All Products Support Forum

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent results, and never end searching.

I always thought that some of the best advice is "If it ain't broke, don't fix it." This concerns aspects of 102.13.0 that worked fine, but are glitchy in 115.0.1.

I use Thunderbird to archive from Hotmail (Outlook), AOL, AT&T's Currently (a Yahoo front), and GMail. I am also having to abandon Hotmail (Outlook) because of the characteristic haphazard programming that Microsoft practices, so I have been moving folder contents, sometimes many messages, at a time.

I see that the visual indicators in 115.0.1 is glitchy. I just selected a brace of about 817 emails in a Hotmail folder to be moved to the locally stored Thunderbird folder. After having higlighted the range, when I drag to the Thunderbird folder, only one file shows as being moved, but it stays visible in the source window *and* displays a weak-flash around that one file in the source window.

If I look elsewhere, I can see indication that the files are being moved, but the quirky flashing really looks like there is some error.

When the files to be moved finally all disappear from the source window, I then get a notification that slides in from the top right, saying, "The operation on XXXX failed because there was" and this is the *next* problem, because (1) the window is too small to display the complete message, (2) it slides away much too quickly to be read at a normal pace, (3) there is no way to retrieve and read the complete message, and (4) the movement of emails HAS, in fact, been completed.

In new versions the mail display is always automatically shown in Thunderbird and I always have to hide it.

Where can I turn this "feature" off.

I want only to see my incoming mail list and want to choose myself if i want to open a mail or not.

Using TB 102.13.0 for W10... As I print a message, I get what I send in my first image: Notice page header where one can see Subject:, From:, Date: To: and following in same page is the message body. When I print same message using TB 115.0.1, I see what I send in my second image: Notice that page has been divided into header on first page and the rest of message that appears now in page 2...

This does not happen on every message.

Just 'upgraded' to v115. What a horrid layout, larger curvy fonts, more space taken on desktop, so smaller views of actual emails. Whole presentation is a mess. The important thing here is the emails, not the frame they sit in. This latest update has moved menu bars around, lost distinction of tabs, and is presenting an alien picture.

Trying to revert back to 102, I get a message that this will dispose of my profile, and I'll have to create it all again. What fool thought that was a good idea?

Now, I need a process to revert to 102, to regain the cleaner layout, with my profile intact.

Making it 'pretty' is not an improvement.

Running Windows7 Was running current TB 102.13.1 Inadvertently installed TB 115.0.1, not working properly and degrading uninstalled TB 115.0.1 Downloaded and installed TB 102.13.1 but it would not use tyhe current profile, so it created a new one Is it possible now to recover from roaming/Thunderbird/profiles ...

 -  my accounts (not sure where they would be)
 -  my local folders (I see what looks like the folders I had)

If so, how? Thanks ...doug

I have several Outlook.com e-mail addresses in TB 115. Every time I start TB, I get the popup window to send a notification to my Microsoft Authenticator mobile app and authenticate the access. I get the popup for each account I have.

This happened when i installed v115 over the previous version. I still get the authentication popups after deleting my profile and re-entering my accounts from scratch.

All of my outlook.com accounts are passwordless and no longer have an app password associated with them.

I use Thurderbid 115.0, windows 10. Some folders display as threads, which I don't want. I cannot change this, via view / sort by / unthreaded. It has no effect.

Can I change this?

The update to Thunderbird 115.0.1 broke the "Unified folders".

I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second is an Office365 institutional account

Only the account on the on the custom server is shown in the Unified Folders.

The second account is shown as a folder in the Unified Folders pane, at the same level as "Archives", "Junk" and "Deleted".

I have tested one solution reported to be working: https://support.mozilla.org/en-US/questions/1003446

It does not work in my case.

Any help?

What will be the process, for moving from 102 to 115? I use Thunderbird for work and use tags, message filters, and saved searches in my workflow. Will you be issuing a document, that will describe the migration process, or will it just update to 115 eventually without a migration process?

I downloaded Thunderbird 115 into Downloads/ directory Ubuntu 22.04 LTS and extracted the bz2 file. I did a cd to thunderbird and ran ./configure. Error the file was not found. What am I missing?

TB 115

Tools>Filters does not open if I am in a unfied folder eg Unified Inbox. If I move to an inbox for a specific account Filters will open. If I re-install TB or run troubleshooter and am in Unfied Inbox, Tools>Filters will open one time and will not open after that unless I move to the inbox for an individual account.

Can this be how v115 is supposed to work? I never had problems opening Filters when I was in the Unified Inbox in previous versions.

Hi I made a mistake. I allowed Norton Software Updater to run the TB 115 as an upgrade, rather than download and install 115 as a new install. It seems to be working fine and I like it but I am concerned that I may get future problems. I don't particularly want to save the profiles and re-install if it is unnecessary. Can you please give me your recommendations? Thanks P.S. I have a small number of errors and warnings in the Error Console, mostly from start-up but they mean nothing to me and there are no obvious issues.

I just installed Thunderbird version 115, and it's a mess. When I attempt to write a message, the background color is black, making it almost impossible for me to read what I am typing. I've tried changing it through Settings/Composition/HTML Style, but that didn't work. I selected text color Black and background color white, but if I left the Sending Format as automatic, my new written messages still have black text on a black background. If I also change the Sending Format to Only HTML, then my new written messages have white text on a black background -- the exact OPPOSITE of what I have selected. (And yes, I have checked repeatedly. I have selected black text on a white background.) I'm running Windows 11 Home. I'd greatly appreciate any ideas on how to fix the colors of my messages. Thanks!

I have just upgraded to Thunderbird 115. I use the "Move to" menu item to move emails to different folders. When using the "Recent" menu item there are 21 folders listed. I would like to reduce the number of recent folders.

How can I change the number of folders listed in the "Recent" menu of the "Move to" menu?

Thanks Chris

After upgrading to Thunderbird 115, 2 spam folders (1 labelled Junk and the other Spam) and 2 Trash folders are displayed in my private GMail account.

In my Google Workspace account, 2 Trash folders (1 Bin and 1 Trash) are displayed.

Kindly advise how to fix.

I updated to Thunderbird 115. One of my email accounts is no longer showing up in the "Unified Folders" view. It is still there: it can be seen in the "Favorites Folders" and "Unread Folders." But I would like to use the Unified inbox.

How can I repair Thunderbird to see all accounts in the "Unified Inbox"? I have already tried deleting the IMAP folder in my profile and letting Thunderbird create it again. This did not change anything. Also, (I do not know if this is relevant) I have four email accounts and two of them have the same domain name and a different username (e.g., mail@xxxx.com and name@xxxx.com). One email from this domain is showing up fine, but one is the one that is not showing up any longer.

Thanks for any advice.

Just updated OS to Ventura. Downloaded T-bird 115.0. All good. Using System Dark mode.

However, I find the black BG too harsh in the inbox window. NOT the message window in the bottom half; the list of emails in the highlighted folder.

I looked everywhere and can't kind a way to change that BG colour. I want to reduce the contrast a little to make it easier to read. Definitely don't want to go back to Light mode: everything is too white.

Thoughts?

Thanks Paul

Hello!

I've just updated my thunderbird to version 115 and noticed that there's a small bug. If you will receive a new message, there will a badge appear on the taskbar icon.

However, this badge with number of unread messages won't disapear after you read the message.

Nothing concerning but I wanted to somehow pass this information to the Mozilla.

My OS is Windows 11 22H2