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  • Archived

The preview of the scanning interface appears stretched when entering Firefox in landscape mode. --bugid:5134092

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/v… (read more)

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

Asked by wenting Hou 1 year ago

Last reply by Paul 1 year ago

  • Archived

Text input issues

This is a problem I've been having on and off for a while now. It seems to only happen on specific web sites, and only in Firefox (I use the Beta browser). On some sites … (read more)

This is a problem I've been having on and off for a while now. It seems to only happen on specific web sites, and only in Firefox (I use the Beta browser). On some sites the issue seems intermittent, while on others it's there every time. The issue is this: it seems that my keyboard (SwiftKey) fails to correctly recognize text input fields as such. Some times this leads to text input being doubled, as the autocorrect system fails to remove the direct input to replace it with the corrected word. Typically it means every word is capitalized, as every word is seen by the keyboard as the first word in a field. Some times the keyboard doesn't open at all. Erasing text is often either entirely impossible or extremely slow, as is navigating already input text.

Ive tried clearing both browser and keyboard caches with no change. Visiting the same sites in Chrome has everything work as intended.

Asked by kraaketaer 1 year ago

Last reply by Paul 1 year ago

  • Archived

Bug in toolbar during scroll

Toolbar scrolling is buggy Steps to reproduce: Open any website. (I opened https://www.androidpolice.com). Scroll down. The toolbar will hide during scrolling down. Whic… (read more)

Toolbar scrolling is buggy Steps to reproduce:

Open any website. (I opened https://www.androidpolice.com). Scroll down. The toolbar will hide during scrolling down. Which is normal and happening. Now scroll upward from any position of website but toolbar don't shows. Have to scroll top of website to show toolbar. Actual results:

Toolbar doesn't show when Start scrolling upward.

Expected results:

When i start scrolling upward toolbar shows immediately.

Note: logic will be simple. When user start scrolling website down toolbar will hide automatically (which is happening) and when user start scrolling website upward (however user start scrolling from any position of website) toolbar appears automatically. This is happening from day one. Also file bug report in bugzilla but no response. Report No. 1812603

Screen recording attached https://drive.google.com/file/d/1-Fz7roOZciaqKhNlzyI5EdtyGsN7ZkFQ/view

Asked by malgotra.ravi 1 year ago

Last reply by Paul 1 year ago

  • Archived

Notification tile of Firefox app is not disappear even the app exit from background. --bugid: 5257060

issue information: Title:Notification tile of Firefox app is not disappear even the app exit from background Package name: org.mozilla.firefox Build number/version: 110.0… (read more)

issue information: Title:Notification tile of Firefox app is not disappear even the app exit from background Package name: org.mozilla.firefox Build number/version: 110.0.1 Device, Model, Android ,OS: OPPO (New Tablet,not released), Android 13.0, OS 13.1 (Google pixelT also have this issue ) Recurrence rate: 10/10 Expected impact: All Android users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 Open Firefox app > Play YouTube video > Clear the app from background > Observe the issue

Actual Result:Notification tile of Firefox app is not disappear even the app exit from background. Expected Result:Notification tile of Firefox app should disappear when the app exit from background.

Analysis from our engineers: All Android devices are experiencing issues, and analysis confirms app issues.

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1vvuV2Wfx-Vv6u4VWWxpfb9uZ7JZ1pAxn?usp=share_link

Looking forward to your reply.

Asked by wenting Hou 1 year ago

Last reply by Paul 1 year ago

  • Archived

how to default to desktop mode. why is it not an option

How do I hack Firefox Mobile to set the "Desktop Site" switch to automatically always be on? I would then turn it off manually for those few sites that I want to view the… (read more)

How do I hack Firefox Mobile to set the "Desktop Site" switch to automatically always be on? I would then turn it off manually for those few sites that I want to view the mobile version of?

Asked by Sunday_Scour 1 year ago

Last reply by Paul 1 year ago

  • Archived

Old Firefox User Interface on Updated Browser

I'll understand if this is a longshot. However, I need to ask. I have tried the new user interface that Mozilla put out about two years ago. I tried it when it first upd… (read more)

I'll understand if this is a longshot. However, I need to ask.

I have tried the new user interface that Mozilla put out about two years ago. I tried it when it first updated and I tried it again last year to be sure. And I'm sorry, but I hate it. I hate it so much. It's unwieldy, I don't like the way the tabs are presented, I don't like how New Tab works and most of all I hate that my bookmarks aren't the first thing I see when I open a new tab. I've been using I think Firefox 69 or 79 ever since.

But using an out of date browser obviously has issues. Pictures aren't loading, some webpages aren't loading, including ones I need for school, and recently my adblock stopped being able to block everything.

Which brings me to my question. Is there some way I can update Firefox to the new browser without using the new UI? An add-on, a setting I can change? If it's complicated, I can do it with a decent step by step. Even if you can help me find the right phrase to google to get a how to would be great.

Thank you in advance, and I hope you have a lovely day

Asked by loxalair 1 year ago

Last reply by Paul 1 year ago

  • Archived

Issues with Firefox on Android

Hi I have installed firefox on my Samsung S 6 tablet (bought 2022). I can't get Firefox to show a task bar (or bookmarks menu - but the bookmarks do exist from sync) and… (read more)

Hi

I have installed firefox on my Samsung S 6 tablet (bought 2022). I can't get Firefox to show a task bar (or bookmarks menu - but the bookmarks do exist from sync) and I can't add in 1password. I synced with my desktop (where firefox and 1 password work perfectly well) and tried everything I can from online suggestions - but either they haven't worked or some of the settings they refer to don't exist in the Android version of firefox. 1 Password - which is also installed on the device - does not show up in the list of add ons accessed via the Firefox 3-dot menu; and doesn't show up either if 1 password is open or closed . I've wasted hours on this and getting nowhere. Any help would be appreciated

Thankyou RC

Asked by rcrake 1 year ago

Last reply by Paul 1 year ago

  • Archived

Page refresh

Why don't you bring the scroll down to refresh page feature to your android app? I mean how hard can it be? it's the only reason I am not using your app. You already hav… (read more)

Why don't you bring the scroll down to refresh page feature to your android app? I mean how hard can it be? it's the only reason I am not using your app. You already have it in the nightly app... It's so annoying to go settings and hitting refresh every time.

Asked by orkunozbay 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox mobile, pull to refresh feature, what's the holdup?

Guys, this is getting ridiculous. How long does it take to implement such a basic and simple feature into the stable version of FF mobile?! I'm forced to use FF Nightly … (read more)

Guys, this is getting ridiculous. How long does it take to implement such a basic and simple feature into the stable version of FF mobile?!

I'm forced to use FF Nightly with its annoying daily updates, just so I can have the pull to refresh feature available.

People shouldn't be forced to download and use a test build of an app just to use a BASIC feature which should have been finished and available from day one.

Get your sh*t together please and add this to the stable FF mobile release already. PLEASE!

It doesn't need more "testing". You're not launching a moon rocket. It works fine. Add it to the stable release.

Yours, Frustrated and loyal FF user.

Asked by Raynor 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 1 year ago

Answered by badadim1 11 months ago

  • Archived

How do I view the page title?

That's it. I just want to see the entire page title. Seems like a normal kind of thing a person would want, and should be easy to do, yet I can't figure out how. … (read more)

That's it. I just want to see the entire page title. Seems like a normal kind of thing a person would want, and should be easy to do, yet I can't figure out how.

Asked by MountainManJoe 1 year ago

Last reply by MountainManJoe 1 year ago

  • Archived

youtube full screen auto-rotation

Before recent firefox updates, youtube videos were automatically rotated in full screen mode. But now youtube videos are not auto-rotated in full screen mode. I've just w… (read more)

Before recent firefox updates, youtube videos were automatically rotated in full screen mode. But now youtube videos are not auto-rotated in full screen mode. I've just wondered if you could solve this problem. Thank you.

cf. I'm using "video background play fix" add-on.

Asked by cardiacsmile 1 year ago

Last reply by langston.amadi 1 year ago

  • Archived

Enable dark theme for UI without forcing it on websites?

I don't understand why Firefox Android was designed so that the UI's dark theme also gets automatically thrust upon websites without user consent? Dark theme for the UI … (read more)

I don't understand why Firefox Android was designed so that the UI's dark theme also gets automatically thrust upon websites without user consent?

Dark theme for the UI and dark conversion for websites are supposed to be two *different* features. It baffles my mind that they were merged together like this, rather than just add an extra toggle for the user.

I know that there's an option to un-toggle the websites going dark in the about:config menu. But the Firefox stable release has actually disabled access to about:config as well!?

So what are we left to do? Just forever use the Beta/Nightly versions if we want any customizability over our favorite browser?

Why even disable about:config in the stable release in the first place, generally speaking? Chrome doesn't disable access to it in their stable release versions. Who's brilliant idea was it to make this change?!

Asked by Raynor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox mobile

On my android box I have lost the tabs view and don't see the + to add new tab. I do see the tab when I click on the 3 dots then I see the plus+ sign and when I click it… (read more)

On my android box I have lost the tabs view and don't see the + to add new tab. I do see the tab when I click on the 3 dots then I see the plus+ sign and when I click it it shows a new page but I want to get back to my previous tab but its all messed up. Please, help me get back to the regular firefox browser with tabs and the plus on the normal view. Thank You.

Asked by IUFOS 1 year ago

Last reply by Paul 1 year ago

  • Archived

FIREFOX LAYOUT MAKES NO SENSE

yOUR LATEST UPDATE HAS RUINED MY EXPERIENCE WITH THE USED TO BE GREAT FIREFOx. How can I get back the tabs with the "=" sign to add new tabs like it used to work before?… (read more)

yOUR LATEST UPDATE HAS RUINED MY EXPERIENCE WITH THE USED TO BE GREAT FIREFOx. How can I get back the tabs with the "=" sign to add new tabs like it used to work before? I am having problems navigating and I have spent countless hours being very frustrated trying to fix the useless new tool bar view. Its just a waste of time. Please, help us fix this, I don't want to go wake and broke!

Asked by IUFOS 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Pdf viewing

Recent update introduced the possibility to view PDF directly in-browser, no need to download them. Unfortunately the "font viewing" is nice only when you just leave the … (read more)

Recent update introduced the possibility to view PDF directly in-browser, no need to download them. Unfortunately the "font viewing" is nice only when you just leave the font size setting to 100%. If you either set going size to e.g. 130% or set to adapt the font size to Android setting in Firefox setting, you get a very bad PDF viewing, with mangled fonts and character overlapped each other

Asked by maxzzzz64 1 year ago

Last reply by qxyz123 1 year ago

  • Archived

Lastest update ruined the app!

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefo… (read more)

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefox, the tab comes back. Finally, it is not good for the Firefox account mail address to appear in the Firefox menu, it would be better to write "Firefox Account" instead of mail. (Sorry for my poor english, I used some translation.)

Asked by cagan-ozdemir 1 year ago

Last reply by Paul 1 year ago