Repeated freezing/crashes with Firefox browser despite refreshes/new installs

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing… (read more)

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Asked by mozillauser1234 2 weeks ago

Last reply by mozillauser1234 6 hours ago

Firefox scaling on Retina Macbook vs External 1080P display

On my Macbook Air M1, Firefox's UI and default scaling is perfect on my Retina display, but if I move the window to my external Philips 1080P monitor, some - but not all … (read more)

On my Macbook Air M1, Firefox's UI and default scaling is perfect on my Retina display, but if I move the window to my external Philips 1080P monitor, some - but not all - interface elements are very over-sized, which makes Firefox unuseable on any external monitor I connect. (I have tested this with multiple other monitors)

Asked by joe.blurton 2 days ago

Last reply by joe.blurton 2 days ago

Lost all sub folders beneath the folder Archives

Hello Thunderbird users! Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back? I tried the following: Clicked o… (read more)

Hello Thunderbird users!

Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back?

I tried the following:

The strange thing is I also don't see any .sbd or .msf files, with one of the names he mentions, under the directory Mail (in the profile directory). How can they suddenly disappear or be deleted?


If someone knows how to get the folders (with the e-mails) back, that would be very much appreciated!

Asked by j.verhoeckx 1 week ago

Last reply by j.verhoeckx 13 hours ago

All emails disappeared after the web server was changed

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same em… (read more)

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same email address as i had with the previous provider and also using in the Thunderbrid. I could still see all the emails but Thunderbird asked me for a new password. Things were ok up to this point but when i entered the new password, all of a sudden all the emails of that account disappeared. Surprisingly when i try to search something using search toolbox, Thunderbird shows me result from all the emails that are disappeared.

I believe emails are still there but disappeared due to some glitch & that need to be fixed in the code. Can anyone please provide me a work around or development can fix this bug & release a new version ?

Thanks Farhan

Asked by Farhan 1 week ago

Last reply by Farhan 1 day ago

firefox container tab minify

in google and in other browsers when you have multiple tabs in a container you have an option to minify all tabs in the container. is there a similar feature for firefox… (read more)

in google and in other browsers when you have multiple tabs in a container you have an option to minify all tabs in the container. is there a similar feature for firefox,

thank you!

Asked by Mousica 6 days ago

Last reply by Mousica 5 days ago

Renamed a folder and the is not showing now

I renamed a folder and now the folder is not showing. As the folders contains few emails and I want to those back, tried restarting the thunderbird many times. Let me kno… (read more)

I renamed a folder and now the folder is not showing. As the folders contains few emails and I want to those back, tried restarting the thunderbird many times. Let me know if faced the same before and found a solution for it.

Asked by vivedha_r 3 days ago

Last reply by vivedha_r 1 day ago

Difference between Address Book and Card Book?

As a longtime user of Thunderbird, I am very familiar with the Address Book. But a couple of years ago, "Cardbook" showed up on my Menu bar. It started out the same as th… (read more)

As a longtime user of Thunderbird, I am very familiar with the Address Book. But a couple of years ago, "Cardbook" showed up on my Menu bar. It started out the same as the Address Book, but they are no longer identical. For example, in Cardbook my son's entry has one email address; in Address Book, he has four. What are the differences, and which one should I be using? This is of particular concern to me because I just synced my Address Books between devices using BirdieSync, and it wiped out a very important contact out of my Address Book. Luckily it was still there in the CardBook, but I don't want to lose my contacts in either.

Asked by yzlde55xck7g 6 days ago

Last reply by yzlde55xck7g 6 days ago

[Firefox Memory Leak

Hi, I recently facing an issue that the Firefox browser randomly maxed out my RAM and went unresponsive. Like the screenshot below, I am only trying to open Facebook a… (read more)

Hi,

I recently facing an issue that the Firefox browser randomly maxed out my RAM and went unresponsive. Like the screenshot below, I am only trying to open Facebook and Instagram, 2 tabs.

I have tried to open about:memory and about:processes to monitor but it just went unresponsive and both the monitoring just hanged.

Have no idea why the Firefox process taking up so much RAM. Need help.

Asked by icefire94 1 week ago

Last reply by icefire94 5 days ago

Junk filters always put a user in spam

Hi, I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doe… (read more)

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Asked by laurent11 1 week ago

Last reply by laurent11 6 days ago

설치한 부가기능(확장프로그램)을 사용할 수가 없습니다. unable show me add-on program

확장프로그램을 설치했는데, 원래 대로라면 브라우저 상단 주소창 옆 도구 모음에 설치한 확장프로그램의 아이콘이 나타나야 하나 나타나지 않고 있습니다. '도구 모음 사용자 지정'으로 들어가서 직접 추가하려고 해도 추가할 수 있는 아이콘이 나타나지 않습니다. 이 외의 방법으로 사용할 수 있는 방법을 아무것도 … (read more)

확장프로그램을 설치했는데, 원래 대로라면 브라우저 상단 주소창 옆 도구 모음에 설치한 확장프로그램의 아이콘이 나타나야 하나 나타나지 않고 있습니다. '도구 모음 사용자 지정'으로 들어가서 직접 추가하려고 해도 추가할 수 있는 아이콘이 나타나지 않습니다. 이 외의 방법으로 사용할 수 있는 방법을 아무것도 찾을 수가 없는데 대체 어디서 어떻게 찾아서 어떻게 사용해야 합니까?

i installed a add-on program however this icon for using is not shown on browser's menu bar. there is not on personal setting, so i cannot find how do myself. wat should i do?

Asked by kotacji 2 days ago

Last reply by kotacji 2 days ago

account password in thunderbird

I have been using 4 email accounts with TB for years now with no problems - 2 use IMAP gmail accounts and two POP mail accounts. In the last week, when I open TB (on a ma… (read more)

I have been using 4 email accounts with TB for years now with no problems - 2 use IMAP gmail accounts and two POP mail accounts. In the last week, when I open TB (on a mac OS10.15.7) I am asked to enter the password for these two accounts. I have not changed the passwords for these two accounts anywhere else so I don't know why TB suddenly wants me to enter them. No matter what password I enter here, I am told the login failed and am asked to enter a new password. I enter a new password and go back to being asked for passwords again.

What password is TB looking for? Where is it stored so that I can look for it? When I go to Settings/Privacy and security/Saved passwords only passwords for the two gmail accounts are shown. Where can I find the passwords for the POP Mail Server and how do I reset them?

Asked by hunterbr 1 week ago

Last reply by hunterbr 6 days ago

scheduled task running

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long … (read more)

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long code.

its not listed in my scheduled tasks, eyt runs every 10min. only thing close to firefox would be thrunderbird, but iirc, mozilla and thunderbird are not longer the same company. either way. i need this thing to stop running every 10min.

Asked by Brett Isaacs 3 days ago

Last reply by Brett Isaacs 2 days ago

Thunderbird messages going astray

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. Wh… (read more)

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. What have I done wrong? Help

Asked by pl.killow 6 days ago

Last reply by pl.killow 5 days ago

0x80070057 and email pictures in ebay

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80… (read more)

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80070057. I have tried the suggested solutions in regedit but it does not work. 2. When I buy something on ebay they send me an email confirmation with a picture of the item purchased. When I go to print it the image disappears.

I am losing what hair that I have left as I am a senior citizen.

many thanks in anticipation. kr David

Asked by Rev Shep 1 week ago

Last reply by Rev Shep 4 days ago

Mac Firefox doesn't remember last position

I'm using FF on a Mac Mini, Sonoma, and for the last few days FF doesn't open in the same position it was in when I closed it. When I open FF it's about half of the size… (read more)

I'm using FF on a Mac Mini, Sonoma, and for the last few days FF doesn't open in the same position it was in when I closed it. When I open FF it's about half of the size it was when I closed it. I then drag a corner to the size FF I want, but this is a very new issue.

Asked by Michael Jonas 3 days ago

Last reply by Michael Jonas 2 days ago

Link Previews

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the previe… (read more)

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

Asked by m267 1 week ago

Last reply by m267 6 days ago

Calendar not syncing

One of my calendars is not syncing. The same account (O365) also is not syncing the sub-folders. Not sure what setting may be off. I added some events from Outlook for… (read more)

One of my calendars is not syncing. The same account (O365) also is not syncing the sub-folders.

Not sure what setting may be off.

I added some events from Outlook for Android on my phone sync'd to the same account. But they don't seem to appear, although they are on Outlook Web Access on the browser on my Windows machine.

Asked by Eric Gombrich 1 week ago

Last reply by Eric Gombrich 5 days ago

wrong message content

Opened TB 115.11.0 (64 bit) this am A compact procedure started up. I am now left with a message whose subject is quite different from the content The next message has ju… (read more)

Opened TB 115.11.0 (64 bit) this am A compact procedure started up. I am now left with a message whose subject is quite different from the content The next message has just come through - apparently no problem, but the original error remains. See screenshot. Not sure what to do next!

Asked by bhague 21 hours ago

Last reply by bhague 19 hours ago