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  • Archived

115 breaks IMAP folder hierarchy rendering Thunderbird unusable (gmail account)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 ha… (read more)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

Asked by Dan Suthers 6 months ago

Last reply by gd_smth 5 months ago

  • Archived

Thunderbird 115: Lost unified folders

Hi All, Fedora 38 thunderbird-115.3.1-1.fc38.x86_64 I just upgraded from 102 to 115. I lost my ability for display "unified folders" in both regular mode and safe-mode… (read more)

Hi All,

Fedora 38 thunderbird-115.3.1-1.fc38.x86_64

I just upgraded from 102 to 115. I lost my ability for display "unified folders" in both regular mode and safe-mode.

Clicking on view->folders->unified unchecks the second I click off it.

I manually set about:config unified to true: made no difference. But it stays at true and still shows off in view, folders.

I need my unified folders back!

-T

Asked by margochester 6 months ago

Last reply by Wayne Mery 5 months ago

  • Archived

Unified folders doesnot show emails but are listed individually Version 115,2.2

Migrated for old PC which showed all emails listed sorted by date in the Unified Inbox. New PC lists email accounts but only visible by individual email account. The unif… (read more)

Migrated for old PC which showed all emails listed sorted by date in the Unified Inbox. New PC lists email accounts but only visible by individual email account. The unified inbox folder is blank. Version 115.2.2

Asked by Dave 7 months ago

Last reply by Wayne Mery 3 months ago

  • Archived

Wiped inbox

Good morning, My Thunderbird was just upgraded to the latest version (115). After opening it the first time, my inbox folder no longer showed the subfolders for each ac… (read more)

Good morning,

My Thunderbird was just upgraded to the latest version (115). After opening it the first time, my inbox folder no longer showed the subfolders for each account. I then dragged a single inbox folder to the inbox, but instead of moving or linking the folder, it wiped everything that was in it. Nothing went to trash, it is just gone. Is there somewhere else I might be able to find these emails? It is an outlook account, and they don't seem to be on that server either. Thank you for any help.

~ Mike

Asked by oldfordm 6 months ago

Last reply by Wayne Mery 5 months ago

  • Archived

Unified folders not fully populating (win7)

This is the second problem I have discovered with the latest TB update. Now, my unified folders are not fully populating. For instance, the unified inbox and sent folde… (read more)

This is the second problem I have discovered with the latest TB update. Now, my unified folders are not fully populating. For instance, the unified inbox and sent folders are missing a number of messages that can only be accessed through the individual folders. In the case of the unified inbox, it will indicate that new message(s) have been received, but they are only listed in the individual folders. This new update also messed up my unified folder preferences for the appearance of columns, and frankly, I also don't like the new user interface look. If it's not broke, don't fix it.

Asked by romainroad 6 months ago

Last reply by Wayne Mery 6 months ago

  • Archived

Some mailboxes vanished with V115.2.2

TB seems to have updated itself this morning so when I just started it, the mailboxes under Inbox are all reordered, and some of my mailboxes have vanished - not even the… (read more)

TB seems to have updated itself this morning so when I just started it, the mailboxes under Inbox are all reordered, and some of my mailboxes have vanished - not even there. The domains of the ones that vanished are not mainstream ones, they are kinzelman.com and medflightair.com

Under Tools | Accounts, the accounts are still there, how do I get to these vanished mailboxes? How did the update vanish them?

In the accounts I don't see any 'hide inbox' or anything to cause them to be invisible.

Asked by Paul Kinzelman 7 months ago

Last reply by Wayne Mery 6 months ago

  • Archived

TB 115.2.2 (64-bit) lost folders during update

When TB updated lots the folders are missing and even when reinstall the emails accounts junks and trash folders are missing. Otherwords when I delete a message that shou… (read more)

When TB updated lots the folders are missing and even when reinstall the emails accounts junks and trash folders are missing. Otherwords when I delete a message that should end up in the trash it completely disappears.

Asked by ke4avb 7 months ago

Last reply by Wayne Mery 7 months ago

  • Archived

Folders in version 102.1501

I just installed version 102.15.1. (I went back down from the latest versions which had problems for me). The only folder shown for each account are Inbox and Deleted.… (read more)

I just installed version 102.15.1. (I went back down from the latest versions which had problems for me). The only folder shown for each account are Inbox and Deleted. How do I get others like Sent and Junk? How can I recover the contents of those from my earlier versions?

Asked by gold.albert 7 months ago

Last reply by rcandler 7 months ago

  • Archived

auto update to 115 totally corrupted my folder structure (Unified is not showing all available folders). Also hard to move window. (win10)

Today I received the auto update to 115 and it totally screwed up my profile. Please see the pictures below on what happened to the UI. My unified inbox is empty and I do… (read more)

Today I received the auto update to 115 and it totally screwed up my profile. Please see the pictures below on what happened to the UI. My unified inbox is empty and I don't see most of my configured mailboxes anymore. The titlebar is utterly cluttered and it is full of crap which makes it hard to move the window around. All in all the update makes it impossible to work with my profile anymore. How can I get back to a properly working TB?

Asked by ffsync5 7 months ago

Last reply by Wayne Mery 7 months ago

  • Archived

Unified folder view not working

TB 115.3.1 (64-bit) on Ubuntu linux The view->folders-unified folder option when ticked 1. Doesnt change anything 2. isnt preserved/maintained. Am i doing it wron… (read more)

TB 115.3.1 (64-bit) on Ubuntu linux The view->folders-unified folder option when ticked 1. Doesnt change anything 2. isnt preserved/maintained.

Am i doing it wrong ? is it a bug

Asked by pcooper2 6 months ago

Last reply by Wayne Mery 6 months ago

  • Archived

TB Auto-Updated to 115.3.1 and screwed everything up!

So as I was writing an email today, Thunderbird decided to disappear from the screen... then popped back on with a new look and opened up Chrome going to the Thunderbird … (read more)

So as I was writing an email today, Thunderbird decided to disappear from the screen... then popped back on with a new look and opened up Chrome going to the Thunderbird site showing it's been updated. OK, thanks for doing that for me while I was in the middle of $hit.

Anyway, it comes back up and my folders in the left hand bar are all jacked up and for the past 2 hours I CAN NOT figure out how to get them back to normal.

Issues:

- The INBOX has 9 our of 10 email accounts listed... 1 of them is all the way down the bottom of the window for whatever reason. How do I get it back up with the other 9 email accounts?

-All of the SENT and JUNK and DRAFT and ARCHIVE use to be grouped together one after another so I can just click on 1 each and go down the line. Now each of them are separated in another folder under each email account. Highly inconvenient. How do you group all of them together again?

Thanks!

Asked by JimmyDeanSausageEater 7 months ago

Last reply by Wayne Mery 3 months ago

  • Archived

Updated to Thunderbird 115.2.2 and it deleted ALL my inbox/drafts etc. etc.

Just updated to the newest thunderbird and now everything under the "unified folder" is gone. My inbox, sent items, drafts etc. etc. is all gone. I can send emails but th… (read more)

Just updated to the newest thunderbird and now everything under the "unified folder" is gone. My inbox, sent items, drafts etc. etc. is all gone. I can send emails but the receiving them in does not work correctly. I see the number of new emails in a red circle on the Thunderbird icon but I can not find the new emails.

Anybody have any hints/tips or ways to let Mozzilla know there is big problem?

Asked by info9917 7 months ago

Last reply by Wayne Mery 7 months ago

  • Archived

LOST W-MAILS

LOGGED ON TO THUNDERBIRD E-MAIL ACCOUNT. EVERYTHING HAD BED DELETED. HUNDREDS OF E-MAILS THAT i REQUIRE. inbox, drafts, sent, trash, everything gone. Can you help to res… (read more)

LOGGED ON TO THUNDERBIRD E-MAIL ACCOUNT. EVERYTHING HAD BED DELETED. HUNDREDS OF E-MAILS THAT i REQUIRE. inbox, drafts, sent, trash, everything gone. Can you help to restore my e-mail items?

Asked by stanadam 7 months ago

Last reply by Wayne Mery 7 months ago