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  • Archived

firefox 57 using up to 6 gigs of ram, I have tried many of the fixes and nothing works

I have read and tried several of the fixes for this but I continue to have firefox over a period of time use up to 6 gigs of ram. I have spent several hours on this and … (read more)

I have read and tried several of the fixes for this but I continue to have firefox over a period of time use up to 6 gigs of ram. I have spent several hours on this and I just want to let mozilla know that I am going to give up and go to a browser that doesn't cause my whole computer to freeze up because of this memory problem. I have used and recommended Firefox for many years but I no longer fell like I can do this with the current version of firefox. I did not have this trouble before this version.

 I also do computer tech work and I will now have to recommend a different browser to my clients in case they have

the same problem as me.

 I dont feel that it should take several hours of trying solutions to see if I can fix something that is a problem I didnt have

until this version of firefox. So much for it being much faster and better, this is not my experience.

Asked by rozesky 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Experiencing serious lag after most recent update.

Hello, I'm using an iMac, running the most recent OS (High Sierra, 10.10.3). After the recent update I'm experiencing a lot of lag with Firefox. If I open Facebook, for e… (read more)

Hello,

I'm using an iMac, running the most recent OS (High Sierra, 10.10.3). After the recent update I'm experiencing a lot of lag with Firefox. If I open Facebook, for example, it takes several seconds to scroll, and it's unable to play two videos simultaneously. This is a new issue that I haven't experienced before. I've already reinstalled Firefox and deleted everything from the cache/cookies, but to no avail. I've also tried Safari and Chrome, and they don't have the issues.

Any help much appreciated.

Asked by jjjf 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

FF slow on initial start up loading home or startpage, see screenshot.

This has been an ongoing issue for a long time now, as long as I can remember. I click to open FF from my desktop, it opens fast, but hangs for anywhere from 4 to 8 secon… (read more)

This has been an ongoing issue for a long time now, as long as I can remember. I click to open FF from my desktop, it opens fast, but hangs for anywhere from 4 to 8 seconds upon initial load before it even attempts to connect to my set homepage, which is www.google.com (I've tried other variations too, google.ca, google.com/ncr etc etc).

I've tried clearing my cache, completely reinstalling FF, safemode, disabling themes, disabling addons and re-enabling addons, with no luck, the same HANG persists.

Shouldn't FF load just fine and then immediately try connecting to my homepage? What's with this "Connecting..." every time I initially load the program?

I'm completely stumped here, I've tried everything,,,,, Something is causing firefox to delay at startup or it's hanging for no reason too long because it thinks the program hasn't loaded fully yet, but it has. Some sort of timing issue or something.

Please view the attached screenshot jpg file I've included with this post to see exactly what I see everytime I load FF for the first 4 to 8 seconds. I know computers and the inner workings of things and how to use about:config etc etc, so I'll be able to follow even the most difficult of directions if you have a solution. Thankyou ahead of time for reading this post, I look forward to your reply!

D.

Asked by PenTech Services 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

FIREFOX HANGS WHEN I RETURN TO A TAB PREVIOUSLY OPENED.

I find that often when I leave a tab running an application, eg. gmail, open another tab, work with it for a bit, and then return to the previous tab, theoretically still… (read more)

I find that often when I leave a tab running an application, eg. gmail, open another tab, work with it for a bit, and then return to the previous tab, theoretically still open, just inactive, Firefox hangs. The only way to get it to stop is to delete the tab and reload the application, again eg. gmail. I am on an iMac running EL CAPITAN version 10.11.6. Recently reinstalled Firefox after using Opera and then Safari for many months.

Asked by Leo Eckroth 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

WINDOWS 10 QUANTUM 66.0.1 EVERY UPDATE MAKES IT SLOWER ALMOST WORTHLESS

Firefox is my preferred browser for many years, but has become almost worthess because it is soooooooooooooooooo incredibly slow. I have tried every suggestion I've found… (read more)

Firefox is my preferred browser for many years, but has become almost worthess because it is soooooooooooooooooo incredibly slow. I have tried every suggestion I've found online. Note to Mozilla: constant refrain of "Try opening in Safe Mode" grows old after the first 300,000 times, especially when it's no help. Web pages take forever to load, frequently hang. When I use Chrome, web pages open lickety split, from which I assume the problem is not my computer. I'm pretty desperate. Would love to solve this problem - along the rest of the North American continent - before abandoning FF/Quantum, because I like it so much otherwise. Thanks for reading.

Asked by 74buglady 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox used all RAM and SWAP taking mins to load freezing system, then dropped to less than a gig.

System Details: Firefox 66.0.3 64bit Ubuntu 16.04.6 LTS (Xenial Xerus) Linux version 4.4.0-145-generic (buildd@lcy01-amd64-027) (gcc version 5.4.0 20160609 (Ubuntu 5.4.0… (read more)

System Details: Firefox 66.0.3 64bit Ubuntu 16.04.6 LTS (Xenial Xerus) Linux version 4.4.0-145-generic (buildd@lcy01-amd64-027) (gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.10) )

  1. 171-Ubuntu SMP Tue Mar 26 12:43:40 UTC 2019

Opened Firefox one day, and soft-locked my system for several minutes. Killed it... repeated this process over a few days. Today finally opened it and just let it run to see what would happen. Ate all available ram. Then the swap. When it finally maxed both everything emptied out. System is now using less than a gig of ram and about half a gig of swap for everything.

Any idea what just happened and how I prevent it from happening again? I will also note - I have a lot of tabs.

Asked by Just_asking_a_question 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Random delays in keyboard input and random freezing.

Random today, firefox 69.0 (standard firefox from the Ubuntu repo) on Pop!_OS 19.04 (running KDE plasma) started randomly becoming super unresponsive. I would type and it… (read more)

Random today, firefox 69.0 (standard firefox from the Ubuntu repo) on Pop!_OS 19.04 (running KDE plasma) started randomly becoming super unresponsive. I would type and it would then proceed to freeze for a second, then choppily spit out my characters one by one. This happened even after wiping the .mozilla folder, after purging configurations, after refreshing firefox and after launching it in safe mode. Any idea as to why this is happening and how to fix it?

Asked by TauSigma5 1 year ago

Last reply by TauSigma5 1 year ago

  • Archived

How do I fix unresponsive scripts on FF33

Last day, on many websites the whole firefox just get stuck and then shows unresponsive scripts. When I was looking for answers here, i've got it too with unresponsive wi… (read more)

Last day, on many websites the whole firefox just get stuck and then shows unresponsive scripts. When I was looking for answers here, i've got it too with unresponsive wiki-min.js?build=5ad5886:1. I really think it has something to do with upgrate to FF33 since it never happened before and it's ok in IE and Chrome. So, what to do with it?

Asked by igamenir 6 years ago

Last reply by cor-el 6 years ago

  • Archived

somthing is running in the background

The blue circle constantly flickers - telling me there is something running in hte back ground. this causes the computer to be slow and videos and graphics are very slow… (read more)

The blue circle constantly flickers - telling me there is something running in hte back ground. this causes the computer to be slow and videos and graphics are very slow to open - if at all.

Asked by bfpapa6 6 years ago

Last reply by cor-el 6 years ago

  • Archived

CPU spikes - temporary 100% CPU usage, even with add-ons disabled

Hello, I've been getting huge CPU spikes in the past month(s). I don't remember exactly when it started, but at least 3 weeks ago. Firefox completely freezes, which means… (read more)

Hello,

I've been getting huge CPU spikes in the past month(s). I don't remember exactly when it started, but at least 3 weeks ago. Firefox completely freezes, which means I'm not even able to check the about:performance tab to see what's causing the spikes. The first uploaded image shows a frozen tab, all my tabs look like this.

This also happens in safe mode, with all add-ons disabled and a default configuration. I haven't tried completely reinstalling FF yet, as I was hoping an update would fix this. The second uploaded image shows the output from the top command during such a spike.

What can I do to better diagnose the problem? Are there external tools I can use to find the source of the problem?

I'm running FF 66.0.3 on an up-to-date Ubuntu 18.04.02, on a Lenovo T480s with an i7-8550u and 16G of memory. Can I provide any other useful information?

Thanks!

Asked by LazyRedWolf 1 year ago

Last reply by LazyRedWolf 1 year ago

  • Solved
  • Archived

Firefox Won't do Anything

I had been having problems with firefox since a few months ago. When I opened it, it worked really good, but two or three hours later it got reeeally slow, and when check… (read more)

I had been having problems with firefox since a few months ago. When I opened it, it worked really good, but two or three hours later it got reeeally slow, and when checking the Windows Task Manager it said that Firefox was using about 2.5 RAM GB and I had to restart Firefox. The real problem started when I got sick of the previous issue and tried to fix it. and what kind of fixed that problem was refreshing Firefox (reinstall it didn't worked and I say "kind of fixed it" because only made the problem to take a bit longer).

I was so happy that I got like 5 hours on Firefox but then it got slow again and tried to restart it but... Firefox didn't do anything, just kind of freezd in the start (see image below). In this stage, won't even try to load anything, if I type an address and press enter, it won’t do anything, I can open the menu and open tabs, windows and private windows but all of them are the same. The only way to close firefox is by this menu (the X button in the top right corner doesn’t work). I can’t even load the add-ons page, nor the settings page. I have access to the help menu to refresh firefox but that fixes the problem only for one session (if I close and/or restart firefox, the problem returns).

I tried all what is said here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems but didn’t work or worked just for one session (reinstall, refresh and new profile solutions work for a single session, but the problem with the RAM persists, doesn't even work with safe mode).

I tried the solution given here: https://support.mozilla.org/en-US/questions/1021896 but won’t work not even for a single session. I neeeeeed help! Thanks!

Asked by Raaul 3 years ago

Answered by FredMcD 3 years ago

  • Solved
  • Archived

Which process should I end to kill Firefox 57.0?

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and t… (read more)

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and title-bar menus wouldn't appear. However, since upgrading to FF 57, I now see about 6 Firefox tasks and 6 firefox.exe processes in the Task Manager (Windows 10).

I like the feature of being able to restart Firefox (after killing it) and have my previous session restored, but the processes aren't really distinguishable in Task Manager, so I don't know which one to end/kill. I had to kill a few of them today before I stumbled upon the "main" process and Firefox disappeared. Can you help me to identify the main process for next time?

Asked by azinyk 3 years ago

Answered by azinyk 3 years ago

  • Solved
  • Archived

Adobe Flash causing Firefox to hand and not respond.

I'm using adobe flash on manual activation and it's causing Firefox to hang indefinitely. Disabling Hardware Accel cause Firefox to be unusable. Please help. I have no id… (read more)

I'm using adobe flash on manual activation and it's causing Firefox to hang indefinitely. Disabling Hardware Accel cause Firefox to be unusable. Please help. I have no idea what went wrong.

Asked by henryho96 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

My Heritage website is very slow using Firefox.....

......so I have been forced to make Chrome my default browser ( I prefer FF) as I like to use split screen with other genealogical websites. I caled MY Heritage but they… (read more)

......so I have been forced to make Chrome my default browser ( I prefer FF) as I like to use split screen with other genealogical websites. I caled MY Heritage but they couldn't help. Any suggestions?

Asked by rogtut 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox and Thunderbird not responding when attempting to manage files

when I try to download a file, from a web link, with firefox, I see a flashing of the icons on the desktop wallpaper and then firefox hangs until I click on the applicati… (read more)

when I try to download a file, from a web link, with firefox, I see a flashing of the icons on the desktop wallpaper and then firefox hangs until I click on the application windows and appears the "not responding" message on the upper blue bar . The only thing left is to close the application by clicking on the x or by ctrl-alt-del and terminating. Same thing happens if clicking on "menù file --> open file" or it trying to Open file from the "Import and backup" button of the bookmarks library window. In addition, Firefox hangs also when clicking on the Menù "Options" tab.

A very similar thing happens with thunderbird when I try to attach files to new messages that I am composing: desktop flashing and software hangs and I have to terminate it. If i open preferences to browse the

I have tried many solutions for Firefox and for Thunderbird, including safe mode, OS safe mode, Refreshing, uninstalling both of them and reinstalling after deleting every profile folder to be sure to reinstall from schratch. I tried portable versions, uninstalled antivirus (at the moment I am running no antivirus at all ! ), updated video card NVidia quadro NVS440 drivers.

I posted a similar question about thunderbird on this forum here but I am getting convinced that the problem is about how mozilla products interact with explorer file dialog window since I essentially get the same problem when trying to work with files.

I saw a similar question here exept for the fact that I have thunderbird out of order too.

So far I couldn't figure out how to solve all this. Hope someone can help me because I have been using firefox and mozilla for more than 10 years now and would like to continue.

Thanks in advance. Bye

Asked by indebu 4 years ago

Last reply by indebu 4 years ago