Configure Thunderbird SMTP settings

I am assisting my friend Lindsay in aged care to enable him to continue to use Thunderbird for email. Currently TB will receive mail but unable to send. This is compli… (read more)

I am assisting my friend Lindsay in aged care to enable him to continue to use Thunderbird for email. Currently TB will receive mail but unable to send.

This is complicated in that Lindsay is paying iPrimus.com.au a monthly fee to enable him to use an old email address xx@bluep.com. I can log in to the iPrimus web portal to send and receive xx@bluep.com emails, https://webmail.iprimus.com.au/?_task=mail&_mbox=INBOX.

I downloaded Thunderbird version 115.6.0 (64-bit) on my pc this morning and the Auto Set Up configured mail.bluep.com as the incoming (POP) and outgoing (SMTO) servers. Mail is coming in but not sending.

I changed the outgoing server to smtp.iprimus.com.au, default port 587 however messages still cannot be sent and Thunderbird shows that smtp settings must be reconfigured.

I spoke this morning to iPrimus Tech Support who advised the default smtp port should be 25, not 587. However I have found that resetting the smtp port to 25 does not enable emails to send.

Note that I have previously set the smtp port to 587 which enabled sending on non ISP connections. This ability would be required as Lindsay is using whatever Wi-Fi service is available in the facility.

iPrimus Tech Support have suggested I should contact Thunderbird (Mozilla) about this problem.

Can you advise Thunderbird server settings for this situation.

Thanks for you assistance. Regards, Peter M

Asked by peter_maddock 4 months ago

Last reply by Toad-Hall 4 months ago

Thunderbird lost all email accounts

I've had Thunderbird for a long time, but today, when I opened it, I got the set up page. Both email accounts (earthlink and gmail) were gone, along with all the saved e… (read more)

I've had Thunderbird for a long time, but today, when I opened it, I got the set up page. Both email accounts (earthlink and gmail) were gone, along with all the saved email folders. Running Lenovo PC, Windows 10, latest release of Thunderbird (115.7.0, 64 bit).

Also, I can't send emails through earthlink, Just get the "sending message" window (that never goes away).

Asked by owzatagain 2 months ago

Last reply by david 2 months ago

Thunderbird 115.6.1 corrupting emails

I have been successfully using Thunderbird for many years. In the last year or so I have been noticing that occasionally one of my sent emails gets corrupted such that th… (read more)

I have been successfully using Thunderbird for many years. In the last year or so I have been noticing that occasionally one of my sent emails gets corrupted such that the email body starts showing html text and the email subject header is changed to another email header that exists in the same folder but is unrelated to the email body. When I check the corrupted email from the Gmail web user interface, the email is not corrupted. I tried repairing the folder but to no avail.

I attach an example of a corrupted email below:


M7tGdJQYkZGPsoggrc0M6qR0--

From Content-Type: multipart/alternative; boundary="------------NlJPhaGMpTt1f7wbEHlOvxNE" Message-ID: <4bf83075-b571-4214-921b-09f4582e6e58@jesuit.org.mt> Date: Thu, 4 Jan 2024 10:25:56 +0100 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird Subject: Re: Minutes of SCPC Meeting Content-Language: en-GB To: Charlotte Attard <charlotte.attard@staloysius.edu.mt> References: <AM9PR10MB487111674D307583B8DB6AD3D195A@AM9PR10MB4871.EURPRD10.PROD.OUTLOOK.COM> <AM9PR10MB487106F96E9E404BDA477808D167A@AM9PR10MB4871.EURPRD10.PROD.OUTLOOK.COM> From: Stephen Scerri <stephen.scerri@jesuit.org.mt> In-Reply-To: <AM9PR10MB487106F96E9E404BDA477808D167A@AM9PR10MB4871.EURPRD10.PROD.OUTLOOK.COM>

This is a multi-part message in MIME format.


NlJPhaGMpTt1f7wbEHlOvxNE

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit

Yes Charlotte - please proceed - sorry for delay

S

Asked by stephen.scerri 4 months ago

Last reply by sfhowes 4 months ago

Missing pages or parts of them

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all wor… (read more)

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Asked by jimpnm 1 day ago

Last reply by cor-el 1 day ago

Dark Mode: Message pane has white background, but compose has dark grey

When running Thunderbird in Dark Mode, the message pane (that shows the message when you select it from your inbox) still has a white background. This makes perfect sense… (read more)

When running Thunderbird in Dark Mode, the message pane (that shows the message when you select it from your inbox) still has a white background. This makes perfect sense, because a dark background can easily mess up HTML mails.

Which I know because the compose / reply window does have a dark background, making it all but impossible to read what you're replying to if it was a HTML mail.

I would like to set the view and reply window to use the same background. Can this be achieved or is this a bug?

Asked by junk_junk 4 months ago

Last reply by Ben Bonacci 4 months ago

Font size/formatting bug/issue only when replying to one specific recipient

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve. Only when I receive emails from one speci… (read more)

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve.

Only when I receive emails from one specific recipient and I go to reply to them, the font size is suddenly really large, and the spacing between new lines is huge.

Even if I set the font options to the same as if I was replying to a different recipient or creating a new message, it still appears really large.

What's worse is even if I make all these adjustments and get the font size and formatting looking okay, the actual sent message is even more out of whack and has all these spacing problems.

Does anyone know what might be going on? No other mail client I use experiences this issue whatsoever, and this issue is only occuring with this recipient.

Asked by Kyle 5 months ago

Last reply by RatzeFuml 6 days ago

can't send emails

I can receive emails but cannot send. The error message I get when sending emails. This began as of the most recent Thunderbird update: Sending of the message failed. A… (read more)

I can receive emails but cannot send. The error message I get when sending emails. This began as of the most recent Thunderbird update:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <mjndoug22@me.com>... Relaying denied. IP name possibly forged [70.109.132.97]. Please check the message recipient "mjndoug22@me.com" and try again.

I tried to attach/imbed a screenshot of my SMTP server settings but your Browse button below won't allow the paste.

Asked by mjndoug22 1 week ago

Last reply by Bogomil Shopov - Бого 1 week ago

Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was acce… (read more)

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Asked by grindart3 1 month ago

Last reply by coffeelover101011 1 week ago

Disable Automatic Updates In Firefox Version 125.0

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to … (read more)

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to update.

Asked by jhughey 1 week ago

Last reply by Agent virtuel 1 week ago

Browser no longer asking for primary password

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back. When in about:logins, I click on the l… (read more)

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Asked by l s p 3 weeks ago

Last reply by cor-el 3 weeks ago

Can't export contact list

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, m… (read more)

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Asked by jmuenzfeld 5 months ago

Last reply by david 5 months ago

Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (read more)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

Asked by RC PD 4 weeks ago

Last reply by zeroknight 3 weeks ago

import data from my old pc to my new pc

i am setting up a new laptop and trying to import all my current data from my old pc. Nothing is right. It imported alll the shortcuts on my toolbar from years ago. None … (read more)

i am setting up a new laptop and trying to import all my current data from my old pc. Nothing is right. It imported alll the shortcuts on my toolbar from years ago. None of these are the current bookmarks from my old pc. ive tried syncing, importing again, nothing works. my bookmarks on my side bar are years old. I dont have ANY of these on my old pc as i deleted them years ago. what the heck is happening and how do i get my new pc browser to look exactly as my old pc looks. This is very frustrating. I have over 500 bookmarks on my sidebar. it looks like every bookmark i have EVER used. This is ridiculous.

Asked by jkhcast 4 weeks ago

Last reply by cor-el 4 weeks ago

Did not Connect Potential Security Issue

i’m trying to open blackboard.com but it keeps telling me ( Did not Connect: Potential Security Issue ) some youtube guides say that you can modify the enterprise securit… (read more)

i’m trying to open blackboard.com but it keeps telling me ( Did not Connect: Potential Security Issue ) some youtube guides say that you can modify the enterprise security roots from *false* to *true* and it will work, but is it safe to do that? and is there any solution the problem?.

Asked by Rakan 1 month ago

Last reply by zeroknight 1 month ago

an error occurred during connection to localhost

I have been using T-bird as my email client for years. Just now, a new screen pops up with this message: "an error occurred during connection to localhost". I have 2 … (read more)

I have been using T-bird as my email client for years. Just now, a new screen pops up with this message: "an error occurred during connection to localhost". I have 2 email accounts that I use with T-bird. The one is with comcast; it is the account that comes up with the error message. The other account is with Breezeline, and it appears to be unaffected. However, and this is the problem, I cannot send or receive email from either account. I am going to try to send both a hard copy of the error message, and the data from the T-bird program that I am using. Your help is appreciated. Thanks

Asked by Dziadze 1 month ago

Last reply by dmcannon99 5 days ago

synchronisation

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction … (read more)

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!

Asked by LaKris de Confettié 1 month ago

Last reply by Paul 1 month ago

Password forgotten, cannot get my new emails in Thunderbird account

Dear sir, madam, I have a Thunderbird account. I have access to it and to the menu, but I have to put a password in to receive my new emails. I don't know my password an… (read more)

Dear sir, madam, I have a Thunderbird account. I have access to it and to the menu, but I have to put a password in to receive my new emails. I don't know my password and have tried really everything that is suggested on your website to get my password, renew it, access a reboot-option etc: nothing works - I still keep getting a window where I am asked to put in the password for my account. Please help me fix this, thank you in advance, greetings, M vd vegt

Asked by m_art_1 1 month ago

Last reply by david 1 month ago