All Products Support Forum

Dear Firefox Team,

Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfully, I don’t lose the webpages I was browsing or my browsing history, but it’s quite frustrating to have to go to the tabs section of the app and reopen them manually every single time I switch between apps.

I believe that this behavior could be improved to enhance the overall user experience. It would be fantastic if the Firefox iOS app could retain the open tabs, similar to how other browsers on iOS handle this situation. This would save users valuable time and provide a smoother transition between apps, which is especially important in today’s fast-paced digital environment.

I wanted to bring this issue to your attention in the hopes that it could be considered for a future update to the Firefox iOS app. I believe that making this adjustment would make Firefox even more user-friendly and help retain users who value a seamless mobile browsing experience.

I'm not sure if this behavior is intended or not.. but it seems unusual and like some sort of glitch.

Firefox re-opens tabs after the browser is closed. Say I hypothetically open the app to make a Google search, open a few tabs from the results, do some research, then close the most recent 4 tabs and then immediately close the entire app.

Upon my next opening of the app, I'm served the New Tab screen. Tapping the square icon that brings up my list of currently open tabs, reveals that those 4 tabs from my previous session have returned. This has persisted through the last few updates, and I've just been living with it for a month or two. If I close a bunch of tabs at once and then keep browsing, sometimes I'm able to keep some of them dead, but some will come back I think. It's inconsistent and strange.

Any help is appreciated.

Firefox for Android 117.0.1 Android 10 Build number QP1A.190711 Samsung Note 9 N960U1

Hello, Firefox for Android has become completely unusable because the tab keep reloading every single time i move away from it.

This seems like a HUGE problem for a web browser??

I’m devastated. Please tell me how to recover all the tabs I lost.

I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with my MacBook 2) lost every open tab on my iPhone

Please please someone respond to this. Why is there no solution offered in this forum? Clearly a number of people have had the same problem.

Thank you

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work that is for to reopen all tabs again. Why does that happen?

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.

Any time I want to reorder the tabs in Firefox on my iPad, the moment I do ANYTHING the [redacted] tab goes RIGHT BACK from where I moved it. (yes the app is up to date, yes I’ve rebooted the [redacted] thing)

Video of this absolute [redacted] [redacted]: https://share.icloud.com/photos/0f9ZdSyIF7N_o5B9sL3hmz4pg

I am beyond livid, this is driving me up a [redacted] wall.

Lastest update added the "pull to refresh" gesture but i dont like that. Please add a option to disable it. Also, I close a tab and exit the program, when I reopen firefox, the tab comes back. Finally, it is not good for the Firefox account mail address to appear in the Firefox menu, it would be better to write "Firefox Account" instead of mail. (Sorry for my poor english, I used some translation.)

I was browsing through Firefox and as usual I had more than 30 tabs open. I have set them to never close and move old tabs to inactive ones. I was watching a video in a tab and closed Firefox then open another app in cellphone and then after some hours I reopen Firefox and there was only 1 tab (wordreference.com) What happened to the other 30 tabs? They're nowhere. I looked for support and there are many threads and videos for the desktop version but almos inexistent for Firefox Android version. There must be an explanation for this issue and perhaps a solution or workaround. Thank you.

Is there any way from stopping firefox mobile from refreshing itself whenever I go to different app to respond someone's message or copy some info?

I had turned off/on any settings regarding battery usage for this app and it didn't help. I use redmi note 12 and I had same problem on my previous phone redmi 8. I also use Firefox app on iPad air 4 and don't have such problems.

It's literally the only thing that bugs me regarding Firefox, I have no other complaints just this foreced refresh.

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Kinda just throwing this out here. I have over 5 thousands tabs open on mobile. If I had to wager a guess I'd say I have at least 10,000 if not 20,000. I did actually count to the 5,000 for certain. My main question is I just wanna know if there is a way to definitively know how many I have. I know on the desktop version you can and I have done so, but that wont tell you how many are open on mobile. When ever I try to share all tabs my firefox immediately crashes, all the tabs will reopen afterwards. I just really wanna know how many tabs I have so I write down the number and get to closing them. Thank you for reading.

Is there a way to change the order of one's open tabs in Firefox Android?

I myself at least did not discover some yet.

My FF Android app version is 104.1.0

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. There is nothing available in “history/recently closed”. My regular history appears to be intact, as are my bookmarks. I don’t have the “inactive tabs” setting switched on so they shouldn't have been moved because of that.

Is there any way to restore my open tabs? I had around 90 of them and would be very sad if they’re lost forever.

There has also been an annoying bug recently where whenever I open the app it opens the very first open tab, instead of the one I last used (which is what I have in my settings).

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And I can’t seem to find any recent tabs or anything!