All Products Support Forum

Some websites that should have pictures or animations within the body of their text are not showing up any more (the animations). Also, some websites have buttons to click that no longer work; it's not that any info is missing from input fields; the buttons simply don't work. Actual Example: I recently reformatted my hard drive a few days ago & re-downloaded and installed Firefox. Sometime later on, I signed into my McAfee account, although I kept receiving webpage error messages after sign-in stating the webpage I was seeking didn't exist. However, upon clicking on other buttons, it turned out I was actually signed-in. I went ahead and went to the download section of my account to re-download and install McAfee. No matter how many times I clicked the download button, nothing would happen. I established a chat session with McAfee Support; the Support Agent replied that others had complained about the same thing while using Firefox and the issue had been communicated to Mozilla, who supposedly knows about this and is working on a fix. The tech support agent advised me to use some other browser to download McAfee; I used Edge and the issue was successfully side-stepped. In the meantime, other websites that always have embedded animations or buttons to click don't work any more, either. Firefox has been my default browser of choice for years, but I have to go through the inconvenience to signing-out of whatever website I'm on and re-sign into that website again with Edge; a real pain. Please fix ASAP, and please give us a heads-up when this might be fixed, thanks.

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

Hi after the new update of firefox i am unable to access my proxmox servers at home or at work.

Proxmox uses a website gui to login and start and change vm settings.

After updating to the newest firefox can't access the webpage. But works over older firefox or using another browser.

When connecting to the proxmox webpage firefox just hangs and I cant close or open new tabs or do anything.

I need to then force close firefox and use another browser

LMDE 5 Cinnamon 5.2.7 Kernel 5.10.0-16-amd64 AMD FX-8350 8 core processor 4 31.4GiB HD 7164 GB AMD Curacao Pro (Radeon R7 370/R9 270/370 OEM)

I am currently using Firefox 91.12.0esr (64bit) [tried to copy and paste the version, but "About Mozilla Firefox" prohibits copy, so I had to split the screen to make sure I typed it in correctly]

Many websites that have been successfully used for decades with Firefox in Linux are no longer supporting Firefox. Their updates seem to vary in effect. Most I use will not allow Firefox to enter the password. Some websites detect your browser and display the message that Firefox is not supported and some functions will not work. Other posts describe the functions that do not work for them. This is seemingly not unique as I was playing Wizard101 for four years with Wine under Linux and now I am unable to log into their game. I can log into their website, so my account is still active, but I do not have Windows or Mac operating systems to use even if I could figure out how to use a virtual machine.

The only solution I have is to use the Web 3.38.2 browser / WebKitGTK 2.36.4, but most other browsers should function properly.

Although I have been using Firefox as my favorite browser for more than two decades, it seems that Firefox is no longer supported. Even the https://www.247freepoker.com/ game freezes after a few rounds.

There was a post that claimed a fix, but did not explain how to turn it on. I already checked my firewall settings and internet connectivity settings even though it did not seem to be the cause of the problem.

Hi, ever since cross-site cookie protection came in, all tumblr blogs I go to (as in when I type their url into the address bar, not when I visit them from my tumblr dash) sometimes break, treating me as if I'm logged out, except when I click to log in it takes me straight to the dashboard. Refreshing can sometimes fix it, making it that most dreaded of troubleshooting pains, an intermittent problem. Should be easier than most though, as this happens roughly about three times out of four, although sometimes I can have a bad run and refresh twenty times or more without being able to actually interact with anything as if I were logged in. And the occasional blog that the owner took advantage of advanced features to have a non-[user name].tumblr.com site, like for example this one simply refuse to see me as logged in at all. I PRESUME this is because the existing tumblr.com exceptions only cover some of the servers tumblr uses to authenticate logins, or something, but even when a blog is not letting me interact with stuff Firefox still says it detects 'no trackers known to Firefox'.

Recently, Firefox cannot establish a secure connection to any financial sites I frequently visit. This includes Wells Fargo, Citibank, Synchronicity, and Fidelity. I don't need help reading what a secure connection failure notice means. I've read it ad there is no help for how to solve it, except to contact the website owner. Since this effects all financial sites I've tried, I don't see how the sites could be the problem or it would be a massive problem and I would be able to find solutions via google search.

The problem is about 1 to 2 weeks old.

I have cleared my browser cookies and cache, as much as i hate to do that, because all my saved other site log-ins are wiped. But I've done it. I'm on the latest version of Firefox. I've turned off my Norton Firewall.

I also cannot connect via Chrome, or Edge. Edge just loaded a second authentication page for Wells Fargo asking my to verify my identity, but the page is blank except for the page name and the company logo. Same thing just happened in the Firefox browser. I can't verify my identity because the page doesn't contain the method to verify. It's blank.

I've also tried requiring SSL in Firefox for all sites.

I'm not finding anything on the web about Norton security creating this problem recently either.

I listen to songs online from a website Naija Crawl. Some of its songs or pages crash when I use FireFox browser but work properly in other Browsers.

In Firefox, the comments section on articles at 9to5Mac have not loaded for me for some time. Today I was trying to figure out why.

Troubleshoot Mode did not fix it. (In Troubleshoot Mode, if I carefully watch the webpage loading, for a moment I see a flicker of the comments section loading for a fraction of second, but then it disappears.)

Example screenshots of this:

https://imgur.com/a/fQ18i2G

But creating a new profile in Firefox does fix it.

A few examples of the many webpages where this occurs:

• https://9to5mac.com/2022/12/12/microsoft-authenticator-apple-watch-discontinued/#comments

• https://9to5mac.com/2022/12/12/xiaomi-clone-the-iphone-shocking/#comments

• https://9to5mac.com/2022/11/16/kuo-iphone-15-pro-with-usb-c-to-offer-major-boost-in-data-transfer-speeds/#comments

The comments section also loads properly when looking at these same webpages in Chrome and Microsoft Edge.

I think(?) this behavior also happens with some other websites' comment sections, although I don't usually pay much attention to comment sections.

Any thoughts on how to fix it without needing rebuild my entire profile brick by brick?

Basic information: Firefox 107.0.1 (64-bit) (latest update available), Windows 10, i7 11th generation, 16 GB RAM

Thank you!

I will get a notification of a reply to a message or comment I posted and when I go there, the comment is either blank or it comes up for 1 second, then disappears. Also, sometimes when I click on a notification, it says "Your request cannot be completed..." or something similar.

What I've done: Turned off new add-ons, because it worked previously with my core add-ons. No add-ons have updated in the past two days. Cleared cache Updated FF Closed and restarted FF

Everything on FB works perfectly on Chrome. Since I also have a lot of trouble with forms and captchas on FF, I have to use Chrome to visit any site where I am going to have to fill out a form or use a captcha. That is, IF the site even loads, and I don't get a "this site can't be found" from FF.

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Firefox keeps loading old redundant website, even after deleting all temp files, Firefox browser history and otehr settings in Firefox. Other browsers on my PC works correctly. How do I fix Firefox?