All Products Support Forum

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Hi First of all I hate this new version it is so hard to use. I have never had a problem until this latest version go back to the previous version.

I had customized the menu bar with shortcuts - Print, Tags and Move to, then they disappeared and when I right clicked to customize again the customize button is greyed out and so I can not add any shortcut icons. To access these functions with out the shortcuts is so long winded.

Also I had down the left side of the screen the spaces tool bar but it also has disappeared and I can't get it back, managed to get it to show on the Menu bar but when I click on an icon (as listed) nothing happens.

   Spaces Menu options - Mail, Address Book, Calendar, Tasks, Chat, Setting, Show Spaces Tool Bar.

Don't know how else to access some of these options.

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Is there a built-in way or an addon that will allow the ability to create folders as a filter action?

I can move or copy to an existing folder but is there a way to make a folder in a specific location with a specific name based on previous parameters.

Thanks in advance!

Hello! I suggest the option in the settings that enables the display of websites in desktop mode by default. This option can be found in Microsoft Edge for Android and iOS as well as in Brave Browser for Android and iOS. When enabled in the settings, the browser will always display websites in full (desktop) mode.

Scheduled send is a prominent feature of nearly every online email client. I don't understand why Thunderbird, the most fully featured desktop email client doesn't offer scheduled send and has to rely on a third party add on to offer this feature? Thanks for your help!

This is nOT fun !! It seems impossible to learn how to activate "Java Script" on my Samsung cellphone !! ... and I certainly do not appear to be the only person with this serious problem !!

Jon Anderson [email address]

(Supporting Mozilla/firefox for decades !! )  : [email address]

After trying to change the name of a large folder with a lot of important information I cannot access anything and when I do the following message appears:

Unable to open the summary file for Accounts on david.vasmer@gmail.com. Perhaps there was an error on disk, or the full path is too long.

Any idea how to restore my access?

Thank you to anyone who cam help

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image).

Press Enter, and the Startpage results page for this search phrase would show up. Somehow, this has now changed. I press Enter, but the result is just the Startpage home page, with a blank search box (see second image). So I then have to type the same phrase in again in Startpage's own box. This just trips me up.

The crazy thing is that this only happens sometimes - but more often than not. I haven't seen it work right for weeks: I just did it now to make screenshots, and it worked wrong. I just did it again and it worked as expected: pressing Enter took me to Startpage's results.

Any clues how to change settings to fix this?

Dear support,

I installed recently Thunderbird 115.5.0 (64-bit) on my laptop running Debian 12.

I have a problem with the font size settings in the message view.

By default, the font size is very small. I can increase it by tuning in the top Menu. Tuning the Font size to 26 pt I get a readible text, see Picture 1. When I move to the next message, the font size becomes small again. Picture 2 shows when I moved and came back to the same message. The menu is shown, and the Font Size appears to be 26 pt in both screen shots.

I have set layout.css.devPixelsPerPx to -1

I have a userChrome.css, but it does not fix the font size in the message view. I wish I could know how to do that!

Thank you in advance for your help! Eric CM

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

Hi,

I am a student, who tend to mass download files at once. The annoying part is that after every download, firefox automatically opens up the downloaded file in a new tap. How can I disable automatically open files after download?

Thanks.