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Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except for the address bar and, when I try to open any web pages, tabs at the top of the page. Any web page (as supposedly indicated in the address bar) is completely blank -- just white space. The "Open Application Menu" button is there and I get the drop down menu, but the only things I can access are Bookmarks, History, More Tools and Help. Cannot access Passwords or Add-ons and themes. I did a Malwarebytes search and found no problems. I uninstalled everything (Firefox and Mozilla Maintenance Service), deleted both files/folders, and, using MS Edge (which does load all web pages), downloaded a new Firefox Installer and, supposedly, Firefox went through the installation process and said it was installed. I clicked on the con on my desktop and Firefox open with same result -- address bar and (once I type in or select a suggested web address) tabs at top, but no web pages load and Open Application Menu only gives me access to Bookmarks, History, More Tools and Help. I am stumped. Is there anything in Windows I need to disable/enable to get my example of Firefox to work? If you need more info to suggest solutions, just ask. I am no tech wizard, so please be patient. Thanks.

Hi,

Firefox is not responding, not loading pages. It opens, but that is about it. If I start typing, it gives me suggestions, but then fails to load, even if I click on my bookmarks, nothing really happens. Even clicking on Settings, nothing happens. I tried with CCcleaner, restarted many times and closed firefox in Task manager. I would be so grateful for some help!

Kind regards, J.

Hi, sorry to bother you. I have been using Firefox for a number of years without any problem and it is still working fine on my phone. However on the PC it has completely stopped working. Bookmarks are still there, just completely dead. I have tried troubleshoot mode, uninstall and re-install and it is still the same. Would be very grateful if you can advise.

Many thanks in advance.

David

whenever I type "maps" and then hit enter it takes me to a maps.com. Is there a way to turn off only this specific suggestion (highlighted in yellow) or change it to google maps?

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Thanks.

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next.

https://bannergress.com/banner/self-similar-across-scale-24c4 The box in the upper left should be scrolling to display the whole picture. The problem is with every page of this site; I selected this particular page as an example.

scrolls on this computer: desktop Windows 10 Pro v 20H2 Firefox v 89.0.1

doesn't scroll on this computer: laptop Windows 10 Home v 20H2 Firefox v 89.0.1

What I've tried on the laptop so far (none of these solved the problem):

tried in a private browsing window

tried in Troubleshoot Mode

uninstalled Firefox deleted default profile folder (that was the only profile) deleted profiles.ini reinstalled Firefox

if i run https//morgdavfamtree.wordpress.com on firefox i don't get pictures on first page (do get with Chrome)

After the recent update, I have had trouble viewing information on my company's file sharing & organizing online program "Teamworks". I have attached screen prints of what I see using Chrome vs Firefox. Other pages on Teamworks do not show complete information either.

I want to add that Firefox has also not allowed Outlook MSG files to be viewed. The only way I can do so is to download the file into Outlook then open through the Outlook program. Having to do this has not always been the case.

Finally, I will note that Firefox does NOT work with my online payroll service Paychex. I have had to use Chrome for this as well.

It is very frustrating that I can't use the Firefox program that I like so much and have become very trustworthy of. Please help me fix these issues so I can continue to use Firefox as my preferred browser. Thank you!