All Products Support Forum

"Unable to connect to IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections." I do not have that option under Advanced Server Settings. I'm using POP3 mail server with Optusnet.

Firefox 126 has changed the tabbar tab background handling and I cannot find a way to get my graphical tab background back for the selected tab. The left image shows FF 125.3; the left 126.0, which installed itself yesterday. In the userchrome for the old Firefox I have:

    #TabsToolbar:not(:-moz-lwtheme) .tabbrowser-tab .tab-content
 {
   background-image: url("file:///D:/System Graphics/Toolbar Backgrounds/rgsweeve - 000.bmp") !important;
 }
  #TabsToolbar:not(:-moz-lwtheme) .tabbrowser-tab .tab-content[selected="true"]
 {
   background-image: url("file:///D:/System Graphics/Toolbar Backgrounds/rgsweeve - 040.bmp") !important;
 }

This gave me the differentiated selected and unselected tabs but does not work for the selected tab in the new Firefox. Any ideas how I have to specify this now?

[I am making this post using the older version of Firefox. If I get some suggestions I'll reinstall the newer version (actually turn auto update back on) and try them out. Thanks.]

My email recently migrated from Cox to Yahoo. I'm not happy about it. I can't wait until Thunderbird has an app! Anyway, I had to change my imap settings but now Thunderbird isn't taking my emails off the server. How do I do that? Thanks in advance, Allison

The blinking screen is on ebay but it just keeps on blinking. I have tried other programs and it only happens with this one and only with ebay. This is the new tab stuff: https://www.ebay.com/itm/401568771184?_trkparms=amclksrc%3DITM%26aid%3D777008%26algo%3DPERSONAL.TOPIC%26ao%3D1%26asc%3D265563%26meid%3D7245a46a376945799ec6d6e8ae3176fa%26pid%3D101967%26rk%3D1%26rkt%3D1%26itm%3D401568771184%26pmt%3D1%26noa%3D1%26pg%3D4375194%26algv%3DPersonalizedTopicsV2WithDynamicSizeRanker%26brand%3DFintie&_trksid=p4375194.c101967.m162920&_trkparms=parentrq%3A88a4a82d18f0ad8bbb523870fffffa70%7Cpageci%3Ab38440d1-149b-11ef-b242-1adf3ab78462%7Ciid%3A1%7Cvlpname%3Avlp_homepage&afsrc=1&mkevt=1&showcs=1

Thoughts?

How can I get back to being able to search for an old calendar event of up to 2 years ago, now that a recent Thunderbird update removed that ability and replaced it with the 7 search periods option box to the left of the 'contain' search window?

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro.

As recently as last Wednesday (15 May 24), everything was normal. Since yesterday (16 May), on the Wall Street Journal site, after I have logged in, I no longer have access to articles' comment threads. The Show Conversation button shows 0 comments (which is erroneous), and when I click the button, it changes to Hide Conversation (which is normal), but nothing else happens--just white space and no comments or comment text entry field.

On Fox News, the comment thread doesn't display, and there's not even displayed a link to a comment thread. Until yesterday, the thread normally displayed, but required login to comment. Since yesterday, logging in changes nothing: the comment thread still doesn't display at all.

On X (nee Twitter), when I click the login icon, I get the usual login box--but it's solid black with only a rotating arrow signifying "loading." It never finishes loading. An added fillip: X, as recently as last Wednesday, displayed in its usual black text on a white background. Now it displays as white text on a black background. I can click on X links sent to me and get that particular X post to display, but I cannot log in.

When I go to those sites in Edge, everything behaves normally: I have access to comment threads, and I can log in to X. One exception: X displays as white text on a black background on Edge, also. This doesn't seem to be an X thing, though; on my wife's laptop (Firefox 126.0), running WIn11Pro, her X display is the "normal" black text on white background.

I haven't changed any settings in Firefox. I do have a couple of ad blockers, and I've turned those off, one at a time and both together; that had no effect.

How can I get things back to normal in Firefox?

Thanks

Eric Hines

I have been given an email account as a board member of a local non-profit organization. I have tried but cannot get it to work in Thunderbird. It does, however, work on my Apple devices (iPad, iPhone & Watch). I'm missing important correspondence by not being able to get on my desktop. Any help will be greatly appreciated.

I was having issues with my laptop so I decided to do a System Restore to a previous date. Once completed, I opened Firefox and tried to restore previous sessions, but none were found. I also noticed that the shortcuts were blank, possibly uninstalled. I clicked on shortcuts and nothing opened. I downloaded Firefox again and reinstalled, but now I cannot restore my previous sessions. I tried to restore going to History>Manage History>Import and Backup>Restore>Choose File and selecting previous.jsonlz4 and recovery.jsonlz4 file with a date from last month, but again nothing happens. I searched around for answers, but only came across instructions to compress jsonlz4 file and decompress using mozlz4 without any instructions on how to use it.

What else can I do?

Windows 10 professional for workstations Firefox build 126.0

My browser auto updated today and after the refresh I found that the history under the address bar has been broken. It now displays only in part and over top of the address bar itself which as you can imagine is unusable. See image attached.

I entered troubleshoot mode and the problem went away. So I disabled all my extensions and addons, but the problem persists (when not in trouble shoot mode)

Any idea what could be causing this? It is hampering my ability to do my job.

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the default theme. I have sent an image of the old theme. The new theme is Aurora Australis. And the second image shows this Theme enabled. What gives? Carl

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Firefox updated last night while my headphones were plugged in. Now I cannot get website audio through the headphones in Firefox. None of the solutions from help forums have worked. Audio settings seem fine and headphones work on other browsers.

This is a recent change, and in fact I don't *think* there's a "missing message" problem after reading and watching for a couple of days. I *think* something has changed and Thunderbird reports having "downloaded x messages" even if it *just downloaded them a moment ago*.

So it may download 5 messages, then a few seconds later you hit the Get Messages button, and there are no actual new messages but it still reports "5 messages downloaded" but nothing new is shown. As of last week, it would have reported "there are no new messages" when you hit that button soon after having received messages.

So I think:

• there is no serious messages-missing problem
• there is a disconcerting issue with a change in how Thunderbird reports status where a message arrival state is "sticky" and for some duration after getting new messages it will re-report the count of the last receipt when asked to download when there are no new messages.

I could be wrong about either of these, but there's a definite change in a behavior that I'd gotten very accustomed to. It is alarming to hit the button, see a message regarding some number of new messages, and receive none.

I'm guessing others, like me, spent some time panicking, searching forums, repairing the inbox... I think I'm as interested in confirming that there isn't a bigger problem as I am in getting back to the accustomed behavior.

Hope this is useful; thanks for your attention!

Currently on 115.11.0 (64-bit) on Windows 11; first occurred at least one version prior.

Our web page uses wix.com When I enter https://wix.com I get the error below. How can this be fixed because I need to update the web page. The web page is for the Adams County Museum in Brighton Colorado Thank you If possible, pls email a fix to adamscountymuseum@gmail.com

An error occurred during a connection to www.wix.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hi there,

I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even open my notes. I tried using Kindle cloud on other browsers and everything works fine.

Any idea why my Kindle cloud functions are not working on Firefox?

Can't log in to Regions Bank Account. Message: "We can’t locate that page right now." after typing in password Works fine on other browsers.

Problem started Maybe around mid April. Have 5 computers: 2 running Windows 10, 2 running Windows 7 Professional, 1 running Linux

Problem occurs only on the computers running windows 7 Professional

Regards.

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

I just purchased a Google Pixel 8a, and needed to install the reader for my Yahoo Mail account. When I searched for Thunderbird for Android, I found Edison Mail+. How does that fit, or is this something I don't want?

Is there - yet - a Thunderbird for Android? If not what do you recommend? I had been using K-9 mail on my Pixel 6a (which, I had understood, was the forerunner of Thunderbird for Android), but it just doesn't want to install on the 8a.