All Products Support Forum

Hi,

Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show.

I want the previous behavior back so that I only need to type a few characters and then choose one of the suggested bookmarks in the list of results. Now, I need to keep typing a lot more characters/words before the 1 bookmark I want shows up. Sometimes I can’t recall enough of the full URL so the bookmark I want never shows up.

This is a big downgrade in the user experience. Is there a setting to go back to the previous behavior?

Regards.

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

I have used Firefox for years and had AVG free antivirus installed also for years. Tonight I had a popup window open from AVG informing me that AVG no longer support Firefox and have uninstalled their antivirus addon with immediate effect.

Does anyone know of a Free antivirus program that is any good and still supports Firefox?

v115.7.0 I have been a user and contributor for years. OS is still Win7. I have had a IMAP connection to Comcast for years, now it will not connect. I have made sure I am using the correct password. When I start thunderbird, a secondary window pops up with the error message unable to connect. WEnt thru lots of posts but no results. One interesting said to disable IPV6 security option, but the way they described the fix was to access thry the EDIT menu then Preferences, but my system does not have Preferences under Edit.

Rich Dolan Richard.dolan@gmail.com

When I open the Manage Bookmarks in Firefox I have thousands (not exaggerating) of recently bookmarked items. How to I delete all of them? I think I turned that feature off via the browser.bookmarks.showRecentlyBookmarked. I changed it from True to False I have tried deleting them one by one but it seems like they recreate and I am not making any progress deleting. How do I delete all of them?

Thank you.

Im using Thunderbird Beta release. Starting last week, my PC would become extremely slow, to the point it would nearly come to a complete halt. After digging around, I realized it was due to excessively large Thunderbird NSTMP files that were being created. I would delete them and the speed would improve. But then a while later, the NSTMP files reappear and gobble up all my Harddisk again. Part of the issue is the sheer large size of the file, which will consume all available space on my HD, which at present is 600GB. But it also eats up all my RAM so my system slows down til the NSTMP file is fully built.

I use this as imap with Gmail installed on a PC with a 1TB SSD

Today after my pc started slowing again, I started poking around and noticed my main Inbox is massive, 29GB, which there is no chance its that large. All Mail is only 1GB to give perspective

This has been going on about a week.

I tried repairing my inboxes and other folders, but that does not seem to have helped.

I am assisting my friend Lindsay in aged care to enable him to continue to use Thunderbird for email. Currently TB will receive mail but unable to send.

This is complicated in that Lindsay is paying iPrimus.com.au a monthly fee to enable him to use an old email address xx@bluep.com. I can log in to the iPrimus web portal to send and receive xx@bluep.com emails, https://webmail.iprimus.com.au/?_task=mail&_mbox=INBOX.

I downloaded Thunderbird version 115.6.0 (64-bit) on my pc this morning and the Auto Set Up configured mail.bluep.com as the incoming (POP) and outgoing (SMTO) servers. Mail is coming in but not sending.

I changed the outgoing server to smtp.iprimus.com.au, default port 587 however messages still cannot be sent and Thunderbird shows that smtp settings must be reconfigured.

I spoke this morning to iPrimus Tech Support who advised the default smtp port should be 25, not 587. However I have found that resetting the smtp port to 25 does not enable emails to send.

Note that I have previously set the smtp port to 587 which enabled sending on non ISP connections. This ability would be required as Lindsay is using whatever Wi-Fi service is available in the facility.

iPrimus Tech Support have suggested I should contact Thunderbird (Mozilla) about this problem.

Can you advise Thunderbird server settings for this situation.

Thanks for you assistance. Regards, Peter M

I've had Thunderbird for a long time, but today, when I opened it, I got the set up page. Both email accounts (earthlink and gmail) were gone, along with all the saved email folders. Running Lenovo PC, Windows 10, latest release of Thunderbird (115.7.0, 64 bit).

Also, I can't send emails through earthlink, Just get the "sending message" window (that never goes away).

I have been successfully using Thunderbird for many years. In the last year or so I have been noticing that occasionally one of my sent emails gets corrupted such that the email body starts showing html text and the email subject header is changed to another email header that exists in the same folder but is unrelated to the email body. When I check the corrupted email from the Gmail web user interface, the email is not corrupted. I tried repairing the folder but to no avail.

I attach an example of a corrupted email below:

From Content-Type: multipart/alternative; boundary="------------NlJPhaGMpTt1f7wbEHlOvxNE" Message-ID: <4bf83075-b571-4214-921b-09f4582e6e58@jesuit.org.mt> Date: Thu, 4 Jan 2024 10:25:56 +0100 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird Subject: Re: Minutes of SCPC Meeting Content-Language: en-GB To: Charlotte Attard <charlotte.attard@staloysius.edu.mt> References: <AM9PR10MB487111674D307583B8DB6AD3D195A@AM9PR10MB4871.EURPRD10.PROD.OUTLOOK.COM> <AM9PR10MB487106F96E9E404BDA477808D167A@AM9PR10MB4871.EURPRD10.PROD.OUTLOOK.COM> From: Stephen Scerri <stephen.scerri@jesuit.org.mt> In-Reply-To: <AM9PR10MB487106F96E9E404BDA477808D167A@AM9PR10MB4871.EURPRD10.PROD.OUTLOOK.COM>

This is a multi-part message in MIME format.

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit

Yes Charlotte - please proceed - sorry for delay

S

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, including the pinned ones. The last time I closed Firefox, there was only one window open.

I have already tried these ideas to restore the tabs:

• CTRL+SHIFT+T: Does nothing
• CTRL+SHIFT+N: Does nothing
• Three bar menu -> History -> Recently closed tabs: The list is empty
• Three bar menu -> History -> Recently closed windows: The option is greyed out
• Three bar menu -> History -> Restore previous session: The option does not exist in the menu
• Open user profile folder and open sessionstore-backups folder: There are three files named "previous.jsonlz4", "recovery.baklz4" and "recovery.baklz4". They are each 2KB and contain only an empty tab with the URL "about:home". There are three additional files starting with "upgrade" but they are from too long ago, so they don't contain the tabs I require.

The contents of these tabs are vitally important for my work, so this is causing me significant stress. If anyone can suggest ways to recover my previous tab beyond the documented fixes, I would greatly appreciate it. Thank you so much to anyone who can help!

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

When running Thunderbird in Dark Mode, the message pane (that shows the message when you select it from your inbox) still has a white background. This makes perfect sense, because a dark background can easily mess up HTML mails.

Which I know because the compose / reply window does have a dark background, making it all but impossible to read what you're replying to if it was a HTML mail.

I would like to set the view and reply window to use the same background. Can this be achieved or is this a bug?

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve.

Only when I receive emails from one specific recipient and I go to reply to them, the font size is suddenly really large, and the spacing between new lines is huge.

Even if I set the font options to the same as if I was replying to a different recipient or creating a new message, it still appears really large.

What's worse is even if I make all these adjustments and get the font size and formatting looking okay, the actual sent message is even more out of whack and has all these spacing problems.

Does anyone know what might be going on? No other mail client I use experiences this issue whatsoever, and this issue is only occuring with this recipient.

Enabling my incoming emails. This has been failing for weeks. I reset my account with thunderbird and made a donation (thinking that was the problem) but I am still not receiving incoming emails. Tried and checked all my account settings - cannot find what the problem is. Please help.