All Products Support Forum

As of Wednesday afternoon my internal/system mic and speakers are no longer working with FireFox. Geek Squad says it's a problem with FireFox. I'm running Win11 on a Dell laptop that's about a year old. Firefox is up to date, and Windows should be as well.

Since yesterday, Thunderbird will not connect to my TalkTalk IMAP mail server unless I switch on a VPN. This is inconvenient. I have no problems accessing my emails through TalkTalk's online mail service, which doesn't happen when the server is down.

It's pretty self explanatory. I have three different email address configured within Thunderbird and it does not recognize any of them as "Me". Within each account, they are displayed like anyone else's email.

Been using TB for over a decade and cannot for the life of me figure this out.

Any help is appreciated.

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it before sending.

C:\Users\***\Desktop\*****.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

What is a helper application and how do I fix this?

Thank you

how do I change the "from" and "subject" font appearance in thunderbird inbox list view? They are currently a little bizzare with the sender appearing smaller than the subject line etc. I am not familliar with .css file settings and so will need to be considered a simpleton with any explanations. Any aswers I have seen refer to fire fox and assume that I know how to create the changes required or add a .css file somewhere. Thanks in advance. I attach a screen shot of my current inbox view . Hope this explains my problem.

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but no way to remove it so far. I have used Thunderbird for near 10 years and usually there is the Account Actions menu item. I see all settings its should be right under the item Return Receipts. But nothing is there.

Thank You for the help.

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Hi After the latest update, the address bar dissapears everytime I click on it to type in an address. It gets hidden behind previous addresses I visited. Completely unusable. I have no idea why it is so bad and how to fix, please help. Thanks

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

I often have many tabs open (25+) I have made it so tab shrink way more then normal (I like the way chrome handles tabs where they basically just shrink infinitely. Firefox doesn't do it's even with my twerks but ohwell.)

so when i want to click on a tab with audio playing at a small size i often mute the tab instead of clicking on the tab

Where and how can i remove the mute button that appears when hovering over tabs with audio playing?

I have never found that mute button useful so removing it will not impact me

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Hi!

Trying to use Thunderbird to connect to my hotmail account but get an error message that says I can't log into "server" due to the prefs or login details are wrong. Have tried to search around for answers but can't see that anything is wrong. Any idea what to do? Use windows 10 professional.

I keep getting these notifications, and because they relate to Bitwarden" I'm very reluctant to just click on the "accept" button in the message because of the possibility of a scam and the exposure it may create.

Is the notification genuine? How do I know? How can I update Firefox settings to achieve the same result without responding to the notification?

Bit paranoid I accept, but better careful than having regrets! Thks

My mails are automatically corrupted or deleted from system.

Before my mail corrupted i had try to make folders for inbox mails and during this process my some of mails are automatically deleted lr corrupted.

How can i resolve this issue Please guide me

Firefox 126 has changed the tabbar tab background handling and I cannot find a way to get my graphical tab background back for the selected tab. The left image shows FF 125.3; the left 126.0, which installed itself yesterday. In the userchrome for the old Firefox I have:

    #TabsToolbar:not(:-moz-lwtheme) .tabbrowser-tab .tab-content
 {
   background-image: url("file:///D:/System Graphics/Toolbar Backgrounds/rgsweeve - 000.bmp") !important;
 }
  #TabsToolbar:not(:-moz-lwtheme) .tabbrowser-tab .tab-content[selected="true"]
 {
   background-image: url("file:///D:/System Graphics/Toolbar Backgrounds/rgsweeve - 040.bmp") !important;
 }

This gave me the differentiated selected and unselected tabs but does not work for the selected tab in the new Firefox. Any ideas how I have to specify this now?

[I am making this post using the older version of Firefox. If I get some suggestions I'll reinstall the newer version (actually turn auto update back on) and try them out. Thanks.]

I used the Export tool thinking All my email files would be exported, not true! Only your "Profile" is exported! The export tool does not include your "Local" folder! This is wrong! The export tool should export everything! "The best way to learn -- is learn the Hard Way" -mdc