- Archived
Firefox stopped working on my PC. What now?
Firefox has been my default browser for 10 years. Yesterday for the first time when I clicked on the icon nothing happens.
Firefox has been my default browser for 10 years. Yesterday for the first time when I clicked on the icon nothing happens.
When I start my I Mac firfox alo starts which is annoying as I generally uuse Safari- how do I stop this?
Hello, Firefox crashes upon opening i tried opening it in safe mode but it still crashes upon opening so i am unable to even open firefox here are the 2 most recent crash… (read more)
Hello, Firefox crashes upon opening i tried opening it in safe mode but it still crashes upon opening so i am unable to even open firefox
here are the 2 most recent crash reports (both dated May 30th 2018 at 10:48AM): Crash ID: bp-0993a5e0-dd3e-4375-913e-eb9551180530 Crash ID: bp-9479b4dd-372f-4e1d-93ce-62b041180530
what is the problem? how can i fix the problem to be able to use firefox again? do i have to uninstall it and re-install it? if so, please tell me all the steps i must do
I am using a mac computer, OS Sierra (version 10.12.6)
thank you, Olivier
So, it wouldn't work, and I finally deleted and reinstalled Firefox. It is still this version, and it won't open. I now can't open my gmail or google calendar, either. … (read more)
So, it wouldn't work, and I finally deleted and reinstalled Firefox. It is still this version, and it won't open. I now can't open my gmail or google calendar, either. I think this started on 3/27. Can anyone help?
Using with OS 10.12.6 Tried using Refresh Firefox, then was unable to open the browser, with a message "Close Firefox" indicating the a copy as already open. I have trie… (read more)
Using with OS 10.12.6 Tried using Refresh Firefox, then was unable to open the browser, with a message "Close Firefox" indicating the a copy as already open. I have tried rebooting, deleting and reloading Firefox, opening in Safe mode, etc, without success.
Help!
Firefox crashes on open. Using Mac OS X El Capitan V10.11.6 First there is a crash report appearing Then tried to start in safe mode but window doesn't appear (icon is bo… (read more)
Firefox crashes on open. Using Mac OS X El Capitan V10.11.6 First there is a crash report appearing Then tried to start in safe mode but window doesn't appear (icon is bouncing) and icon returns to unopen Crash ID: bp-aea6b74a-8498-4664-9df3-5d6431180217
Thanks very much in advance!
if i switch it to edged links clicked work fine, but if i swithc it back to firefox nothing happends when i click links
This only happens at start up. as I said above, if I hold the mouse over any active field or button on the navigation bar. it loads immediately, otherwise it can take up … (read more)
This only happens at start up. as I said above, if I hold the mouse over any active field or button on the navigation bar. it loads immediately, otherwise it can take up to 30 seconds or more. My home page is Google.
Since several days Firefox crashes after only a few minutes of uses regardless of the site on which I am on. I tried to restart in Safe Mode but nothing has changed. I tr… (read more)
Since several days Firefox crashes after only a few minutes of uses regardless of the site on which I am on. I tried to restart in Safe Mode but nothing has changed. I tried to follow the instructions that are in the "Help" tab of Firefox but I see nothing concrete. Just before it started crashing my Kaspersky antivirus warned me that malware might want to harm my system.
Everytime I try to open the firefox browser since last update the other day it will not open I have to go to Internet Explorer. I miss firefox but I do not want to sub… (read more)
Everytime I try to open the firefox browser since last update the other day it will not open I have to go to Internet Explorer. I miss firefox but I do not want to substitute it for internet explorer for reasons such as this
every time i enter firefox and click on a window the update window pops up and will not go away. tried accepting and rejecting the update. cannot access any bookmark. thi… (read more)
every time i enter firefox and click on a window the update window pops up and will not go away. tried accepting and rejecting the update. cannot access any bookmark. this is quite absurd
41.02 stopped opening web pages about a week ago. I have cleared history & cache. Ran antivirus (avg) ran malwarebytes, they show nothing removed firefox, restarted &… (read more)
41.02 stopped opening web pages about a week ago. I have cleared history & cache. Ran antivirus (avg) ran malwarebytes, they show nothing removed firefox, restarted & run registry first aid. reinstalled firefox but it refuses point blank to open ANY page even removing from allowed programs in firewall then adding again does nothing. I still get the connection has timed out message. This is on all sites. I have ie11 installed and this works fine. I have tried with chrome & this works fine. I have followed all the suggestions on https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors but it still refuses to connect. is 41.02 a faulty update?
Crashes even in safe mode. Won't submit crash report. I can't make sense out of the help topics to try and do this myself.
Each time I open firefox, it crashes immediately, here are the submitted IDs Crash ID: bp-933dc05e-8ca8-43f6-84e6-6200c2161103 Crash ID: bp-36919739-c08d-475d-9fdd-df11b2… (read more)
Each time I open firefox, it crashes immediately, here are the submitted IDs Crash ID: bp-933dc05e-8ca8-43f6-84e6-6200c2161103 Crash ID: bp-36919739-c08d-475d-9fdd-df11b2161103 Crash ID: bp-c9e8be39-f0d4-43c8-acb7-e8e5b2161103
Please investigate and tell me what can be done to fix.
I have a user that keeps getting the same issue with Firefox about 2-3 times a month. Whenever she launches Firefox, it stays white. She can interact with the browser, b… (read more)
I have a user that keeps getting the same issue with Firefox about 2-3 times a month.
Whenever she launches Firefox, it stays white. She can interact with the browser, but nothing attempts to load and everything is locked to a white screen. She's unable to open any bookmarks or load any websites. It just stays white.
We've tried uninstalling/reinstalling Firefox from the server she was in at the time, and it worked temporarily. And it seems to be a single server that has this issue. It's up-to-date.
This is very peculiar issue I am facing since last few weeks. One day Firefox was unable to load pages , I assumed it's problem with my router/network connection so I res… (read more)
This is very peculiar issue I am facing since last few weeks. One day Firefox was unable to load pages , I assumed it's problem with my router/network connection so I restarted router and laptop and it worked for some time before stopped loading pages again. After few attempts I realized that only Firefox is not able to load the pages. and other browsers are fine. I tried suggested solutions in answer to similar question https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can , again it worked for few minutes before landing into same issue. I am not sure what supporting data to attach with question, pls let me know if you need any logs/settings info etc.
Thanks
I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again. Is this an issue that others are having with Firefox for Windows … (read more)
I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again.
Is this an issue that others are having with Firefox for Windows 8.1 or is it a virus I should be looking out for?
bp-529a3b60-3270-407b-b830-698f30190321
when I start the browser it takes 2-5 minutes to start the display of the content, 1,2,3,4 minutes to depict the full content. Gmail , yahoomail dataone etc., emails som… (read more)
when I start the browser it takes 2-5 minutes to start the display of the content, 1,2,3,4 minutes to depict the full content. Gmail , yahoomail dataone etc., emails sometimes, many times hangs after 3-4 minutes Utube also takes longer time to start the websites icai.org, icmai.in, icsi.edu, incometaxindia.efiling, mca21 etc., browsing too hang many times
When I click on Firefox I am taken to windows media player and cannot get my foxfire out out of the windows media folder.