox (problem has start about two months back)- until today I couldnt find the way to make it sound correct with no rattling in the background. Situation occurs when watching any youtube videos od listining some live audio stream (probobly html5 audio in both cases). I was looking for some answers and find out that there was some simillar html5 sound rattling problem already solved some time ago- but this solution does not work for me (I have try to make some settings "false" in "about:config"). I have also try to manually disabled all the extensions and to run firefox in the "problem solving mode" - both with no luck. The solusion for me was to enable "Use hardware acceleration when available" - but I already disable it for a reason - scroll and other extra mouse functions works only when this function is disable... Now i finally have the good sound quality without scrolling or poor sound and scroll - but not both. I hope we can fix this somehow

I have been signing in to a certain secure website for years on Firefox. In the last 24 hours, it won't let me sign in and all I see is:

"Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

I have tried 20 times. There is nothing wrong on the website; my wife can access the same on her Mac computer.

Any advice? Thank you