Repeated freezing/crashes with Firefox browser despite refreshes/new installs

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing… (read more)

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Asked by mozillauser1234 2 weeks ago

Last reply by mozillauser1234 15 minutes ago

how do i remove the mute tab button when hovering over tabs with audio playing

I often have many tabs open (25+) I have made it so tab shrink way more then normal (I like the way chrome handles tabs where they basically just shrink infinitely. Fire… (read more)

I often have many tabs open (25+) I have made it so tab shrink way more then normal (I like the way chrome handles tabs where they basically just shrink infinitely. Firefox doesn't do it's even with my twerks but ohwell.)

so when i want to click on a tab with audio playing at a small size i often mute the tab instead of clicking on the tab

Where and how can i remove the mute button that appears when hovering over tabs with audio playing?

I have never found that mute button useful so removing it will not impact me

Asked by andreasdevantier 1 week ago

Last reply by andreasdevantier 26 minutes ago

Cannot delete emails from Microsoft 365 email account

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account. On attempting to delete an email, the following message is displayed: "The curre… (read more)

Hi, As the title suggests, I am unable to delete emails from my work Microsoft account.

On attempting to delete an email, the following message is displayed:

"The current operation on "Inbox" did not succeed. The mail server for account [email] responded: [TRYCREATE] The destination mailbox could not be found."

Checking the account settings, it seems Thunderbird cannot see the "Deleted Items" folder (it only shows Inbox and Drafts). I have attached images to show what I mean, comparing with a personal Microsoft/Outlook account where it sends deleted email to the correct place.

Using the latest Thunderbird version that is available on the Microsoft Store version on Windows 11. (115.9.0) I have tried removing and re-adding the account yet the problem persists. Any troubleshooting ideas welcome!

Asked by NDav02 41 minutes ago

Write always gives me a From address that is not the one from the account set as default

Hello. I have a Zen Internet account set as my default account, but, when I go to write an email, the From address is based on my own domain barkas.co.uk, with the Zen ad… (read more)

Hello. I have a Zen Internet account set as my default account, but, when I go to write an email, the From address is based on my own domain barkas.co.uk, with the Zen address after it (see screenshot,) and I have to manually change it to my Zen email address from the dropdown address menu. Why is this and how do I stop it?

Asked by Tombarkas 1 hour ago

Thunderbird Export does not include "Local Folder" only Profile!?

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! Thi… (read more)

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! This is wrong! The export tool should export everything! "The best way to learn -- is learn the Hard Way" -mdc

Asked by maddogcolli 6 hours ago

Last reply by maddogcolli 1 hour ago

Open previous windows and tabs are not working on restart

When I restarted my PC and opened Firefox only 1 tab Open previous windows and tabs. All the other 6 disappeared. I opened 3 additional tabs, closed Firefox, and reopene… (read more)

When I restarted my PC and opened Firefox only 1 tab Open previous windows and tabs. All the other 6 disappeared. I opened 3 additional tabs, closed Firefox, and reopened Firefox and only the one same tab was there from the previous session. Why does the feature not work properly?

Asked by Robert 1 hour ago

Editing contacts

I am trying to switch from Google to Firefox, but I still use my Google email. I uploaded my contacts from Google to Firefox, but I am trying to edit my own contact info … (read more)

I am trying to switch from Google to Firefox, but I still use my Google email. I uploaded my contacts from Google to Firefox, but I am trying to edit my own contact info in Gmail contacts, but when I click the edit button, nothing happens. Do I need to edit it in Firefox, and will that edit migrate back to Gmail? Why can't I edit it in my Gmail contacts (in the Gmail right-hand toolbar), and it will update my Firefox contacts automatically?

If you are going to require "A" file type, fucking say what type it has to be and provide a converter or screenshot tool! I Tried .Docx and PDF. Word does not save to PNG or JPEG so they are not an option.

AT THIS POINT, I AM STRONGLY RECONSIDERING SWITCHING FIREFOX!!!!!!

Asked by rexanderson007 2 hours ago

Top of url dropdown is cut off

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser wind… (read more)

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

Asked by ltstar 5 hours ago

Last reply by ltstar 2 hours ago

"lost" emails until today.

using 115.10.1 for emails... each day there are plenty so i pile them up into one place until the folder reaches a size or a date and then we start over. yesterday, the p… (read more)

using 115.10.1 for emails... each day there are plenty so i pile them up into one place until the folder reaches a size or a date and then we start over. yesterday, the pc updated and almost immediately the search was gone. i would type abc on the search bar and it would take for ever to scan through the messages. then i would click on the email i wanted but something else would open up in the message pane... https://support.microsoft.com/en-us/topic/may-14-2024-kb5037768-os-builds-19044-4412-and-19045-4412-cb676101-1641-4a6c-b512-8b277606c6e3 https://support.microsoft.com/en-us/topic/kb5034441-windows-recovery-environment-update-for-windows-10-version-21h2-and-22h2-january-9-2024-62c04204-aaa5-4fee-a02a-2fdea17075a8

today, i guess, it crashed completely . it started by firing of a warning that not enough space is provided which was not true, then it downloaded 10 messages at once... after a while, the message pane was lost. you click on an email and nothing. it selects it but nothing shows up. blank screen. double click, also opens a new blank tab. fearing a totally corrupt database or even a re-install i pressed repair on the folder. took ages. now, though, i have the profile folder in my PC intact, but TB refuses to load it. i only see the 20 emails i got lately. like starting a new profile all over again...

Asked by george 22 hours ago

Last reply by george 2 hours ago

Account Actions does not exit in menu.

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but … (read more)

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but no way to remove it so far. I have used Thunderbird for near 10 years and usually there is the Account Actions menu item. I see all settings its should be right under the item Return Receipts. But nothing is there.

Thank You for the help.

Asked by Argus C 2 hours ago

Last reply by Argus C 2 hours ago

mic and speakers stopped working

As of Wednesday afternoon my internal/system mic and speakers are no longer working with FireFox. Geek Squad says it's a problem with FireFox. I'm running Win11 on a Dell… (read more)

As of Wednesday afternoon my internal/system mic and speakers are no longer working with FireFox. Geek Squad says it's a problem with FireFox. I'm running Win11 on a Dell laptop that's about a year old. Firefox is up to date, and Windows should be as well.

Asked by cs.edwards 2 hours ago

Thunderbird does not recognize my email address as "Me"

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they … (read more)

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they are displayed like anyone else's email.

Been using TB for over a decade and cannot for the life of me figure this out.

Any help is appreciated.

Asked by tenkara39 2 hours ago

Going to ask again (can't open attachments)

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it befor… (read more)

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it before sending.

C:\Users\***\Desktop\*****.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

What is a helper application and how do I fix this?

Thank you

Asked by tseabrook 3 hours ago

Last reply by tseabrook 2 hours ago

Crashed Drive: What folder/file contains my Thunderbird info (folders, layout, etc)?

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appda… (read more)

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Asked by mark550 1 week ago

Last reply by mark550 3 hours ago

Still get automatic start of browser with donation request after donation

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received… (read more)

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

Asked by pauljohnston1957 19 hours ago

Last reply by pauljohnston1957 3 hours ago