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Can't get back into Firefox

(I've previously posted this issue on a couple of other forums, with no help thus far. If you've seen either of those posts, please forgive the duplication; I'm a bit des… (read more)

(I've previously posted this issue on a couple of other forums, with no help thus far. If you've seen either of those posts, please forgive the duplication; I'm a bit desperate.)

After updating Firefox yesterday and restarting my Win7 I was unable to open my Firefox. The error message was "Can't open this item. It might have been moved, renamed, or deleted." I was given the choice to remove it or not. When I chose not, the event and error message reiterated; so I chose to remove. Thereafter I've been unable to bring up or download Firefox, with the following error message with each try:

XML Parsing Error: undefined entity Location: chrome//browser/content/browser.XUL Line Nunber 50, Column 1:

Asked by Odin3 1 year ago

Last reply by jscher2000 12 months ago