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  • Archived

several sites not opening in FF

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my … (read more)

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my online bank! I have contacted the sites involved and they cannot understand why. I have cleared Cache, cookies etc. I'm using FF 88.0 on Ubuntu. Can you help?

Asked by brumman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Screen artifact at a site viewed in Firefox or IE but not Edge

This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-d… (read more)

This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-de-la-justicia-en-estados-unidos-326494.html (and attached) Most pages on the site do not misbehave. The problem is that the body text is all jammed to the right side of the screen. I have tried clearing the Firefox cache, and sometimes that works, I have tried restarting in troubleshooting mode, but that does not change anything. Internet Explorer shows the same problem, but the Edge browser does not display the problem. I suspect the site is doing something funky that results in a problem on some pages for some browsers. That's really hard to troubleshoot!

Asked by Rick Exner 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Twint

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mob… (read more)

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mobile phone. However, when it comes to parking it accepts the QR code and then informs the user that Firefox can not deal with the financial transfer. In a telephone call with the Twint organisation this morning it was suggested that I change to Google Chrome!

What is the situation? Is somebody trying to work on a solution or did I really have to change to "Chrome" Andrew R. Nicoll ....

Asked by andrewnicoll721 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Unable to use the Esc character to exit full screen

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14" When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key.… (read more)

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14"

When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key. It was working before and after updating firefox it suddenly stopped.

Please assist

Asked by jmvnkuru 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Inability to connect to certain websites, Youtube, Gmail etc.

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to… (read more)

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to say Poppycock. I can successfully login to my Gmail on my tablet I just cannot connect to it with my laptop. Firefox itself is refusing to allow the connection. Unfortunately it happens more often than you'd expect. I am in no way or by any means capable of computer repair, but I seem to enjoy tormenting myself with constantly taking apart and rebuildingthis laptop, Took me almost 3 months to finally find out how to stop Firefox address URL bar from highjacking the search bar with that really annoying awesomebar in about:config. But something just seems wrong with the browser on the laptop not being able to connect, but there is no issue with the tablet.

Thank you for any advice or solution that could help me with this. Ive thought about the firefox refresh reset option instead of uninstall reinstall, but if there is a better solution

Asked by dougselland 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

The page isn’t redirecting properly An error occurred during a connection to ...

I now continuously get the error message: 'The page isn’t redirecting properly An error occurred during a connection to amac.us. This problem can sometimes be cause… (read more)

I now continuously get the error message: 'The page isn’t redirecting properly

An error occurred during a connection to amac.us.

   This problem can sometimes be caused by disabling or refusing to accept cookies'

when trying to log in to amac.us or clicking on email embedded links from them. They are a long-trusted site which I sometimes access several times a day and now will not work. Cookies are enabled for them. I even disabled my virus protection and it still gives the error.

Help appreciated.

Asked by Brett Cornell 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

When I log onto Firefox I get this message. " This site is blocked because it may contain unsafe content that can harm your device or compromise your personal info.

bold textWhen I log onto Firefox I get this message. "This site is blocked because it may contain unsafe content that can harm your device or compromise your personal in… (read more)

bold textWhen I log onto Firefox I get this message. "This site is blocked because it may contain unsafe content that can harm your device or compromise your personal info.

Asked by tiatapoota1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Log in issues

I cannot log in to QANTAS.com.au however when using Microsoft Edge it logs in without any problems, so it is NOT a QANTAS issue. I have updated Mozilla Firefox to latest … (read more)

I cannot log in to QANTAS.com.au however when using Microsoft Edge it logs in without any problems, so it is NOT a QANTAS issue. I have updated Mozilla Firefox to latest upgrade. Please help

  • Archived

Inconsistent behavior with date field in application on browser version 101.0.1

I have my web application built using angular v8.0. In one of the page, we construct a date field in the corresponding component.ts file as following. data: new Date(mo… (read more)

I have my web application built using angular v8.0. In one of the page, we construct a date field in the corresponding component.ts file as following.

data: new Date(modifiedAt).toLocaleDateString('en-US',
                          { weekday: 'long',
                             year: 'numeric', 
                             month: 'long',
                             day: 'numeric',
                             hour: '2-digit',
                             minute: '2-digit' }),

Here modifiedAt is variable of type Date. The data attribute is then passed to an HTML template in another component.ts file and using date pipe from angular framework, we format this value as shown in below code snippet to display it in UI.

<span class="table_data-wrapper" title="{{ data | date : 'dd LLLL yyyyy h:mm a' }}">
      {{ data | date : 'd LLLL yyyy h:mm a' }}
    </span>

Now in Firefox 101.0.1 when this page loads and tries to display this value, we are getting the following error in the browser console.

ERROR Error: InvalidPipeArgument: 'Unable to convert "Wednesday, April 13, 2022 at 09:08 PM" into a date' for pipe 'ht'.

The same piece of code with no change in the 2 code snippets mentioned above in bold works just fine with older versions of Firefox. For e.g. with v 100.0 it works just fine and renders the date value appropriately. This issue is causing other things to break on our application in production. Can some one please provide help on what might be going wrong here ?

Thanks, Maneesh Sharma

Asked by maneessh 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Weird google chat connection issue

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a whil… (read more)

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a while ago with no problems until yesterday.

Starting yesterday, Gmail started getting a bit choppy with me in Firefox on my home connection. Google chat, if it loads at all, will very quickly tell me that it is unable to connect to individual conversations. Indeed, the windows for those conversations will not even load. This is the same regardless of whether I try to load chat through the main Gmail window or if I try to load chat directly at chat.google.com. The site works fine when I test it through Chrome. I have tried clearing cookies and refreshing the site data. It does not seem to matter if I am in incognito mode, so I don't think this is an extension problem. I've added exceptions for my antivirus, so I don't think it's that either.

The REALLY odd thing, however, is that the problem apparently seems to appear only when I am using Firefox and I have my computer connected to my router over ethernet. Firefox loads chat fine when my computer is just on wi-fi (and, again, seems to be fine regardless of whether I'm on ethernet or wi-fi when it comes to Chrome).

I'm not quite sure what to make of this. Other websites seem to be loading in Firefox as normal, regardless of whether I'm on ethernet or wi-fi. Perhaps the only other notable connection problem is that I have had problems with buffering on Spotify that has cropped up at roughly the same time (this one happens on both Chrome and Firefox).

It may well be that my ethernet cable got damaged somehow overnight, but given the fact that other websites have been fine and that I load Gchat fine when using Chrome, I figured I'd ask here to see if there is something I can check on the software side of things because given the setup up in my apartment, restringing a new ethernet cable would be a bit of a hassle. I'm happy to provide any additional information or logs that I can, but I only consider myself an educated layperson when it comes to computers, so I'm not sure what to attach that could be helpful.

Thank you in advance!

Asked by WebSpaceships 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox refuses to open anything in new tab

I am going to have to leave firefox. It refuses to load pages. No there are no add ons installed. It is a fresh install and still doesn't work. Can't work like this. … (read more)

I am going to have to leave firefox. It refuses to load pages. No there are no add ons installed. It is a fresh install and still doesn't work. Can't work like this.

  • Archived

Apple website buttons not working in PC Firefox but Linux build is fine.

I have been blaming this on Apple, thinking they don't want to get bad news, but if I go to the same site on my Linux machine the "I have this question/problem too" butto… (read more)

I have been blaming this on Apple, thinking they don't want to get bad news, but if I go to the same site on my Linux machine the "I have this question/problem too" buttons work every time along with the "Helpful" one that also fails to do anything in the Windows version. Just thought someone should know.

Asked by 2 against Nature 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

One website will not come up on any browser.

One website will not come up on either Firefox or Safari - etsy.com. Did I get locked out? The website is completely empty - no words, no picture, no link. … (read more)

One website will not come up on either Firefox or Safari - etsy.com. Did I get locked out? The website is completely empty - no words, no picture, no link.

Asked by Pattie Firestone 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recently (3-4 weeks) my home page is blank. Each new tab opens as blank, extensions are missing along with bookmark icon

My home page is blank. I don't know which program updated but I am pretty upset. I had an internet experience I really enjoyed and now ... it's gone. I use Norton secur… (read more)

My home page is blank. I don't know which program updated but I am pretty upset. I had an internet experience I really enjoyed and now ... it's gone.

I use Norton security. I use Duck Duck Go as my search engine Firefox as my ISP

I think I have a decent grasp of all the programs but the way they function together is nuanced and I didn't really need to understand until now.

My old home page had DuckDuckGo as the search engine, my favorite websites pinned to the upper page and pocket articles below. Not sure how most of it came to be but I like it much better than the Yahoo.com page I had set up as my homepage. If I were to hit the home icon it would take me to Yahoo.com. If I opened another tab it would take me to Shangri-la. Help!

Asked by kolleenhill 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot go to onedrive.live.com

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but … (read more)

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but just shows a blank page in Firefox.

I've tried in various locations, so it's not my connection. I am running the latest version of Firefox (102.0 64 bit)

Asked by richardsimmonds250 1 year ago

Last reply by Mamoon 1 year ago

  • Archived

Ctrl+Enter with "bofa" never redirects and times out, but redirects w/o problem in Edge & Chrome.

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should l… (read more)

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should load the site. This URL automatically redirects to "www.bankofamerica.com," which is expected. This works fine in Edge and Chrome as well as Safari & Firefox on iOS, but fails with a timeout error in Firefox. Firefox does add the "https://www." and ".com" and attempts to load the site, but it never gets anywhere. I have tested this in FF -safe-mode as well as on two other Windows PCs that had not previously had FF installed.

How do I tell if this problem is with FF or BofA's site?

Asked by TAP 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

F1TV stream

Formula1.com stream does not work with message 'Firefox is installing components needed to play the audio or video on this page. Please try again later.' Restarting brow… (read more)

Formula1.com stream does not work with message 'Firefox is installing components needed to play the audio or video on this page. Please try again later.'

Restarting browser, toggling DRM, using private window does not solve this.

Asked by jsts 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Issue with Firefox 102 (64), Reddit and AdBlocker Ultimate

Since this most recent version of Firefox (102) upgraded my software on Jun 28, the Reddit website has not loaded correctly. All it displays is a blank page. Ad Blocker… (read more)

Since this most recent version of Firefox (102) upgraded my software on Jun 28, the Reddit website has not loaded correctly. All it displays is a blank page. Ad Blocker Ultimate registers about 1 ad blocked per second. This is the only site I've had this issue with. This all worked (as expected) prior to Jun 28.

Asked by mendelindigestible 1 year ago

Last reply by Terry 1 year ago