All Products Support Forum

Hi My computer crashed today and it had to be it reformatted. I have updated the computer but i want to update my bookmarks. How do i access / restore my booksmarks from yesterday? At the moment I cannot see any of my old bookmarks all i have is the bookmarks that come with when you install firefox.

I am logged into firefox but i cannot see my old search history or find any of my old bookmarked folders.

Please help me, I thought firefox was looking after my bookmarks when i was logging in.

Thank you

Louis

Many complex websites that had no problem till the latest version of Firefox don't load any more with the newest version. If this goes on like this I have to change my browser. I used Firefox now for many years but it looks like I have to change, as there are no problems with other web browsers (Opera, Edge, Chrome, etc).

Aren't there a lot of feedbacks like mine?

SIncerely, Franz

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

I have used Firefox on many systems - MacOS, Linux, Winblows and mainly Android Cellphone.

"about:config" on a Cellphone has never worked, never worked consistently, or mainly been confused with Desktop Firefox :P

Hello?!? The future is mobile not stationary desktops  :P But I digress. Please dont misunderstand me - I love FF - but when I want "about:config" on A Cellphone - I WANT IT to actually work on a freaking cellphone  :P

Is the software config too much for International Mozilla to understand? Or has Mozilla had way to much input from everyone on the planet thus watering down an otherwise great browser?

Kind of rhetorical - I know it will never be fixed in favor of locking in a dieing desktop setup  :P

CYa/Bill

i use New Tab Override, reinstalled my software, firefox, and lost the button to get a new tab that goes on the address bar. its no longer in customize. ive removed the addon and put it back on, started in troubleshoot mode, disabled all other addons, and it never showed back up

can someone help, the guy who made it wont help

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums (https://forums.xfinity.com/) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.)

Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.

As of 21/11/2023, I can no longer use several chat services that had previously worked on Firefox, for example Santander bank and EDF. Plus, the POWR widget has stopped working on one of my favourite websites.... it used to pull in the charity's Facebook content but now all I see is the text and no imagery. All of these functionalities work fine in Google Chrome and Edge so what's wrong please? Thanks in advance UF https://www.aldingbournetrust.org/make.html

When I try to login to the Tesco website I get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.

Reference #18.26cc19b8.1700669440.3c27026b

I have cleared History plus cookiies and site data and cached web content

But I'm still unable yo login to this site.

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying I need to renew my subscription or virus detected. Nothing I do gets rid of these pop-ups, which keep coming back (see example below) . How can I stop this from occurring? HELP!!

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------etc' I am sure that this happened after the last update of Firefox ! Tesco say its not their problem and the problem is with my Firefox browser. Please advise.

I can't seem to access one website that I used to visit daily: www.leftwinglock.com

I have no issue with any other site that I visit daily, and my co-workers are able to access that site so it is not down.

Is there something in my settings that is preventing me from viewing this site now?

Thanks.

I can log into preply.com with Chrome and Edge, but always have problems with Firefox. I was able to log in once, but after that, I can't log back in.

Recently I had to reinstall Windows, and saw the opportunity to try getting this to work. Installed Firefox, but *before* I logged into Mozilla Sync (so I'm working with a 100% fresh installation with no history of having Firefox installed) I tried to log into preply.com. It worked. Then, I log myself out and try to log in again, and once more, I can't log back in. I'm attaching a screenshot of what I see when I try. Please note -- I have no bookmarks, no extensions, no addons, no browser history. Everything is tabula rasa.

I found this page:

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

and followed it to the letter, meticulously, to no avail. I still can't log into the site with Firefox. Chrome and Edge, yes. Firefox no. I only have Edge because I can't uninstall it. I only have Chrome for situations like this, where Firefox doesn't work. Firefox is my main browser, and I really, really would like to figure out what's happening. I can't understand how this problem persists when the browser is freshly installed; I haven't imported one bit of data yet from my sync account.

Can someone more experienced than me please help?

What can I do to prevent Firefox from keeping me out of certain websites and showing this error message: Firefox Can’t Open This Page

To protect your security, www.ganjingworld.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should open from. If I already have the Firefox window for that profile open, I have to close the whole window and then it opens with all the tabs with a tab for the link I clicked on.

I would like to open tabs like how Chrome does, not asking for profile (yes, I know, I can just make things open on only one profile but I want to choose which one I want it to every single time without manager) and instead opens up from the profile window that I just had on.

I would like to open external links on an existing window and not close to open it.

So, ultimately, make my Firefox open link from the latest profile window I was on, and it does not require to close an existing window to open the link.

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server. Reference #18.26cc19b8.1700734342.438f9dd8 This is a new problem - it was working fine a week ago, and I have made no intentional changes to the Firefox settings. I went to the Settings: Enhanced Tracking Protection, changed it to Standard, and added the Tesco site as an exception (this was following the advice on some other "Access Denied" posts) but it made no difference - I still can't log in. Everything works fine on Chrome, but I would prefer to keep using Firefox if possible. Any suggestions? Thanks

Trying to access my Tesco account but a page saying 'Access Denied on this server' appears. Can you rectify this? I urgently need to login to my Tesco Account.

Dr Robert Tranter

PS. I have tried to solve the problem for 2 days but no success!