• Archived

Deleted messages

Hello, on my bussiness mail on thunderbird mails that i read are all deleted. I didn't do anything to do them, is there any way to bring them back? There are very importa… (read more)

Hello, on my bussiness mail on thunderbird mails that i read are all deleted. I didn't do anything to do them, is there any way to bring them back? There are very important messages in them that i really need

Asked by Kacperczyk.patryk.hoi 9 months ago

Last reply by christ1 9 months ago

  • Archived

Thunderbird dont work with gmail account

for about a month now I have not been able to download mail on Thunderbird for the Gmail account Configuration: imap.gmail.com port 993 SSL/TLS Oauth2 I have double authe… (read more)

for about a month now I have not been able to download mail on Thunderbird for the Gmail account Configuration: imap.gmail.com port 993 SSL/TLS Oauth2 I have double authentication, the confirmation request appears on my smartphone, I confirm, insert the password on Thunderbird, accept the conditions and get the error. I also tried to change the password (on Firefox and Chrome I log in regularly, on smartphones too), with Thunderbird 102.13.0 32 bit on windows 11 no.... Below are the screenshots

Asked by direttore1 9 months ago

Last reply by Roland Tanglao 9 months ago

  • Archived

Inability to send emails from my Thunderbird account

I am unable to send emails from my Thunderbird email account. There is no "dashboard" or options bar displayed when I hit "reply" to a message. Nor is there such an optio… (read more)

I am unable to send emails from my Thunderbird email account. There is no "dashboard" or options bar displayed when I hit "reply" to a message. Nor is there such an options bar to create emails.

This is worrisome.

Please advice.

Asked by verdelagge 9 months ago

Last reply by david 9 months ago

  • Archived

Thunderbird deletes entire inbox instead of just the selected emails

Sometimes when I delete a group of emails from my inbox it deleted the entire inbox. It has happened twice now. When it did it yesterday I had 8 emails selected for del… (read more)

Sometimes when I delete a group of emails from my inbox it deleted the entire inbox. It has happened twice now. When it did it yesterday I had 8 emails selected for deletion. When I hit delete it deleted all 2200 emails in the box. When it was deleting them I confirmed that only 8 were selected by looking at the number of selected in the lower right corner of the screen. Worse, when I click undo the delete it does not restore the 2200 deleted but only the 8 that I had selected for deletion. This is a serious bug and has resulted in loss of all my emails over the few years.

Asked by mdudley 9 months ago

Last reply by Matt 9 months ago

  • Solved
  • Archived

Thousands of duplicates in "inbox" only... HELP!

Don't know what else I could say more than what's in subject. Tried deleting all emails in inbox can't do it. Thunderbird freezes up. There's 45,000 emails in inbox sudde… (read more)

Don't know what else I could say more than what's in subject. Tried deleting all emails in inbox can't do it. Thunderbird freezes up. There's 45,000 emails in inbox suddenly. Have combed and read comments seems no help anywhere. Anybody please help.

Asked by liteman 9 months ago

Answered by Lampros 9 months ago

  • Archived

TB 115 search issues

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent… (read more)

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent results, and never end searching.

Asked by mozillarob519 9 months ago

Last reply by Wayne Mery 9 months ago

  • Archived

Thunderbird 115.0.1 display glitches

I always thought that some of the best advice is "If it ain't broke, don't fix it." This concerns aspects of 102.13.0 that worked fine, but are glitchy in 115.0.1. I use… (read more)

I always thought that some of the best advice is "If it ain't broke, don't fix it." This concerns aspects of 102.13.0 that worked fine, but are glitchy in 115.0.1.

I use Thunderbird to archive from Hotmail (Outlook), AOL, AT&T's Currently (a Yahoo front), and GMail. I am also having to abandon Hotmail (Outlook) because of the characteristic haphazard programming that Microsoft practices, so I have been moving folder contents, sometimes many messages, at a time.

I see that the visual indicators in 115.0.1 is glitchy. I just selected a brace of about 817 emails in a Hotmail folder to be moved to the locally stored Thunderbird folder. After having higlighted the range, when I drag to the Thunderbird folder, only one file shows as being moved, but it stays visible in the source window *and* displays a weak-flash around that one file in the source window.

If I look elsewhere, I can see indication that the files are being moved, but the quirky flashing really looks like there is some error.

When the files to be moved finally all disappear from the source window, I then get a notification that slides in from the top right, saying, "The operation on XXXX failed because there was" and this is the *next* problem, because (1) the window is too small to display the complete message, (2) it slides away much too quickly to be read at a normal pace, (3) there is no way to retrieve and read the complete message, and (4) the movement of emails HAS, in fact, been completed.

Asked by whldorsey 9 months ago

Last reply by Matt 9 months ago

  • Archived

Selected header does not match loaded body on IMAP

Hey Team, This is a problem that I have seen a few times over the years but is causing me some real headaches at the moment for one specific customer who uses TB. The c… (read more)

Hey Team,

This is a problem that I have seen a few times over the years but is causing me some real headaches at the moment for one specific customer who uses TB.

The computers in question are fully patched windows 10 with TB 115 installed.

When clicking on an email header / selecting an email from the message list, sometimes, a different email body is loaded into the message pane. Sometimes moving the message to a different folder seems to resolve the issue but I'm not sure that this works 100% of the time. We have also had instances where an email has been replied to but the wrong email body has been included in the reply (bit if a data security concern...)

I am assuming that somewhere along the lines the link between the downloaded headers and the message bodies is getting out of sync. My current "fix" is to remove the account, remove the data then add the account back. This seems to fix things but doesn't seem like the right way to do it.

Can anyone offer any advise on either;

  1. How to prevent this from happening in the first place
  2. More efficiently re-sync all of the headers to bodies (assuming that this is the issue)

Help and advice, greatly received.

Asked by Gareth Westwood 9 months ago

Last reply by Gareth Westwood 9 months ago

  • Archived

slow, must reboot consistantly. Win10

This program is deeply flawed. It's slow & must be rebooted multiple times a day. Then at times it works just fine. What's the problem & how to fix? The address b… (read more)

This program is deeply flawed. It's slow & must be rebooted multiple times a day. Then at times it works just fine. What's the problem & how to fix? The address book doesn't show what folder you put a contact in. The old version did. This is a flaw too.

Asked by twolf2 9 months ago

Last reply by Wayne Mery 9 months ago

  • Archived

Unified folders not working after update to 115.0.1

The update to Thunderbird 115.0.1 broke the "Unified folders". I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second … (read more)

The update to Thunderbird 115.0.1 broke the "Unified folders".

I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second is an Office365 institutional account

Only the account on the on the custom server is shown in the Unified Folders.

The second account is shown as a folder in the Unified Folders pane, at the same level as "Archives", "Junk" and "Deleted".

I have tested one solution reported to be working: https://support.mozilla.org/en-US/questions/1003446

It does not work in my case.

Any help?

Asked by lordthistle 9 months ago

Last reply by Wayne Mery 1 month ago

  • Solved
  • Archived

Printing Issue with latest update

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continue… (read more)

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continues in the second page. How can i fix that? Thank you in advance

Asked by am38 9 months ago

Answered by Roland Tanglao 9 months ago

  • Archived

Attachments not showing on top of other windows

Up until recently when I clicked on an attached image, whether in a message I'm composing or one I've received, the image would open and immediately be visible on the scr… (read more)

Up until recently when I clicked on an attached image, whether in a message I'm composing or one I've received, the image would open and immediately be visible on the screen. For some reason now when I click on the image (.jpg, .png, etc) it opens to the taskbar but I have to click on it to see it.

Does anyone know what might be causing this? For whatever reason it doesn't happen with other files types, such as .xls or .pdf. Those still open on top of TB. Only images that open with Photos (I'm using Windows 10) stay behind TB. I'm not seeing anything in the settings (either for Photos or TB) that would determine which window shows on top. Anyway suggestions would be greatly appreciated. Thank you!

Asked by manmachine78 9 months ago

Last reply by manmachine78 9 months ago