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  • Archived

Why does Firefox put www in front of the domain name?

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to ww… (read more)

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to www.karinchappell.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

If I remove the www by backspacing it, the page loads correctly.

I've checked the website: "SSL is enabled on your site, and an SSL certificate was detected on your site."

When I've asked around the techies I know, I've been told this is an antiquated way of dealing with it. Please advise.

Asked by kchappell 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 2 years ago

  • Archived

import export bookmarks

When will import and export be a full part of FF ???? I have bookmarks that I want to move from FF to FF Beta and can't. WHY isn't there aa import export ???… (read more)

When will import and export be a full part of FF ???? I have bookmarks that I want to move from FF to FF Beta and can't. WHY isn't there aa import export ????? WHEN will will it be a part of the product??? I've seen so many requests for this here and on GitHub, yet no resolution. WHY?

Asked by lsteil 2 years ago

Last reply by stephenburnett19@gmail.com 1 year ago

  • Archived

FF Developer on OS Monterrey

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat a… (read more)

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat and still nothing. THEN if I click on the FF icon in my dock, all the tabs and windows appear in a cascade of windows or tabs like bam, bam, bam.....

This happens on two MacBook Pros around 2016 vintage. This is a new behavior this week.

Asked by stinkykong 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Error 5000/5001 on iplayer

When I try to play iplayer as of June 2022 it comes up with error 5000/5001. Other tv players are no longer playing either, Channel 4 for some time now. My laptop runs on… (read more)

When I try to play iplayer as of June 2022 it comes up with error 5000/5001. Other tv players are no longer playing either, Channel 4 for some time now. My laptop runs on Windows 8 and I have the latest version of firefox. In plug ins my codec is set on always activate as is Widevine CDM. I tried unchecking 'play DRM controlled content' in settings then checked it again and it has come up with Widevine CDM will be installed shortly, but nothing has happened.

many thanks, frances

Asked by fcorr 1 year ago

Last reply by fcorr 1 year ago

  • Solved
  • Archived

I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 1 year ago

Answered by Chris Ilias 1 year ago

  • Archived

View source in external brouser stopped working

Firefox 102 beta stopped opening source of web pages in external editor I have view_source.editor.external set to "true" and view_source.editor.path set to "C:\Program F… (read more)

Firefox 102 beta stopped opening source of web pages in external editor

I have view_source.editor.external set to "true" and view_source.editor.path set to "C:\Program Files\Notepad++\notepad++.exe"

Before version 102, CTRL-U on any web page would open the page's source in the external editor.

In 102, the source is opened in the internal source viewer (in a browser tab).

The console shows:

   this._caUtils.getDefaultExtension is not a function viewSourceUtils.js:413
       getTemporaryFile chrome://global/content/viewSourceUtils.js:413
       openInExternalEditor chrome://global/content/viewSourceUtils.js:265
       openInExternalEditor chrome://global/content/viewSourceUtils.js:216
       BrowserViewSourceOfDocument chrome://browser/content/browser.js:3131
       BrowserViewSource chrome://browser/content/browser.js:3207
       oncommand chrome://browser/content/browser.xhtml:1

Asked by Alex 1 year ago

Last reply by Alex 1 year ago

  • Archived

I am not able to install or update any extension in firefox or firefox developer edition

I try to install some extension but there some issue I don't know about it. I try to reinstall firefox developer again this issue not solved and refreshed it and not solv… (read more)

I try to install some extension but there some issue I don't know about it. I try to reinstall firefox developer again this issue not solved and refreshed it and not solved. and finally install normal firefox with new profile and this issue still not solved.

I can only install extension file if I download it directly form download library and convert the file from .xpi to .zip and install it manually in add ons manager.

please let me know how to solve this error.

Asked by Mohammed Alhendi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Does firefox keep more than 0 record of historic sessions?

Long story short: windows update sneaked a restart under my nose caused me to lose all my previous session. I'm attempting to recover the previous session. I have backe… (read more)

Long story short: windows update sneaked a restart under my nose caused me to lose all my previous session.

I'm attempting to recover the previous session.

I have backed up the unmodified session profile folder. But this profile folder was modified by the restart process obviously, as windows gave firefox "normal shutdown" command. How do I know that? The next time I opened it up, it's "brand new" without the "restore session" interface.

So my idea is to figure out if firefox keeps a track record of previous sessions EVEN IF THE SHUTDOWN WAS PROPER.

If it does, well I'll have to figure out a way to "trick" firefox to restore it. If it doesn't, well I'll have to manually restore it by sifting through the history.

I repeat, the key here is for me to find out whether or not firefox always keep a record of previous session somewhere.

So my question is, does it? Or does it purge all the previous session clean as long as the shutdown was deemed "correct"?

Asked by cruelintention869 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

I can't access my home router

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem? Please answer me at [email… (read more)

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem?

Please answer me at [email]@yahoo.com

Best regards, Ioana Udrea

Asked by udreaioana23 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

OPEN URL IN MICROSOFT EDGE (CONTEXT MENU)

I am attempting to build a script (extension) that will open any focused page in Firefox with Microsoft Edge from the context menu. The intention is to utilise the existi… (read more)

I am attempting to build a script (extension) that will open any focused page in Firefox with Microsoft Edge from the context menu. The intention is to utilise the existing microsoft-edge URL Protocol in Windows instead of a native client.

QUESTION WILL MOVE TO https://discourse.mozilla.org/

Asked by deanone 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

After using an HDMI cable to connect to a large TV, my tabs, buttons and icons are so large they no longer fit on my screen

Tell me how to reduce the size of buttons, tabs, and everything else BUT the fonts in my browsers. All of them have been affected. I've exhausted all of the normal "look … (read more)

Tell me how to reduce the size of buttons, tabs, and everything else BUT the fonts in my browsers. All of them have been affected. I've exhausted all of the normal "look in Settings and use your brain" options.

Asked by iSocialTiger 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Test Recovery Keys

I have two lists of recovery keys and I'm wondering if there is a way to test them to see which one is correct. I have no idea if it makes a difference but to my best kn… (read more)

I have two lists of recovery keys and I'm wondering if there is a way to test them to see which one is correct.

I have no idea if it makes a difference but to my best knowledge I have a Firefox Original and Firefox Beta account.

It may just be Firefox information in general is all the same.

Either way I wanted to see which list of recovery keys was valid.

Asked by brookep1580 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Any way to force Firefox to prioritize IPv4 without disabling IPv6?

Firefox prioritizes IPv6 (even on a network with internet-accessible fd00:: address, which contradicts my currently set up prefix policies) over IPv4. Now the problem is … (read more)

Firefox prioritizes IPv6 (even on a network with internet-accessible fd00:: address, which contradicts my currently set up prefix policies) over IPv4. Now the problem is that my IPv6 address is a tunnelbroker.net one, and while I still want to be able to access the IPv6 internet, I don't want a tunneled connection to be my default. And I don't want to disable IPv6 completely. Is there a way to force Firefox to prioritize IPv4 over IPv6?

Note: the first time when connecting to a website, the browser connects via IPv4 (like the prefix policies are supposed to work), but then it remembers that the website is accessible via IPv6, saves it into the content-prefs.sqlite file (removing the said file makes the connection fall back to IPv4 first again) and connects via IPv6 again. Is there a way to make Firefox NOT remember that in content-prefs.sqlite and still connect abiding the prefix policies?

Using Firefox Dev Edition 103.0b9 on Windows 11 x64

Asked by evengard 1 year ago

Last reply by cor-el 1 year ago