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  • Archived

Search malfunction

I’m having difficulty with Firefox on an iPad mini fifth generation running iOS 16.4.1 and today’s version of Firefox. I’ve used Firefox for years with Duck Duck Go as se… (read more)

I’m having difficulty with Firefox on an iPad mini fifth generation running iOS 16.4.1 and today’s version of Firefox. I’ve used Firefox for years with Duck Duck Go as search engine with no problem. Today without warning Firefox stopped accepting URLs typed into the search bar from the Homepage (or any page). It simply ignores the typing and flickers momentarily, keeping the existing URL and page. I’ve tried uninstalling and reinstalling Firefox, changing the default search engine from Duck Duck Go to Firefox, and changing from a custom homepage to the Firefox homepage. No luck. Please advise.

Asked by kskennedy99 1 year ago

Last reply by jr@firefox 1 year ago

  • Archived

Two Step Varification

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works e… (read more)

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works except when I try to use it for the second verification. When I went to turn it on on my phone, it wouldn't turn on. I think it's still trying to sync. This is a serious problem that I didn't ask for and didn't expect to have another trouble shooting problem that is ruining my business. I'm trying to work and it won't let me.

May I talk to a person? I would love to get help. I need to get help, but I'm stopped from signing up due to this problem. Talking to someone works best for me and is the fastest way to fix this. I have to get my shop up yesterday.

Please help. [removed phone# from public forum]

Asked by Earth and World Peace 1 year ago

Last reply by Paul 1 year ago

  • Archived

Data breach notice

Firebox emailed me that a data search revealed that Search results have detected that your email may have been exposed. It recommended you act now to resolve this breac… (read more)

Firebox emailed me that a data search revealed that Search results have detected that your email may have been exposed. It recommended you act now to resolve this breach. It said password and partial credit card data was compromised. Is this a legitimate notice or a scam to get me to click the link it provided to go to Dashboard.

Asked by rrosow 1 year ago

Last reply by James 1 year ago

  • Archived

Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 years ago

Last reply by cor-el 1 year ago

  • Archived

How to see images online in their original size, instead of fit-to-the-window?!

I have Firebox as my default browser, both on my iMac and my PC laptop. Problem is, when I click on a photograph on line, it loads the image fit to the screen, instead of… (read more)

I have Firebox as my default browser, both on my iMac and my PC laptop. Problem is, when I click on a photograph on line, it loads the image fit to the screen, instead of its original size! How can I change the setting on both my devices so this won't happen?! When I use Chrome, those images are all loaded in their original, large size, but not when I use Firefox! WHY?!!! I have tried the Firefox settings but can't find a solution! Thank you for your help.

Asked by UIPHD87 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Google search website not loading after Firefox was in background for a while

Hello, I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything. The… (read more)

Hello,

I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything.

The issue is simple: I use Firefox on iOS to search Google. I don't want to use the separate Google search app. I like having everything inside Firefox itself. When I initially search for something, the Google search result page loads fine. However, after I use other apps on my phone for while, if I come back to Firefox, then those pages are blank and don't load. I can still see what I searched for in the title of the tab, but the content of the tab is blank and doesn't load even if I press the refresh button. Somehow, this issue MOSTLY happens with the Google search result page, not really with any other website (also I think I've seen this happen with other websites once or twice), which is pretty odd.

I'll try and reproduce it and attach screenshots later.

Asked by possimpible 11 months ago

Last reply by Paul 11 months ago

  • Archived

Data breach Twitter account

Hi there, I got an email from fox monitor saying there’s my data breach on my twitter account. Could you please confirm this. I just don’t want to sign in thorough that e… (read more)

Hi there, I got an email from fox monitor saying there’s my data breach on my twitter account. Could you please confirm this. I just don’t want to sign in thorough that email.

Thank you.

Sarbjit Singh.

Asked by singhkaur777 1 year ago

Last reply by James 1 year ago

  • Archived

Ghostery

Hello there - I have the Ghostery free ad blocker installed, but this morning there was a problem and it is not working. When I try to go to the Ghostery hub, I get a mes… (read more)

Hello there - I have the Ghostery free ad blocker installed, but this morning there was a problem and it is not working. When I try to go to the Ghostery hub, I get a message "File not found". I have restarted my computer, Mac iOS, 12.6 Monteray, quit and reopened Firefox several times, and the same message appears. I really like the ad blocker! What's going on and how can this be fixed?


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by devorahwittig 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Monitor: report shows unknown site has my email address

Firefox Monitor question: I received a report from Monitor saying my email was compromised by a site I don’t know. There is no way to sign into the site. What do I do? … (read more)

Firefox Monitor question: I received a report from Monitor saying my email was compromised by a site I don’t know. There is no way to sign into the site. What do I do?

Asked by sm.webview 1 year ago

Last reply by James 1 year ago

  • Archived

Test Pilot app for IOS 16 on IPhone XR

'''Hi MY MAME IS Heather, I have some questions about an app I was told to down load for my job and actually the guy who works for AT&T ask me to open my QR scanner a… (read more)

'''Hi MY MAME IS Heather, I have some questions about an app I was told to down load for my job and actually the guy who works for AT&T ask me to open my QR scanner and scan his QR code to get the latest information 'about products and AT&T!

Well I was yeah okay so as soon as I did , my phone started to down loading and then this Service agreement acknowledgment popped up and I said wait wait what is this? He answer me in a fashion that made me feel uncomfortable! So I said why is it saying liability and money ?? He says once it is down I will explain I backed away from him and I asked him I have Not ever experienced Andy thing like this !! It’s downloading with out my permission!! The guy said you know what okay you can read it,, your just the first one to actually want to read it!!

Because once he scanned it, it didn’t go to the Apple, Apple, Apple Store or the App Store for Apple. It just started downloading. My question is, can you can you explain that to me how it happens or is there some or do I need to delete it if I delete it will it be out of my phone.

My second question is the test pilot app says there’s no available applications do I need to delete it and re-install it?

My third experience just within the last 20 minutes I noticed that the AT&T application is reading my phone and mom I think that’s weird. It’s my data analytics, analytics analytics, and somebody help me to explain the stuff to me or send me a link to read I would so appreciate it because I like I like Foxfire I am you guys do a great job I love the web browser and the fire focus is amazing I download in and gotten Foxfire back in 2008 and I’m back on it and I really love all the features you guys have amazing. Oh thank you and I’ll I’ll send you photos screenshot. Oh, I took screenshots of these well it’s a program in my phone but there’s no application attached to it so I sent screenshots of that to Thank you Heather Sandusky '

Asked by Mia 1 year ago

Last reply by Paul 1 year ago

  • Archived

Banking Bill Pay not Working on iPad Firefox

Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security … (read more)

Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security is set to standard and even when I turn off Enhanced Tracking Protection, I still am blocked. This site works fine on both my Windows Firefox and my iPhone iOS Firefox app with Enhanced Tracking Protection on. Please fix the iPad browser.

Asked by robertl2000-firefox 1 year ago

Last reply by Paul 1 year ago

Autofill

I’ll be damned if I can find where the browser is storing an address that I don’t believe I ever actually stored as a default address. How do I access this information? … (read more)

I’ll be damned if I can find where the browser is storing an address that I don’t believe I ever actually stored as a default address. How do I access this information?

Asked by gpfoster 3 months ago

Last reply by Kiki 3 months ago

sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (read more)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 3 months ago

Last reply by Kiki 3 months ago

  • Archived

Pull to refresh

Where is the option to disable pull to refresh? This is so annoying when you are scrolling after entering form data just to have the page refresh and lose everything. Th… (read more)

Where is the option to disable pull to refresh? This is so annoying when you are scrolling after entering form data just to have the page refresh and lose everything. This is the reason I stopped using Chrome. Where do I turn it off?

Asked by Dan 2 years ago

Last reply by Blanxd 1 year ago

  • Archived

Enlarging the font size in toolbar

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or… (read more)

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or tabs. The default is a microfont that is hard to read for some of us. The old add-on is no longer useful, and one other suggestion I was able to find involved changing the settings in configsys. That is an absurd solution for someone not familiar with changing code or intimidated by the process. I'd love to know if there is an easier solution that I'm missing here. And if not ...why?!

Asked by itsizzi 1 year ago

Last reply by cor-el 1 year ago