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  • Archived

What is an authentication app and where do I get it?

Trying to set up 2 part authentication for a macbook pro and I get the following message: Scan this QR code using one of these authentication apps Opens in new window. U… (read more)

Trying to set up 2 part authentication for a macbook pro and I get the following message:

Scan this QR code using one of these authentication apps Opens in new window. Use the code ⁨IRZWQSZVKBYGIR3TKY4HMNLHMFAUSMSO⁩ to set up two-step authentication in supported applications. Now enter the security code from the authentication app.

I need to know what an authentication app is and where I get one to use with a laptop. Thanks

Asked by Burnside Dad 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 105.01 last update screwed up my menus, how do I uninstall the last update?

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the … (read more)

How can I uninstall the latest Firefox Update? My version is 105.01. When I right click on the file menu, there is a blank menu, except for the "Bookmarks Menu" is the only thing. Also, the side menu on the right side is useless. None of the commands show except for a couple keyboard shortcuts. I tried changing themes and also changed to the default theme with no luck.

I rely heavily on the menus so i would love to roll back/uninstall the update. Thank you. nottyn

Asked by nottyn7 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Spell check not working

Spell check doesn't work at all. It doesn't show incorrectly spelled words, and there's nothing in the write click menu in text areas. I have it turned on in settings, an… (read more)

Spell check doesn't work at all. It doesn't show incorrectly spelled words, and there's nothing in the write click menu in text areas. I have it turned on in settings, and I have a dictionary installed.

Asked by dzvanhoffen 1 year ago

Last reply by cor-el 1 year ago

  • Archived

open closed tabs

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like … (read more)

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like it does on chrome

Asked by Fluxa 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I can't size the pages to WORK! If I size it down, I can't read the text. It used to fit the page but no matter what I do, it's impossible to read a web page right. Fonts are crazy!

I can't size the pages to WORK! If I size it down, I can't read the text. It used to fit the page and was readable but no matter what I do, it's impossible to read a w… (read more)

I can't size the pages to WORK! If I size it down, I can't read the text. It used to fit the page and was readable but no matter what I do, it's impossible to read a web page right. Fonts are crazy!

Most fonts are way too small, that might be Microsoft, I had to go back to Win 10 but that didn't help much at all. Pages are impossible to see right!

It has totally freaked with my web design work.

My games are messed up with sizes.

But most of all text sizes ARE CRAZY!

NOTHING fits together or views right anymore!

In the image the page is 67% - but you can't see the whole page OR adjust it to work. When you do see the whole page, the text is so small, it is unreadable!

Asked by Pam Clark 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Syncing Firefox on 2 laptops

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other lap… (read more)

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other laptop?

Asked by davidob1996 1 year ago

Last reply by cor-el 1 year ago

  • Archived

105.0.3 turn off update popup

why do you stalk and bother the users? i do not want to update! without warning you alter things i do not want you to alter. you take things out so people have to use ris… (read more)

why do you stalk and bother the users? i do not want to update! without warning you alter things i do not want you to alter. you take things out so people have to use risky 3rd party addons.

Asked by bookworm480 10 months ago

Last reply by James 4 months ago

  • Archived

Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (read more)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost all synced data

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data includ… (read more)

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data including bookmarks, logins, passwords, etc.

Asked by Kevin Joseph 1 year ago

Last reply by Paul 1 year ago

  • Archived

When is session information saved?

When my system crashes, the session that is restored is from some time back. I was wondering when Firefox stores its session information and is there any way to force an… (read more)

When my system crashes, the session that is restored is from some time back. I was wondering when Firefox stores its session information and is there any way to force an update? How can I insure that the new session is saved?

Asked by canticle 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Twitch error #3000

Hello When i try to watch a twitch stream i can't do that, it shows me this error Your browser encountered an error while decoding the video. (Error #3000). I'm in firef… (read more)

Hello

When i try to watch a twitch stream i can't do that, it shows me this error Your browser encountered an error while decoding the video. (Error #3000). I'm in firefox, Version 105.0.1(64 bit) I tried delete data and cookies,restarting firefox and pc,starting firefox in troubleshootmode

Asked by ll7754517 1 year ago

Last reply by jh34ghu43gu 1 year ago