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Android, google blank page

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow. Fixes I tried: -Deleted cache within… (read more)

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow.

Fixes I tried: -Deleted cache within android app management. (Firefox cache) -Deleted cache within firefox

-reinstalled app.

Asked by wooxt3r 4 months ago

Last reply by Paul 4 months ago

Can't use Linkedin in Firefox for Android

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from inte… (read more)

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from interaction with the page. In the same time home feed is working fine. I tried disabling all extensions but no luck.

Asked by Alexander 3 months ago

Last reply by Najmus 2 months ago

firefox for Android, Google homepage is not lisded and more

Hallo, since yesterday the Google homepage is not displayed any more. When you enter www.google.de you will get an empty white screen. Other browsers (Chrome, Samsung in… (read more)

Hallo,

since yesterday the Google homepage is not displayed any more. When you enter www.google.de you will get an empty white screen. Other browsers (Chrome, Samsung internet) still display the homepage correctly. Can you please solve this problem? If you need any further information to do so, please let me know.

Thank you very much and best regards Christa

Asked by cschmidt2512 4 months ago

Last reply by Paul 4 months ago

Now it's web based pdf viewers that Android Can't Utilize?

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which… (read more)

I'm everyone working on Firefox is absolutely sick and tired of hearing from us Android users bellyaching, usually about incredibly ubiquitous, very basic features, which somehow only affect our OS, so let me apologize before I begin, and yes I do know it's a bug, and read a rumor Firefox 57 may fix it, to keep your reply as minimal as necessary.

I recently migrated back to you, and while it hasn't been any complex issues, I spent an figuring out I couldn't simply open my browser to a specific URL, though yes I did apply the quasi-work around option of making it a permanent page/icon, which I can click, though this took another investigation in itself, because for some reason Google News(web based url) doesn't doesn't even list as a website in the hamburger menu, which changes it to an app. Yeah, it is indeed an app, but I'm using the URL so this just seems like it was built to confuse, which thankfully a post on Reddit made crystal clear, along with plenty of company of other confused people.

Now my next issue I now know I can't even fix, but simply would appreciate an idea of when/if the bug will be stomped. I, of course, have a couple of fillable pdf files I need to fill in and email, so during my breaks yesterday I finally found(tons of answers out there obviously between old builds/OS) out this was a bug, and Android users simply cannot use web based pdf editors till it's repaired (I'm an old school programmer, detest downloading any app I'm not power using, especially if there's a web based version, even Google News that I read constantly, I stick w/website, because as you know we already have more apps than our hardware's performance can handle. Found a github post, stating this might be fixed in Version 57? I looked at the About Firefox, and saw a 119 number, but it wasn't clear if that was build, or what number there was. I just downloaded Firefox, so do you have any idea when/if any of these very basic features are going to be fixed?

From my reading, it sounds as if this new Android build is still very much in it's infancy, and understand it takes time and updates to get things high and tight, and I wouldn't even be bothering you had I found anything here or elsewhere that wasn't utterly vague. So perhaps first, when is the next build due, and second, is there any specific info as to what we can expect to see fixed and third will there be a homepage button, that we can put a specific url in along with regaining the ability to view/edit pdf files that are web based? I, obviously am just going to have to use my old ad ridden browser to accomplish this, but I'd sure like to stay default with your browser after spending all this time making it just that, and forbthe fact that otherwise, Firefox Android has accomplished everything else I was hoping to nip in the butt,along with finally getting back my ability to highly customize my browser. Sorry again if there's an answer here to all of this, I really did make an effort to find something too, and thank you for your time.

Asked by theflyingpeacock 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Reapparance in FF124 of problem "External link not opening if no window is open on startup", from FF 117+ fixed

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR] For couple weeks , following any external link/ref… (read more)

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR]

  For couple weeks , following any external link/reference, such as all 'unsubscribe' links from Apple Mail messages, Firefox opens but homepage rather than to the link/url argument (and url field shows blank, not display the extrrnal link's url address in url input box.
  Support history shows an identical problem in Ff ~117 reported (Aug '23, I think)   (if the condition of Firefox not currently running is same, which I haven't yet been able to determine) and apparently resolved then ( 2 replies, but thread is not visible because FF Support has it recorded as "Archived").

Asked by Peiks 1 month ago

Last reply by Infinity__ 1 month ago

Opening links in outlook won’t open in Firefox

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but… (read more)

When I am opening a link in outlook to something on the web it will not open it in Firefox but if I change my browser to safari it will open it up . This used to work but now it doesn’t. Why?

Asked by swimjim55 1 month ago

Last reply by Infinity__ 1 month ago

Javascript not working more and more

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works. All sites working in… (read more)

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Asked by JWvanLohuizen 1 month ago

Last reply by TyDraniu 1 month ago

Opening links

Firefox for iOS no longer will open when I click from my mail or the QR scanner. This is a recent development. To be precise, Firefox opens, but nothing else happens! Any… (read more)

Firefox for iOS no longer will open when I click from my mail or the QR scanner. This is a recent development. To be precise, Firefox opens, but nothing else happens! Any suggestions? Thanks.

Asked by brasfort 1 month ago

Last reply by Infinity__ 1 month ago

"Troubleshooting Mozilla Firefox: How to Resolve Common Issues with Mozilla Support"

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?" … (read more)

"How can I troubleshoot and resolve common issues with my Mozilla Firefox browser using the resources available on the Mozilla Support website?"

Asked by Saimir Agolli 3 weeks ago

Last reply by Joe Root 2 weeks ago

Browser keeps refreshing page if I leave the app

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried w… (read more)

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried with no battery restrictions but didn't solve the problem

Asked by naimurrohmantamim 5 months ago

Last reply by Paul 5 months ago

latest Firefox for android consumes more memory than other browsers

going to the battery usage shows that firefox is using a lot of cpu no background refresh, high number of wifi data. developers of Firefox could add few options for use… (read more)

going to the battery usage shows that firefox is using a lot of cpu no background refresh, high number of wifi data.

developers of Firefox could add few options for users

1. if there are multiple tabs make all inactive and only the active tab consume data

2. use compression engine so that less data is sent over the wire 3. dont auto play audio or video 4. use new os level power management https://developer.android.com/about/versions/14/behavior-changes-all

thanks

Ash

Asked by ashleymail4u 5 months ago

Last reply by Paul 5 months ago

Firefox version of FB Formatting

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being for… (read more)

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being formatted correctly. I cannot scroll up anymore to reveal it. See the attached image.

Asked by Home 5 months ago

Last reply by Paul 5 months ago

Extremely slow since last update

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, … (read more)

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, typing, loading results etc. Only after the wait at each step to load a web page does it become navigable as long as I stay there and don’t leave to return later. I’m on latest version in app store. Been a Firefox user since my first smartphone and beyond that on a PC. I prefer Firefox, but I downloaded the DuckDuckGo browser just to have something responsive for basic web searches. Please help.

Asked by rob.ocalla 5 months ago

Last reply by Paul 5 months ago

Battery usage on Android

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by… (read more)

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by Firefox (according to the battery stats of my Pixel 6)

Is it possible to slow down the background sync or maybe dont sync at all during the night if the phone is locked?

Thanks.

Asked by iTzVirtual_ 4 months ago

Last reply by welchia 4 months ago

Google website won't load

Since 1/8/24 I have been unable to load www.google.com on Firefox for Android 121.0.1 (Build #2015995071). It displays only a blank white page. It works fine in other bro… (read more)

Since 1/8/24 I have been unable to load www.google.com on Firefox for Android 121.0.1 (Build #2015995071). It displays only a blank white page. It works fine in other browsers or if I toggle desktop mode. Add-ons aren't a factor as I've tried with them disabled.

Asked by Erik Ouellette 4 months ago

Last reply by TyDraniu 4 months ago