• Solved

Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (read more)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Asked by Deborah Lief 1 month ago

Answered by TyDraniu 1 month ago

cox to yahoo instructions

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox … (read more)

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

Asked by oldbob2 2 months ago

Last reply by drnospame 4 days ago

  • Solved

ctrl+c opens Britannica.com with the selected text in the search field.

How do I return ctrl+c to just copying the selected text? I have checked the extension shortcuts and not found anything there. I have also searched extensively for solu… (read more)

How do I return ctrl+c to just copying the selected text?

I have checked the extension shortcuts and not found anything there. I have also searched extensively for solutions, before making this post.

Asked by gotaug 2 months ago

Answered by gotaug 2 months ago

  • Solved

Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (read more)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Asked by Sean Thomas 2 months ago

Answered by Sean Thomas 2 months ago

error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websi… (read more)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Asked by Brian Beesley 3 months ago

Last reply by g.l.sanders 1 day ago

hundreds of solutions to the problem of permanently threaded messages

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results fo… (read more)

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

Asked by patriciacravener 3 months ago

Last reply by david 1 month ago

  • Solved

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 4 months ago

Answered by TyDraniu 4 months ago

iCloud email folders being randomly unsubscribed

My one iCloud email account has been working fine in TB for months. Today sometime TB (115.8.0) began unsubscribing all but a few of my iCloud email folders, including "S… (read more)

My one iCloud email account has been working fine in TB for months. Today sometime TB (115.8.0) began unsubscribing all but a few of my iCloud email folders, including "Sent", "Trash" &c. All other email accounts in the client are unaffected. I resubscribed all of the folders, but they keep unsubscribing - that is, the subscribe process isn't holding and the folders it retains seem random. All the mail and folders on iCloud.com are intact, but TB will show them (some or most of them) briefly, then unsubscribe all but a few. I've tried deleting the account entirely (including data in Thunderbird folder) and re-adding - the problem persists. I've been bale to solve this one. Anybody?

Asked by Robert 2 months ago

Last reply by Robert 2 months ago

Profiles & Sync Not Working!

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my set… (read more)

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my setting and extentions from scratch. Today, it decided to clear all my preferences and change itself to its own default settings. OK, so I can change my profile option, except all three are using the same defaults: I appear to have lost all my settings and extensions entirely. OK, I'll copy from my backup, but once again the three backup profiles are being overwritten with the defaults. Even my third backup of last March overwrites to the defaults! How and why is Firefox managing to keep overwriting my defaults to its own preferred settings? How do I stop it doing this and regain my own preferences?

I also tried Sync and now I am getting bookmarks from over five years ago! And once again my settings are changing to the defaults. Surely a Sync should overwrite with the current bookmarks and settings not just keep adding more and more. I am now in a right mess again. Back to losing everything with updates. I am a great believer in the 'if it ain't broke don't fix it' mentality, but Firefox has broken itself and is refusing to allow me to change to how it used to be! How do I restore my own preferences and prevent Firefox from changing them to what it wants.

Asked by Les 7 hours ago

Default zoom level is resetting when resistFingerprinting is enabled. Is this expected behaviour?

I have enabled privacy.resistFingerprinting in Firefox. I have also set my default zoom level to 133% When I open a website (e.g. https://github.com/), it is zoomed to 1… (read more)

I have enabled privacy.resistFingerprinting in Firefox. I have also set my default zoom level to 133%

When I open a website (e.g. https://github.com/), it is zoomed to 133% as expected. If I then navigate to a page on that website (e.g. https://github.com/pricing) using the menu at the top of the page, then the new page is still zoomed to 133%. So far, so good.

However, on the new page (https://github.com/pricing) if I increase the zoom over 133%, then navigate back to the original page (https://github.com/) using the menu at the top of the page, then my zoom level is reset to 100%.

Is this expected behaviour? I would have thought that the zoom level would be reset to 133%, not 100%.

I found this, which seems somewhat related: https://bugzilla.mozilla.org/show_bug.cgi?id=1609880

Asked by Russ 2 months ago

CVE-2024-4367 PDF.js vulnerability | No advisory from Mozilla?

CVE-2024-4367 has been announced several days now with MITRE and CIS. There is also an issue/advisory on the github repo for PDF.js which appears that the fix has been me… (read more)

CVE-2024-4367 has been announced several days now with MITRE and CIS. There is also an issue/advisory on the github repo for PDF.js which appears that the fix has been merged into the master commit of PDF.js (https://github.com/advisories/GHSA-wgrm-67xf-hhpq).

The vulnerability is pretty serious and yet there is no Security Advisory from Mozilla on affected versions, etc. (https://www.mozilla.org/en-US/security/advisories/)

Is this normal and I am just being impatient?

Asked by calvin.tate 1 week ago

Last reply by dveditz 1 week ago

New Computer - The Folders as on the server are not showing in Thunderbird on the computer

Hi, I have upgraded my computer and Thunderbird, however only the INBOX folder is loading. I have followed the instructions to migrate the folders from the 'Profile Fo… (read more)

Hi, I have upgraded my computer and Thunderbird, however only the INBOX folder is loading.

I have followed the instructions to migrate the folders from the 'Profile Folder' on the old computer, the data has transferred but is not organised as folders, as on the old computer and of course on the main server.

I don't mind if all the data is not on my computer so long as the Folders are there, empty or not but organised in as they are on the main server.

I'm wondering if I selected an incorrect setting while setting up the account within Thunderbird on the new computer.

Thank you and kind regards, Mark.

Asked by ironboat 15 hours ago

Last reply by david 3 hours ago

  • Solved

macOS disable Firefox default browser prompt non-interactively

I am trying to configure Firefox on macOS to not prompt the user to make it the default browser. I am using the following script to create the profile and set the user p… (read more)

I am trying to configure Firefox on macOS to not prompt the user to make it the default browser.

I am using the following script to create the profile and set the user preferences after installing Firefox by copying `Firefox.app` from the downloaded DMG: ```

  1. !/bin/sh

open -a Firefox.app --args -CreateProfile default sleep 1

write_userpref() { USER=$(whoami) PROFILE=$(ls -1 "/Users/${USER}/Library/Application Support/Firefox/Profiles/" | grep -E "\.default$") cat << EOF > "/Users/${USER}/Library/Application Support/Firefox/Profiles/${PROFILE}/user.js" // mandatory comment? user_pref("app.update.auto", false); user_pref("app.update.disable_button.showUpdateHistory", false); user_pref("app.update.enabled", false); user_pref("breakpad.reportURL", ""); user_pref("browser.newtabpage.activity-stream.feeds.topsites", false); user_pref("browser.newtabpage.activity-stream.feeds.section.topstories", false); user_pref("browser.tabs.crashReporting.sendReport", false); user_pref("browser.discovery.enabled", false); user_pref("browser.defaultbrowser.notificationbar", false); user_pref("browser.shell.checkDefaultBrowser", false); user_pref("browser.shell.didSkipDefaultBrowserCheckOnFirstRun", false); user_pref("browser.shell.skipDefaultBrowserCheckOnFirstRun", true); user_pref("browser.newtabpage.enabled", false); user_pref("experiments.enabled", false); user_pref("extensions.pocket.enabled", false); user_pref("toolkit.telemetry.enabled", false); user_pref("update_notifications.enabled", false); EOF }

write_userpref

open -a Firefox.app --args -new-tab -P default "about:blank" sleep 3 osascript -e 'quit app "Firefox"' sleep 2

open -a Firefox.app --args -P default about:blank ```

Here's the behaviour I'm seeing:

  1. Firefox starts to an `about:blank` tab, however there is a second "Firefox Privacy Notice" tab
  2. AppleScript quits Firefox
  3. Firefox starts to an `about:blank` tab, however it is now prompting me to make it the default browser

I do not want Firefox to prompt the user to become the default browser.

My ideal scenario is that Firefox starts without the "Firefox Privacy Notice" tab and without prompting me to make it the default browser. From the observed behaviour, this doesn't seem possible.

Can anyone tell me how I can accomplish this without user interaction or MDM?

Asked by hal.martin 5 days ago

Answered by hal.martin 4 days ago

Thunderbird Beta causing pc to slow down, has very large inbox size and large NSTMP files

Im using Thunderbird Beta release. Starting last week, my PC would become extremely slow, to the point it would nearly come to a complete halt. After digging around, I re… (read more)

Im using Thunderbird Beta release. Starting last week, my PC would become extremely slow, to the point it would nearly come to a complete halt. After digging around, I realized it was due to excessively large Thunderbird NSTMP files that were being created. I would delete them and the speed would improve. But then a while later, the NSTMP files reappear and gobble up all my Harddisk again. Part of the issue is the sheer large size of the file, which will consume all available space on my HD, which at present is 600GB. But it also eats up all my RAM so my system slows down til the NSTMP file is fully built.

I use this as imap with Gmail installed on a PC with a 1TB SSD

Today after my pc started slowing again, I started poking around and noticed my main Inbox is massive, 29GB, which there is no chance its that large. All Mail is only 1GB to give perspective

This has been going on about a week.

I tried repairing my inboxes and other folders, but that does not seem to have helped.

Asked by dparent1 1 month ago

Last reply by Wayne Mery 1 week ago

Uncaught Out of Memory Error Despite Ample RAM Availability - Firefox 126.0a1

Hi, I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details … (read more)

Hi,

I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details of the problem:

  • Error Message in Console: Uncaught out of memory
  • Memory Usage Observed: Using about:processes, I noticed that Firefox's maximum memory usage caps at around 7GB.
  • System Specifications: The machine running Firefox has 128GB of RAM, so there should be plenty of memory available.
  • Firefox Version: 126.0a1

Given the significant amount of RAM available on my machine, it seems unusual that Firefox would hit a memory limit at just 7GB. I suspect there might be a bug or a misconfiguration causing this issue.

Can you please assist in diagnosing and resolving this problem? Are there any settings or configurations I should adjust, or is this a known issue with the current version of Firefox?

Thank you for your help.

Asked by Davide Taurisano 3 days ago

Last reply by jonzn4SUSE 3 days ago

Thunderbird Receives Messages on COX but CAN NOT Send them

bold text All of a sudden today Saturday the 11th Thunderbird stopped sending email on COX but it can receive them. It was working fine then all of a sudden the sending … (read more)

bold text All of a sudden today Saturday the 11th Thunderbird stopped sending email on COX but it can receive them. It was working fine then all of a sudden the sending of email stopped. At first I thought that is was Cox being down again, (I've had connection problems this week). But while I was trying to figure it out I received a number of emails. I tried sending a test email to myself usually they go right away but it did not go.

I called Cox. They tech connected to my computer, made some checks, (updated Thunderbird) and after about 20 minutes it started to send messages. 10 minutes later it stopped working AGAIN. This started a four hour telephone marathon with just about every level of service that Cox has. I ended up with Complete Care and while I was on the phone with him and he was connected to my computer the service tech from Cox who was here to check my signal and modem showed up. He tried to look at the problem and could not figure it out. Note I can send and receive mail from the COX email website but and only receive email in Thunderbird.

Cox tells me it is a Mozilla or Thunderbird problem I'm telling them it is not that it is a Cox problem because the server is SENDING me email to Thunderbird but the Cox INCOMING mail server it not connecting to Thunderbird to receive emails. They claim that because I can send and receive on the web page but can not send with Thunderbird. I'm telling them it is a Cox problem.

Anyone else have this issue? Anyone have a solution? I'm shutdown here with over a 25 year history of emails sitting in Thunderbird.

Al

Asked by Al6286 1 week ago

Last reply by Matt 1 week ago