Thunderbird

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says i… (read more)

Using Thunderbird on Linux I cannot delete any local folders, when I try to delete them I get more copies of the folders on reopening Thunderbird, after the system says it is "not responding" and I close it down. I have tried several times and now have multiple copies of the local folders I've tried to delete.

Asked by barnetoaklea 5 days ago

Last reply by Matt 4 hours ago

Web links in emails no longer work

As of this morning, I'm unable to click on links in emails and have the URL open in my default browser. When I click such a link, the menu bar darkens as the mouse butto… (read more)

As of this morning, I'm unable to click on links in emails and have the URL open in my default browser. When I click such a link, the menu bar darkens as the mouse button is down, and lightens when the mouse button is released. Nothing else seems to happen.

I hope you can help; this is a major problem.

Asked by BillTreloar 3 days ago

Last reply by Matt 4 hours ago

Not able to open Calendar, but "Today Panel" works.

Hi Everyone! I am currently on Thunderbird 115.10.1 (64-bit) and for a few days now, I can't open the calendar tab. The "Today Pane" is working and showing events though… (read more)

Hi Everyone!

I am currently on Thunderbird 115.10.1 (64-bit) and for a few days now, I can't open the calendar tab. The "Today Pane" is working and showing events though.

When going to "View" the items "Calendar" and "Tasks" are greyed out though.

Any idea on how to get the calendar back? The company will move us all to Exchange and Outlook soon, so I thought I might "survive", but it is pretty impractical have to open my calendars separately in the browser. You only notice how often you use something, when you don't have it. ;-)

Asked by Holch 3 days ago

Last reply by Matt 4 hours ago

New email colours

Hi, Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however … (read more)

Hi,

Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right.

How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option).

Thanks

Asked by ciaran5000 3 days ago

Last reply by Matt 4 hours ago

Lost all sub folders beneath the folder Archives

Hello Thunderbird users! Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back? I tried the following: Clicked o… (read more)

Hello Thunderbird users!

Today my father lost all the sub folders below the folder Archives. Doe anybody know how to get them back?

I tried the following:

The strange thing is I also don't see any .sbd or .msf files, with one of the names he mentions, under the directory Mail (in the profile directory). How can they suddenly disappear or be deleted?


If someone knows how to get the folders (with the e-mails) back, that would be very much appreciated!

Asked by j.verhoeckx 3 days ago

Last reply by Matt 4 hours ago

0x80070057 and email pictures in ebay

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80… (read more)

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80070057. I have tried the suggested solutions in regedit but it does not work. 2. When I buy something on ebay they send me an email confirmation with a picture of the item purchased. When I go to print it the image disappears.

I am losing what hair that I have left as I am a senior citizen.

many thanks in anticipation. kr David

Asked by Rev Shep 3 days ago

Last reply by Matt 5 hours ago

Adding a PNG background to emails produces a "collage" of pictures rather than a single picture

I added a PNG picture as a background to my emails. Instead of a single background picture, it produces a collage (can't think of another word) of multiple copies of the… (read more)

I added a PNG picture as a background to my emails. Instead of a single background picture, it produces a collage (can't think of another word) of multiple copies of the same picture. Any way to just get a single picture?

Asked by PathMan 4 days ago

Last reply by Matt 5 hours ago

Missing Folders O365

I'm setting up Thunderbird for the 1st time with multiple email and calendar accounts. One of the accounts, an O365 account, is not setting-up the sub-folders. I was al… (read more)

I'm setting up Thunderbird for the 1st time with multiple email and calendar accounts.

One of the accounts, an O365 account, is not setting-up the sub-folders.

I was also having issues with the same account's calendar and have implemented Tbsync Account Manager from the add-in and that seems to have fixed it.

Now on to the folders issue. The only folders appearing are the Inbox and Trash.

Any suggestions?

Asked by Eric Gombrich 2 days ago

Last reply by Matt 5 hours ago

Having problems with Thunderbird + Gmail : Want copying behaviour, am getting moving instead

I access a Gmail account with Thunderbird from browsers on differing machines. I also tried using Thunderbird itself to access the mail in Gmail. So we have three diffe… (read more)

I access a Gmail account with Thunderbird from browsers on differing machines. I also tried using Thunderbird itself to access the mail in Gmail.

So we have three different pieces here: A) Gmail account itself B) Thunderbird's view of the gmail account C) Thunderbird's local folders

What I was expecting was:

1) Thunderbird would pull copies of info on gmail (A) to Thunderbird's view of gmail account (B).

2) I would drag and drop folders or emails into the local folders (C) from Thunderbird's view of gmail account (B)

3) I would end up with gmail itself (A) having the email, Thunderbirds view of gmail account (B), and a copy in local folders (C).

You'll ask "Was it IMAP or SMTP/POP?". I entered the info in TB for the IMAP. There is SMTP information too that I see in TB. However, on gmail's settings on gmail itself says IMAP is disabled. POP is not disabled.


What I've got is confusion and things not where I expected.

1) I had Thunderbird pull info to its version of the gmail. 2) I dragged and dropped things (folders and emails) into local folders thinking I was making copies

Instead of what I expected, I ended up with:

Gmail account (A): All the tags somehow got pulled and the email is all sitting (I think maybe) in 'All Mail'. Not sure as there are hundreds of emails to look at an I think some things have been taken out of gmail.

Thunderbird's version of gmail account (B): Had a lot of email from gmail that had identical folders under the account in TB. Now those folders under TB's version of the email from gmail are empty.

Thunderbird's local folders (C): I think all the missing email from both gmail (A) and Thunderbird's version of the gmail account B) are now in local folders.

That's very much not the outcome I was looking for. I also was unclear was whether folders under the gmail account in Thunderbird were (in fact) local... the presence of the 'local folders' separately left me unsure.

I haven't used a mail client for personal use for a decade or more now. I use webmail (gmail). However, I wanted to do what I would have done in the old days - I wanted to pull down a copy of everything in gmail and save it (back when, it would have been as a .PST).

Mostly I was hoping for: I) Gmail mail is left on gmail. II) TB's version of the gmail account holds a copy of everything in gmail III) and I can backup, with a structure similar to gmail being preserved, a local repository (in whatever the right export format is these days) IV) If I'm in Thunderbird, I can send an email via gmail

I believe I can get every email that was messed up on gmail back there with some work. What I don't know is how to do what I want to do , as described immediately above. (Items I, II, III, and IV)

How can I do those things?

And are the folders under the gmail account representation in Thunderbird actually local? If so, why is there also local folders?

Asked by Tom Barclay 16 hours ago

Last reply by Matt 5 hours ago

Can't set up Yahoo email account (details below)

Hello, I am trying to sign in to my Yahoo email account in Thunderbird. I enter my email address, and my password (double checking it's correct), then I click Continue,… (read more)

Hello,

I am trying to sign in to my Yahoo email account in Thunderbird. I enter my email address, and my password (double checking it's correct), then I click Continue, then it finds a POP3 configuration for my email address. Then I click Done, and it stays stuck on "Checking Password", until ultimately it tells me "Unable to log in at server. Probably wrong configuration, username, or password."

Aside from this, I would like to store all my emails on the server (using IMAP?) and not on my computer using POP3. So when I go to configure IMAP manually and try to type in the values on this page ( https://help.yahoo.com/kb/SLN4075.html ) (although the fields don't exactly match), I type everything in and the "Done" button is greyed out so I can't even continue.

I found one other topic but they got farther than I did and they got to the Yahoo sign in screen which I did not, and they are using OAuth2 which I don't think I am, but I'm not sure.

Does anyone know how I can fix this and set up my Yahoo account with Thunderbird?

Thank you,

Michael Murrin

Asked by michaelmurrinmusic 13 hours ago

Last reply by Matt 5 hours ago

Bookmarks etc not Syncing w/ FF Sync to Mac OS

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging … (read more)

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Asked by darintenb 3 days ago

Last reply by cor-el 6 hours ago

how do i remove the mute tab button when hovering over tabs with audio playing

I often have many tabs open (25+) I have made it so tab shrink way more then normal (I like the way chrome handles tabs where they basically just shrink infinitely. Fire… (read more)

I often have many tabs open (25+) I have made it so tab shrink way more then normal (I like the way chrome handles tabs where they basically just shrink infinitely. Firefox doesn't do it's even with my twerks but ohwell.)

so when i want to click on a tab with audio playing at a small size i often mute the tab instead of clicking on the tab

Where and how can i remove the mute button that appears when hovering over tabs with audio playing?

I have never found that mute button useful so removing it will not impact me

Asked by andreasdevantier 1 day ago

Last reply by cor-el 6 hours ago

No connection to the SMTP server of AWS SES possible (authentication method)

I am currently trying to set up extra SMTP servers for additional identities in my e-mail account. I would like to use the Amazon service for this. However, as soon as I… (read more)

I am currently trying to set up extra SMTP servers for additional identities in my e-mail account. I would like to use the Amazon service for this.

However, as soon as I try to send an email with the data provided by AWS, I get an error message:

"Sending of the message failed. The Outgoing server (SMTP) <ses-smtp-server-url> does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'."

Changing the "Authentication method" did not work either. If I enter the same data in gmail as "Send mail as" (the equivalent to the extra identity of Thunderbird), the connection in the GUI of gmail works without any problems and I can send e-mails via it. So it can't be the data or the configuration of the SES.

I am afraid that Thunderbird does not yet support the newer protocols that SES requires. Does anyone here have any ideas?

Server: <ses-smtp-server-url> Port 587 Connection security: STARTTLS Auth. method: Encrypted password User Name: <username>

Asked by komandar 14 hours ago

Last reply by Matt 6 hours ago

Firefox Bookmarks not found on offline hard drive.

A bit desperate here. Windows crashed with no chance of repairing the installation. Hard drive And all files on it are accessible. Firefox had thousands of bookmarks for … (read more)

A bit desperate here. Windows crashed with no chance of repairing the installation. Hard drive And all files on it are accessible. Firefox had thousands of bookmarks for a very important project.

There seems to be no Firefox profile on the drive. Searched in hidden folders as well. Certainly not where it’s supposed to be: …\AppData\Roaming\Mozilla\Firefox\Profiles

Search for all files on the drive, but there seems to be no SQLITE or JSON files related to Firefox.

Not even a folder anywhere in the drive called Mozilla or Firefox or Profiles or Profile (at least not in relation to Firefox).

There’s no file called places.sqlite or bookmarkbackups anywhere on the drive.

The drive itself seems to be in a good condition and all other files are there and accessible. The file system doesn’t seem to be corrupt And man thousands of bookmarks were there before windows crashed.

Also checked places in \Roaming\ Just in case, as sometimes it could be found there for some installations.

Nothing found anywhere so far. Seems like running out of options.

Any ideas would be greatly appreciated.

Thank you very much everybody for your time and attention.

Asked by PrivateTech 2 days ago

Last reply by cor-el 6 hours ago

Thunderbird Receives Messages on COX but CAN NOT Send them

bold text All of a sudden today Saturday the 11th Thunderbird stopped sending email on COX but it can receive them. It was working fine then all of a sudden the sending … (read more)

bold text All of a sudden today Saturday the 11th Thunderbird stopped sending email on COX but it can receive them. It was working fine then all of a sudden the sending of email stopped. At first I thought that is was Cox being down again, (I've had connection problems this week). But while I was trying to figure it out I received a number of emails. I tried sending a test email to myself usually they go right away but it did not go.

I called Cox. They tech connected to my computer, made some checks, (updated Thunderbird) and after about 20 minutes it started to send messages. 10 minutes later it stopped working AGAIN. This started a four hour telephone marathon with just about every level of service that Cox has. I ended up with Complete Care and while I was on the phone with him and he was connected to my computer the service tech from Cox who was here to check my signal and modem showed up. He tried to look at the problem and could not figure it out. Note I can send and receive mail from the COX email website but and only receive email in Thunderbird.

Cox tells me it is a Mozilla or Thunderbird problem I'm telling them it is not that it is a Cox problem because the server is SENDING me email to Thunderbird but the Cox INCOMING mail server it not connecting to Thunderbird to receive emails. They claim that because I can send and receive on the web page but can not send with Thunderbird. I'm telling them it is a Cox problem.

Anyone else have this issue? Anyone have a solution? I'm shutdown here with over a 25 year history of emails sitting in Thunderbird.

Al

Asked by Al6286 10 hours ago

Last reply by Matt 6 hours ago